Contactlab provides the leading Engagement Marketing platform for commerce-focused companies and fashion & luxury brands to develop successfully digital communication programs that enable personalized marketing to unlock demand and build lasting customer preferences. Founded in 1998, ContactLab is led by its founder Massimo Fubini, an internet industry veteran and opinion leader in the marketing field since 1995.
Thanks to our own enabling PaaS technology and to the experience of our navigated professionals, we enable brands to achieve a deeper understanding of customers, to deliver uniquely relevant messages at every touchpoint of the customer journey and to measure performances with real-time dashboards that display all the relevant data. Our enterprise-grade platform is built with the highest security level, reliability, management, scalability.
Our solutions enable brands to gain insights into the context of each customer and deepen the retail experience by delivering highly individualized digital contact plans across channels based on events, preferences and product lifecycle.
Today, we work with more than 1000 clients in different industries across the world and serve most of the world-class brands in the Luxury and Fashion sectors.
Thanks to our own enabling PaaS technology and to the experience of our navigated professionals, we enable brands to achieve a deeper understanding of customers, to deliver uniquely relevant messages at every touchpoint of the customer journey and to measure performances with real-time dashboards that display all the relevant data. Our enterprise-grade platform is built with the highest security level, reliability, management, scalability.
Our solutions enable brands to gain insights into the context of each customer and deepen the retail experience by delivering highly individualized digital contact plans across channels based on events, preferences and product lifecycle.
Today, we work with more than 1000 clients in different industries across the world and serve most of the world-class brands in the Luxury and Fashion sectors.
Location: Italy, Lombardy, Milan
Employees: 51-200
Phone: +39 02 283 1181
Total raised: $5.02M
Founded date: 1998
Investors 1
Funding Rounds 1
| Date | Series | Amount | Investors |
| 19.11.2014 | - | $5.02M | - |
Mentions in press and media 5
| Date | Title | Description |
| 22.03.2024 | How is Personalised Communication Revolutionising Retail and Fashion Marketing? | Key Takeaways: Contactlab is a Milan-based startup revolutionising the retail and fashion industry through personalised digital marketing. The company’s platform helps brands to understand their customers and provides personalised interacti... |
| 03.02.2023 | TeamSystem snaps up Growens' email service platform in €70 million deal | Italy-based TeamSystem, an enterprise software and training provider, has agreed a €70 million cash free, debt free deal to acquire the MailUp email and marketing suite from Milan-HQed Growens. In Italy, MailUp also includes the ContactLab ... |
| 19.11.2014 | ContactLab Raises €4M in Funding | ContactLab, a Milan, Italy-based provider of a direct digital marketing platform, raised €4m in funding. The round was led by Andrea Di Camillo’s venture capital firm Programma 101 (P101). The company intends to use the funds to speed up it... |
| - | Italy’s online habits confronted with the rest of the world | There are 30.5 million Italian people connected, that correspond to 78% of the Italian population aged between 16 and 65. The number of mobile users, in particular, is growing fast. These and more data are collected in the European Digital ... |
| - | Fashion luxury: omnichannel retailing is no longer optional | Omnichannel and fashion luxury: 2016 promises to be a critical year. As millennials grow up, the fashion luxury target becomes more varied and unpredictable and customers begin to ask for higher service personalization and new engagement mo... |