Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue. Within one industry-leading solution hotels collect, distribute, and analyze their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.
Location: Germany, Berlin
Phone: +49 30 76289000
Founded date: 2009
Investors 4
| Date | Name | Website |
| - | Rheingau F... | rheingau-f... |
| - | Mountain P... | mountain-p... |
| - | Mountain A... | mountain-a... |
| - | High-Tech ... | htgf.de |
Mentions in press and media 6
| Date | Title | Description |
| 15.01.2024 | +++ Neugründungen +++ Customer Alliance +++ AboutYou +++ New Work +++ Here +++ | Was gibt’s Neues? In unserem #StartupTicker liefern wir eine kompakte Übersicht über die wichtigsten Startup-Nachrichten des Tages (Montag, 15. Januar). #STARTUPTICKER Neugründungen +++ Erneuter Rückgang bei Neugründungen! Im vergangenen Ja... |
| 01.05.2023 | ChatGPT And CX: Separating Hype From Reality | It’s hard to avoid the hype that ChatGPT and similar generative AI tools will change everything — including customer experience (CX). But scratch beyond the surface of the click-bait headlines about AI and CX, and you’ll find that writers h... |
| 31.07.2012 | Customer Alliance Raises Second Funding | According to reports, Customer Alliance, a Berlin, Germany-based provider of a SaaS rating system for hotels, has raised a second round of funding. The amount of the deal was not disclosed. Backers include High-Tech Gründerfonds, Mountain S... |
| 02.05.2011 | Customer Alliance Receives Equity Investment | Customer Alliance GmbH, a Berlin-based company that provides a SaaS rating system for the hotel industry, has received an equity investment of undisclosed amount. Backers include new investors High-Tech Gründerfonds and Mountain Super Angel... |
| 17.09.2009 | Riverside, CA Secures $20m Credit Line to Rehab Foreclosures | City National Bank provided a $20m revolving line of credit to the city of Riverside, Calif. to help fund the city’s effort to stabilize neighborhoods with vacant, foreclosed and abandoned homes. The credit, which nearly triples the city’s ... |
| 14.09.2009 | CA Picks Up NetQoS For $200 Million In Cash | IT management software company CA (Computer Associates) this morning announced that it intends to acquire privately-held NetQoS, a provider of network performance management and service delivery solutions, for $200 million in an all-cash tr... |