| Date | Title | Description |
| 25.08.2026 | 3CLogic Releases AI Agent Evaluator to Automate QA and Scoring of Voice AI Agents | New capability scores 100% of AI interactions with plain-language reasoning, enabling accountability and rich insights into Voice AI engagements and performance.
ROCKVILLE, Md., Aug. 25, 2026 /PRNewswire/ -- 3CLogic today announced the rele... |
| 28.04.2026 | 3CLogic Accelerates Enterprise ROI with New Outbound Voice AI Agents, Multimodal Voice AI Capabilities, and Automated AI Agent Evaluations | Advancing beyond AI experimentation to deliver proactive, multimodal Voice AI agents and native governance for modern CRM and Service Management Platforms
ROCKVILLE, Md., April 28, 2026 /PRNewswire/ -- 3CLogic, the Voice AI and contact cent... |
| 03.03.2026 | 3CLogic Chosen by Apex Systems to Enhance ServiceNow-Driven Managed Services | New solution strengthens Apex Systems' ServiceNow-aligned delivery model with integrated contact center capabilities.
ROCKVILLE, Md., March 3, 2026 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for Se... |
| 08.01.2026 | Major Beauty Retailer Modernizes HR Service Delivery With 3CLogic Voice AI Integration | Elevating Employee Experience with 3CLogic's AI-Powered Contact Center Integrated with ServiceNow HRSD
ROCKVILLE, Md., Jan. 8, 2026 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today... |
| 01.10.2025 | 3CLogic selected by Astreya to revolutionize IT Managed Services with Voice AI and Contact Center solutions built for ServiceNow ITSM | Adoption of ServiceNow-centric CCaaS provider highlights growing demand for voice-first AI engagement platform.
ROCKVILLE, Md., Oct. 1, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNo... |
| 19.09.2025 | Alberta Energy Regulator to implement 3CLogic’s Voice AI and Contact Center platform for ServiceNow IT Service Management | , the leading AI-powered contact center platform purpose-built for ServiceNow®, announced the latest adoption of its ServiceNow-centric solution by Alberta Energy Regulator (AER). The collaboration marks an important milestone for AER as it... |
| 18.09.2025 | Alberta Energy Regulator to implement 3CLogic's Voice AI and Contact Center platform for ServiceNow IT Service Management | Agency set to transform service desk operations and enhance user experiences through automation and intelligent voice workflows
ROCKVILLE, Md., Sept. 18, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-b... |
| 23.07.2025 | 3CLogic, ScreenMeet Boost ServiceNow Support with Voice and Video | 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, and ScreenMeet, the only ServiceNow native provider of AI and video-based remote support, today announced the expansion of their strategic partnership. T... |
| 20.06.2025 | The Future of Business Operations: Embracing AI and Analytics | In the fast-paced world of business, change is the only constant. Companies are like ships navigating through turbulent waters. To stay afloat, they must adapt and innovate. Two recent developments illustrate this trend: the adoption of AI ... |
| 18.06.2025 | Global Hospitality Leader Selects 3CLogic to Enhance Existing ServiceNow Investment and Transform IT Service Desk Operations | Voice AI and Cloud Contact Center solution selected to complement ServiceNow single-data-model platform, capabilities, and workflows as part of larger IT modernization initiative.
