| Date | Title | Description |
| 21.05.2021 | C-Suite, It’s Time To Make Customer Experience And Engagement A Top Priority | Ilja Gorelik is a co-founder and COO of Mitto |
| 12.05.2021 | Conversocial raises $5m Series B funding | Social media customer service platform Conversocial – founded by 2011 Young Gun Joshua March – today announced the successful closure of a $5m Series B round of funding, taking its total backing to just under $12m to date.
Founded in 2009 a... |
| 07.05.2021 | Nice Chatbot-Ing With You | Martin Taylor is the Deputy CEO and Co-Founder of Content Guru. |
| 05.05.2019 | Facebook messaging app unification bodes well for chatbot makers | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more.
When Mark Zuckerberg proclaimed from the F8 2019 stage that “the future is private…” he could have appended “…messaging apps, some of w... |
| 05.05.2019 | Facebook messaging app unification bodes well for chatbot makers | When Mark Zuckerberg proclaimed from the F8 2019 stage that “the future is private…” he could have appended “…messaging apps, some of which we own.” As the social juggernaut shifts its weight toward privacy (maybe for real this time) and to... |
| 16.03.2018 | Conversocial raises $5m Series B funding | Social media customer service platform Conversocial – founded by 2011 Young Gun Joshua March – today announced the successful closure of a $5m Series B round of funding, taking its total backing to just under $12m to date.
Founded in 2009 a... |
| 19.12.2017 | Twitter launches a new enterprise API to power customer service and chatbots | Twitter’s big news this week is its announcement that it’s now enforcing its new policies around hateful content and abuse, but today the company is rolling out something new for developers, as well: an enterprise-level API providing access... |
| 21.03.2017 | Conversocial acquires US live chat startup Hipmob for undisclosed amount | Customer engagement platform Conversocial has acquired Hipmob, a mobile focused live chat startup. No terms were disclosed.
Hipmob’s product will be integrated into Conversocial. According to Conversocial, the acquisition of Palo Alto-based... |
| 21.03.2017 | Conversocial buys live chat and in-app messaging startup HipMob to bolster customer care platform | Conversocial, the U.K.-headquartered social customer care platform, has acquired Silicon Valley startup HipMob. The Y Combinator alumnus had developed an integrated live chat platform for websites and mobile apps, whilst the acquisition wil... |
| 01.11.2016 | Twitter Improves the Use of Direct Messages as CRM | Twitter announced today new features that help companies use the Direct Messages aspect of their platform to improve communications with customers. They have enabled companies to build in Quick Replies and Welcome Messages via Direct Messag... |
| 21.10.2015 | Conversocial Raises $11M |
NEW YORK, NY, Industry-leading provider of social customer service solutions has raised $11M.
>> Click here for more funding data on Conversocial
>> To export Conversocial funding data to PDF and Excel, click here
Convers... |
| 20.10.2015 | Conversocial Raises $11M in Venture Capital Funding | Conversocial, a NYC-based social media enterprise company, raised $11m in venture capital funding.
The round, which brought total funding to date to $22m, was led by Dawn Capital with participation from existing investors Octopus Ventures a... |
| 06.03.2015 | Google’s Twitter Deal May Impact Your Reputation | Last month, we learned that Google and Twitter have struck a new deal to put real-time tweets back into Google’s search index after going without them for a few years. Google isn’t expected to implement tweets into its results in the same f... |
| 16.07.2014 | Conversocial Receives Additional $5M in Series A2 Funding | Conversocial, a New York-based provider of a social customer service platform, received an additional $5m Series A2 funding.
The round, which which brought the total A2 round to $9.4m and the total funding to $11.9m, was led by existing inv... |
| 27.06.2014 | Twitter adds 5 new 'Certified' partners to help brands turn tweets into cash | In 2012, Twitter launched its Certified Program to partner with services and products that could help businesses flourish on Twitter.
Those who become partners under the program are able to “deliver valuable functionality beyond what Twitte... |
| 29.05.2013 | Conversocial Closes $4.4M Series A2 Funding Round | Conversocial, a New York and London-based provider of a social customer service, closed a $4.4m Series A2 funding.
The round, which includes a $3.2m investment, in addition to $1.2m from a previous convertible note, was led by Octopus Inves... |
| 28.05.2013 | Conversocial CRM Social Media Tool Raises $4.4M Led By Octopus Investments | Conversocial has been around since 2009, but only recently has the team decided to infiltrate the U.S. market with its social customer service software, which brings the social media response team into the call center.
