| Date | Title | Description |
| 02.12.2025 | ASAPP releases its Customer Experience Platform to support the agentic enterprise | ASAPP releases its Customer Experience Platform to support the agentic enterprise
ASAPP, a provider of AI-powered contact center software, is releasing its Customer Experience Platform (CXP), an enterprise solution for building and scaling ... |
| 23.07.2025 | ASAPP Expands GenerativeAgent with Powerful New Features | ASAPP, the leading provider of AI-powered contact center software, today announced it has expanded GenerativeAgent, which offers ASAPP’s fully conversational Generative AI voice and chat agent, with powerful new features to advance accuracy... |
| 17.07.2025 | ASAPP’s GenerativeAgent Platform Available in the New AWS Marketplace | ASAPP, the leading provider of AI-powered contact center software, today announced the availability of its GenerativeAgent Platform in the new AI Agents and Tools storefront in AWS Marketplace. This enables AWS customers to easily discover,... |
| 23.04.2025 | ASAPP Achieves the AWS Generative AI Competency | ASAPP, the leading provider of AI-powered contact center software, today announced it has achieved the Amazon Web Services (AWS) Generative AI Competency, a recognition of AWS partners that drive the advancement of services, tools, data str... |
| 14.04.2025 | Amazon Nova Sonic: The Next Frontier in Voice AI | In the world of artificial intelligence, voice interaction is the new frontier. Amazon has just unveiled its latest weapon in this battle: Nova Sonic. This innovative model promises to revolutionize how we interact with machines, making con... |
| 08.04.2025 | Move over, Alexa: Amazon launches new realtime voice model Nova Sonic for third-party enterprise development | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
Amazon is best known as an e-commerce giant and then somewhere perhaps slightly further down the list of notable ... |
| 05.03.2025 | ASAPP Appoints Priya Vijayarajendran as CEO | ASAPP, the leading provider of AI-powered contact center software, today appointed Priya Vijayarajendran to the position of CEO. As ASAPP’s former CTO and president of technology, Vijayarajendran brings three decades of AI and software lead... |
| 27.09.2024 | Techsommet Announces Virtual Event on Contact Center Automation & AI - Platinum Sponsor ASAPP | Techsommet
ASAPP
Esteemed Speakers, Panelists and Moderator of the event.
Unlocking the Future of Contact Centers: Join Us on 30th September 2024 for Expert Insights and Cutting-Edge Solutions
It is always a pleasure working with Techsommet... |
| 18.04.2024 | ASAPP unveils GenerativeAgent™ | ASAPP, the generative AI company for contact centers, today unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of contact center interactions. GenerativeAgent can handle complex, free-form interactions that... |
| 10.05.2023 | ASAPP Launches Generative AI AutoAssist to Provide Real-Time Assistance for Contact Center Agents | Purpose-built generative AI for Customer Experience (CX) cuts new agent ramp time by 50% and reduces average call handle time by more than 10%
ASAPP, the AI cloud company for contact centers, introduced AutoAssist, providing real-time assis... |
| 04.10.2021 | Unlocking The Transformational Value Of AI | AI value creation at the intersection of human-centered and machine-enabled design.Getty Images/iStockphoto |
| 11.09.2021 | New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation | ASAPP, Inc., the artificial intelligence (AI) research-driven company, published a new, first-of-its-kind report CX: The Human Factor. The report reveals the core challenges facing three million US contact center agents, an industry with on... |
| 10.09.2021 | Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation | Up to 1.2 million American Contact Center Agents Leave Their Job Each Year, Citing Lack of Training, Technology and Career Growth
ASAPP, Inc., the artificial intelligence (AI) research-driven company, published a new, first-of-its-kind repo... |
| 10.09.2021 | New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation | |
| 16.06.2021 | ASAPP Included in Industry Report on How Conversation Intelligence Improves Revenue, Efficiency and Customer Experience (CX) at Scale | |
| 02.06.2021 | ASAPP named a 2021 Cool Vendor in CRM Customer Service and Support by Gartner | |
| 20.05.2021 | ASAPP Raises $120M in Series C |
NEW YORK, NY, ASAPP has raised $120 million in Series C financing.
>> Click here for more funding data on ASAPP
>> To export ASAPP funding data to PDF and Excel, click here
ASAPP has raised $120 million in Series C financ... |
| 19.05.2021 | Asapp Raises $120M in Series C Funding | Asapp, Inc., a New York based artificial intelligence-driven Customer Experience Performance (CXP) company, raised $120m in Series C financing.
The round, which brought total funding to $400m and the valuation to $1.6 billion, was led by ne... |
| 19.05.2021 | TechnologyCall center AI firm ASAPP raises $120 mln, valued at $1.6 bln | May 19, 202110:12 AM UTCTechnologyCall center AI firm ASAPP raises $120 mln, valued at $1.6 bln
Jane Lee
2 minute read
1/2
A screenshot of the Call center AI software ASAPP in this undated handout photo obtained on May 18, 2021. Photo court... |
| 19.05.2021 | AI call center automation company Asapp raises $120M | Elevate your enterprise data technology and strategy at Transform 2021.
Asapp, an AI research-driven customer experience company, today announced it has raised $120 million at a $1.6 billion valuation, double its previous post-money valuati... |
| 19.05.2021 | AI call center automation company Asapp raises $120M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Asapp, an AI research-driven customer experience ... |
| 18.05.2021 | Google Upgrades Conversational AI Intuition and Flexibility at Google I/O 2021 With LaMDA and MUM | Google Upgrades Conversational AI Intuition and Flexibility at Google I/O 2021 With LaMDA and MUM
Eric Hal Schwartz on May 18, 2021 at 5:00 pm
This year’s virtual Google I/O covered a lot of ground, including Google showing off new conversa... |
| 03.05.2020 | AI-Based Research-Driven Company ASAPP Raises $185 Million | ASAPP, an artificial intelligence research-driven company advancing the future of productivity and efficiency in customer experience, announced it has raised $185 million
ASAPP, an artificial intelligence research-driven company advancing t... |
| 01.05.2020 | ASAPP Closes $185 Million Series B | ASAPP, Inc., the artificial intelligence research-driven company advancing the future of productivity and efficiency in customer experience, announced that it recently completed $185 million in a Series B funding bringing the company's tota... |
| 01.05.2020 | Asapp Closes $185M in Series B Funding | Asapp, Inc., a New York-based artificial intelligence research-driven company focused on customer experience, raised $185m in Series B funding.
This brought the company’s total funding to $260m.
Backers included John Doerr, John Chambers, D... |
| 01.05.2020 | ASAPP Completes $185M in Series B |
NEW YORK, NY, ASAPP announced that it recently completed $185 million in a Series B funding.
>> Click here for more funding data on ASAPP
>> To export ASAPP funding data to PDF and Excel, click here
ASAPP, Inc., the artif... |
| - | ASAPP Raises $120 Million to Amplify on its CX Teams | ASAPP, Inc., the artificial intelligence research-driven company, announced today it raised $120 million in Series C financing. This brings ASAPP’s total funding to $400 million and doubles the company’s valuation to $1.6 billion from its S... |
| - | ASAPP | “ASAPP builds AI-native solutions for enterprise contact centers. Automate complex customer interactions, increase capacity, and maximize AI investments with technology that solves like a human and scales like software.” |