ROCKVILLE, Md., June 18, 2025 /PRNewswire/ -- 3CLogic, the l... |
| 03.06.2025 | Two Ivy League Institutions Select 3CLogic Voice AI and Contact Center Solution for ServiceNow to Transform IT Help Desks | Voice AI and cloud contact center solution enables smarter service delivery, automation, real-time insights, and unified ServiceNow experience for academic institutions
ROCKVILLE, Md., June 3, 2025 /PRNewswire/ -- 3CLogic, the leading AI-po... |
| 02.05.2025 | The Voice AI Revolution: 3CLogic's Game-Changer for Enterprises | In the bustling world of business, communication is the lifeblood. It's the bridge that connects companies to their customers and employees. But as demands grow, so do the complexities of these interactions. Enter 3CLogic's Voice AI Hub, a ... |
| 01.05.2025 | 3CLogic and NewRocket Forge Strategic Partnership to Deliver Seamless Contact Center Solutions for Financial Services with ServiceNow | Joint effort aims to accelerate digital transformation through integrated CRM and AI-powered CCaaS offerings for ServiceNow's Financial Services Operations (FSO) product
ROCKVILLE, Md., May 1, 2025 /PRNewswire/ -- 3CLogic, the leading AI-po... |
| 30.04.2025 | 3CLogic Announces New Voice AI Hub for Deploying Virtual Agents | 3CLogic, the leading voice-enablement platform for cloud CRMs and service management solutions, announced the launch of its Voice AI Hub, a secure, enterprise-grade solution designed to transform how businesses engage with customers and emp... |
| 29.04.2025 | 3CLogic Announces New Voice AI Hub to Streamline Deployment of Virtual Agents | 3CLogic Unveils Voice AI Hub to Help Enterprises Reduce Costs and Transform Customer & Employee Interactions
ROCKVILLE, Md., April 29, 2025 /PRNewswire/ -- 3CLogic, the leading voice-enablement platform for cloud CRMs and service manage... |
| 14.04.2025 | 3CLogic and ServiceNow Expand Partnership to Unveil AI-Powered Unified Contact Center Solution to Transform Contact Center Operations | 3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs
ROCKVILLE, Md., April 14, 2025 /PRNewswire/ -... |
| 09.04.2025 | The Future of Customer Engagement: A New Era of Integrated Solutions | In the fast-paced world of technology, partnerships can be the lifeblood of innovation. Recently, two companies, 3CLogic and Glidefast Consulting, have forged a deeper alliance to enhance customer engagement through integrated solutions. Th... |
| 08.04.2025 | 3CLogic and Glidefast Expand Partnership to Deliver Integrated Contact Center Solutions for ServiceNow® | Two leading industry partners enter into new distribution agreement to deliver combined CRM and CCaaS solutions to ServiceNow ecosystem.
ROCKVILLE, Md., April 8, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform p... |
| 19.03.2025 | CSK to Modernize IT Service Desk With 3CLogic for ServiceNow | AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane.
ROCKVILLE, Md., March 19, 2025 /PRNewswire/ -- 3CLogic, the leading AI-... |
| 11.03.2025 | 3CLogic Achieves ISO 27701 Certification, Reinforcing Commitment to Data Privacy and Security for Enterprise Customers | 3CLogic attains ISO 27701 certification, demonstrating stringent global privacy compliance for its AI-driven voice and contact center platform offerings.
ROCKVILLE, Md., March 11, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact... |
| 01.03.2025 | 3CLogic and Thirdera: A Partnership Forged in Innovation | In the fast-paced world of technology, partnerships can make or break a company. Recently, 3CLogic, a leader in AI-powered contact center solutions, was named the “2024 Partner of the Year” by Thirdera, a Cognizant company. This recognition... |
| 26.02.2025 | 3CLogic named Thirdera 2024 Partner of the Year | 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, announced it has been recognized by Thirdera, a Cognizant company, as the “2024 Partner of the Year.” The company received the award as part of Thirdera’... |
| 25.02.2025 | 3CLogic named Thirdera 2024 Partner of the Year | 3CLogic selected as partner of the year by Thirdera, a Cognizant company, in recognition of their growing ServiceNow partnership.
ROCKVILLE, Md., Feb. 25, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-... |
| 24.01.2025 | Leading Global Alcoholic Beverage Company Transforms HR Operations with 3CLogic's Intelligent EX Solution and ServiceNow HRSD | 3CLogic's AI-powered contact center solution integrated with ServiceNow HRSD to streamline global HR operations and enhance employee engagement for leading beverage company.
ROCKVILLE, Md., Jan. 24, 2025 /PRNewswire/ -- 3CLogic, the leading... |
| 09.01.2025 | 3CLogic Achieves Over 30% Growth in 2024, Fueled by Expanding ServiceNow Customer Adoption Across IT, Customer Support, and HR Services | AI-driven contact center solution enhances ServiceNow® ecosystem, driving operational efficiency and seamless experiences for employees and customers across multiple business functions.
ROCKVILLE, Md., Jan. 9, 2025 /PRNewswire/ -- 3CLogic, ... |
| 02.10.2024 | Multinational Auto Manufacturer to Insource Service Operations with 3CLogic's Integrated AI and Contact Center Solution for ServiceNow CSM and ITSM | Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.
ROCKVILLE, Md., Oct. 2, 2024 /PRNewswire... |
| 12.09.2024 | Global Fashion Retailer Selects 3CLogic's CCaaS Solution for ServiceNow ITSM to Optimize its IT Service Desk | 3CLogic to transform the IT service desk experience for leading footwear and accessories organization with a purpose-built contact center solution for ServiceNow designed to enhance agent efficiency and streamline operations.