The company has just ... |
| 28.05.2013 | Conversocial raises $4.4M to lower risk of angry customer rants | Businesses work hard to acquire customers, and once they have them, don’t want to lose them. Conversocial has raised $4.4 million (£2.95) for its social customer service solutions that keep businesses connected to their customers and their ... |
| 28.05.2013 | Conversocial raises $4.4M to lower risk of angry customer rants | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Businesses work hard to acquire customers, and on... |
| 28.05.2013 | Conversocial Grabs $3.2M Funding |
LONDON, ENGLAND, Leader in social customer service, today announced that it has completed its Series A2 funding round.
>> Click here for more funding data on Conversocial
>> To export Conversocial funding data to PDF and Exc... |
| 06.09.2012 | Conversocial Raises $1.25M in Funding | Conversocial, a London, UK-based social media management software company, has raised $1.25m in new funding.
Backers include DFJ Esprit and other existing investors.
The company intends to use the capital to expand operations, marketing, an... |
| 22.07.2012 | Think Hiring Is Tough In The Valley? Now Europe Joins The Talent Wars | Despite some of the froth being blown off following the rocky Facebook IPO, it remains the case that talent and hiring are a big issue in the Valley. And you may not know this, but for a long time Europeans looked onward to the U.S. and tho... |
| 09.07.2012 | Never Mind The Hype, Conversocial’s Latest Hire Points To Real Signs Of Growth In ‘Silicon Roundabout’ | Naysayers of ‘Silicon Roundabout’ (or Tech City, to use its UK Government-sanctioned name) can certainly point to some of the giddy PR surrounding the area as evidence of hype. But when you join up the dots, there’s a definite sense that we... |
| 15.03.2012 | Social Monitoring Service Brandwatch Raises $6 Million To Expand In US | Social media monitoring platform Brandwatch has raised $6 million from Nauta Capital and current shareholders, including PR distribution company Gorkana Group. Brandwatch’s system reads and summarizes what’s being said on the web about bran... |
| 15.10.2011 | Conversocial launches free single user version | Social Media Management system Conversocial is launching a free edition of its service. That’s good news for stressed Social Media Managers struggling to organise multiple conversation channels with customers.
The London startup provides a ... |
| 24.05.2011 | Conversocial secures £1.5m funding from DFJ Esprit for its social media tools | Conversocial is a real-time social media management system which lets companies run marketing and customer support through Facebook Pages and Twitter. While competitors like coTweet, Hootsuite, Tweetdeck, Context Optional and Socialite also... |
| 24.05.2011 | Conversocial secures a $2.4m investment from DFJ Esprit | The London based real-time social media management system Conversocial announced today that it has secured an investment of $2.4 million from DFJ Esprit. Nic Brisbourne (partner at DFJ Esprit) will be joining Conversocial as a non-executive... |
| 24.05.2011 | Conversocial Raises £1.5M in Series A Funding from DFJ Esprit | Conversocial, a London, UK-based Social media management software company, has raised £1.5m in series A funding from venture capital firm DFJ Esprit.
The company intends to use the funds to expand the company’s sales and marketing efforts, ... |
| 05.04.2011 | TechCrunch Europe and The Telegraph release the Startup100 | TechCrunch Europe occasionally partners with other media outlets in Europe in order to support the European ecosystem. Last December we agreed to link up with the London Telegraph newspaper, which planned to put some time and resources into... |
| 05.11.2010 | Conversocial launches enterprise edition, ITV first customer | Conversocial is a real-time social media management system allowing companies to run marketing and customer support through Facebook Pages and Twitter. Today it launches an enterprise package focusing on large consumer and media brands whic... |
| 05.11.2010 | Conversocial Launches Enterprise Edition, Sells Into Big TV Broadcaster | Conversocial is a real-time social media management system allowing companies to run marketing and customer support through Facebook Pages and Twitter. Today it launches an enterprise package focusing on large consumer and media brands whic... |
| - | Conversocial raises $5m Series B funding | Social media customer service platform Conversocial – founded by 2011 Young Gun Joshua March – today announced the successful closure of a $5m Series B round of funding, taking its total backing to just under $12m to date.
Founded in 2009 a... |
| - | Conversocial Raises $5M Leveraging Social As a Customer Support Channel | 381SHARES
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Let’s do the math: the faster you can address customer service issues, the better. And what’s more immediate than social? That’s the $5 million question, which is how much Conversocial just raised in its l... |