ROCKVILLE, Md.... |
| 02.08.2024 | 3CLogic's Triumph: A New Era in Customer Experience | In the bustling world of technology, where innovation is the lifeblood, 3CLogic has carved a niche. The company recently achieved Advanced Platform status in ServiceNow's Partner Program. This is no small feat. It positions 3CLogic as the p... |
| 02.08.2024 | 3CLogic Achieves Advanced Platform Status in ServiceNow Partner Program | 3CLogic, the leading Conversational AI and contact center solution provider for ServiceNow, proudly announces its achievement as the first and only current AI-powered Contact Center as a Service (CCaaS) provider to reach Advanced Platform s... |
| 01.08.2024 | 3CLogic Achieves Advanced Platform Status in the ServiceNow Partner Program | 3CLogic setting new standards for unified experiences while delivering meaningful impact and ROI to ServiceNow customers leveraging Customer Workflows, ITSM, and/or Employee Workflows.
ROCKVILLE, Md., Aug. 1, 2024 /PRNewswire/ -- 3CLogic, t... |
| 12.07.2024 | 3CLogic Expands Globally, ServiceNow CCaaS Chosen by UK IT Firm | 3CLogic, the leading AI and contact center solution for ServiceNow®, today announced its selection by one of the UK’s leading managed service providers (MSP) of business software and IT services. The strategic decision was rooted in the org... |
| 11.07.2024 | International Adoption of 3CLogic's ServiceNow CCaaS Solution Continues with Latest Selection by UK-based IT Firm | 3CLogic to transform customer service for one of UK's largest IT providers in collaboration with ServiceNow with advanced AI and contact center solutions for Customer Service Management (CSM) offering.
ROCKVILLE, Md., July 11, 2024 /PRNewsw... |
| 12.06.2024 | IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX | ROCKVILLE, Md., June 12, 2024 /PRNewswire/ -- 3CLogic, the leading Conversational AI and contact center solution for ServiceNow®, today announced its selection by a leading provider of IT infrastructure solutions, including hybrid IT, coloc... |
| 30.05.2024 | International Airport to Integrate 3CLogic with Deployment of ServiceNow Customer Workflows to Optimize CX | Global provider of AI and contact center solutions to streamline customer interactions, reduce manual processes, and enhance analytical insights for major travel hub.
ROCKVILLE, Md., May 30, 2024 /PRNewswire/ -- 3CLogic, the leading Convers... |
| 25.04.2024 | Global Insurance Provider Selects 3CLogic to Streamline AI and Contact Center Capabilities with ServiceNow | Multinational Insurance Broker to deploy 3CLogic's solution with ServiceNow's Financial Service Operations (FSO) platform to streamline customer experiences.
ROCKVILLE, Md., April 25, 2024 /PRNewswire/ -- 3CLogic, the leading Conversational... |
| 20.03.2024 | 3CLogic Accelerates Investment in European Market to Support Growth | Global AI and Cloud Cloud Contact Center provider hires UK-based market leader
to oversee its European expansion.
ROCKVILLE, Md., March 20, 2024 /PRNewswire/ -- 3CLogic, the leading Conversational AI and Cloud Contact Center provider for se... |
| 13.03.2024 | 3CLogic expands its solution at a major European railway company | 3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced the expansion of its solution at a major European railway company. The strategic move will help in the consolidation of the organization’s c... |
| 29.01.2024 | Global B2B Travel Platform Chooses 3CLogic for ServiceNow-Centric AI and Contact Center Solution | Worldwide provider of GDS to enhance existing investment in ServiceNow’s Customer Experience platform with 3CLogic’s certified solution to optimize travel services and experiences
3CLogic, the leading Conversational AI and Contact Center so... |
| 25.01.2024 | Global B2B Travel Platform Selects 3CLogic to Leverage ServiceNow-centric Conversational AI and Contact Center Solution | Worldwide provider of GDS to enhance existing investment in ServiceNow's Customer Experience platform with 3CLogic's certified solution to optimize travel services and experiences.
ROCKVILLE, Md., Jan. 25, 2024 /PRNewswire/ -- 3CLogic, the ... |
| 18.01.2024 | 3CLogic Expands AI-Powered Analytics with Medallia Partnership | Latest partnership to extend Conversational AI and sentiment analytics to growing base of multi-lingual and international customers as company continues rapid global expansion.
ROCKVILLE, Md., Jan. 18, 2024 /PRNewswire/ -- 3CLogic today ann... |
| 04.04.2023 | North Mississippi Health Services Selects 3CLogic to Elevate the Patient and Employee Experience | America's largest non-metropolitan hospital deploys ServiceNow-centric cloud contact center solution to transform patient and employee services
3CLogic, the leading voice-enabling and cloud contact center solution for ServiceNow, today anno... |
| 13.10.2022 | 3CLogic Announces Voice and SMS Solution for SAP Service Cloud | Leading provider of voice, SMS, and cloud contact center solutions expands its suite of offerings with new SAP Service Cloud integration
3CLogic the leading voice-enabling and cloud contact center solution for CRMs and customer service mana... |
| 09.02.2022 | LiveVox : What is Contact Center as a Service (CCaaS)? Your 2 Minute Guide | CCaaS stands for Contact Center as a Service and is a cloud-based service that integrates software for the contact center. This is in place of on-premise services and is a great option for modern-day contact centers looking to scale up oper... |
| 25.01.2022 | 3CLogic Announces Enhanced SMS Capabilities for ServiceNow in Upcoming Spring Release | 3CLogic the leading voice-enabling and cloud contact center platform solution for ServiceNow®, today announced new SMS capabilities to help enterprise IT Helpdesks, Customer Support teams, or Employee Services groups leveraging the ServiceN... |
| 23.07.2021 | 3CLogic and ScreenMeet Announce Strategic Partnership to Enhance ServiceNow’s Omnichannel Capabilities | Partnership complements ServiceNow’s existing digital channels with integrated voice and video capabilities to streamline and solve complex IT, customer, or field inquiries faster.
3CLogic, the leading voice-enabling and cloud contact cente... |
| 30.03.2020 | 3CLogic Raises $9M to Personalize Customer Interactions and Streamline Communications | The venture capital landscape is shifting quickly, along with the rest of the business world, as coronavirus disruptions continue to force revisions to financial forecasts. But VCs are still investing.
Case in point: Rockville, Md.-based cu... |
| 27.03.2020 | Rockville-based 3CLogic closed a $9M Series B funding round | Rockville, Maryland-based 3CLogic, provider of a cloud contact center platform for services and sales companies, has closed a $9 million Series B funding.
The funding round was led by Capitan Investment Partners and True Blue Partners, with... |
| 26.03.2020 | 3CLogic Raises $9M In Series B | ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, a leading provider of cloud contact center solutions for ServiceNow and other major CRMs, today announced a $9.0M Series B financing led by Capitan Investment Partners and True Blue Partners, with p... |
| 26.03.2020 | 3CLogic Raises $9.0M Series B Funding | 3CLogic, a Rockville, Md.-based provider of cloud contact center solutions for ServiceNow and other major CRMs, raised $9.0M in Series B financing.
The round was led by Capitan Investment Partners and True Blue Partners, with participation ... |
| 10.09.2018 | These 16 startups are pitching at TechBUZZ Fall 2018 | Sixteen startups will pitch at the Mid-Atlantic Venture Association’s (MAVA) TechBUZZ event later this month. The Sept. 20 event will be held in College Park, Md., at The Hotel at The University of Maryland.
Registration is open for attende... |
| 07.03.2016 | New Money: 3CLogic Scoops $1.2M, Catalyst DevWorks Raises $11.5M | Like this? Get a daily dose of D.C.-area funding news in The Beat newsletter. Sign up here.
Here are all of the tech funding deals out of the Washington, D.C., area this week. These are companies that have attracted investment and are keen ... |
| 08.07.2015 | GoodWorld raises $1.65 million to make hashtag donations a thing [Startup Roundup] | WHO’S GETTING FUNDED?
GoodWorld, a 1776-based startup that facilitates hashtag-based charity giving, has raised $1.65 million, the Washington Post reports.
Rockville-based call center software company 3CLogic has raised $1.4 million from a ... |
| 05.03.2014 | Rockville-based 3CLogic Closes $4.2 Million Funding Round | Rockville-based 3CLogic announced Tuesday that they have closed a $4.2 million round of series B funding led by Blu Venture Investors for their cloud contact center software. At the same time 3CLogic chose a new chief customer officer, Robe... |
| 04.03.2014 | 3CLogic Closes $4.2M Series B Funding | 3CLogic, a Rockville, MD-based provider of inbound, outbound and blended cloud contact center solutions, closed a $4.2m Series B funding.
The round was led by Blu Venture Investors.
The company intends to use the funds to further expand its... |
| 12.02.2014 | Funding Daily: Happy Birthday, Darwin | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Today is Charles Darwin’s birthday, otherwise kno... |
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