| Date | Title | Description |
| 24.07.2026 | - | As client expectations rise, phone messaging has become a critical, and often overlooked, part of the customer experience. VoicePrompts AI replaces a process that used to take weeks with instant, self-service creation and management, backed... |
| 16.07.2026 | Rime Secures $24M Series A to Revolutionize Enterprise Speech AI with Human-Like Voices | Rime secured $24M Series A. The AI firm transforms enterprise voice. It combats robotic speech with a linguistics-first approach. Rime focuses on human emotion and natural cadence. This powers 100M monthly interactions. Clients include Mayo... |
| 15.07.2026 | Rime Raises $24M in Series A Funding | Rime, a San Francisco, CA-based provider of an enterprise voice AI platform, raised 24M in Series A funding.
The round was led by M13, with participation from Twilio Ventures, Corazon Capital, and continued participation from Unusual Ventur... |
| 15.07.2026 | Rime Raises $24 Million Series A To Build Enterprise-Ready Speech-To-Speech AI Models | Rime has raised $24 million in Series A funding to expand its enterprise voice AI platform and support the development of speech-to-speech models designed for complex and regulated environments. The round was led by M13, with participation ... |
| 15.07.2026 | Rime Raises $24M Series A To Build Enterprise-Ready Speech-To-Speech AI Models | Artificial intelligence has certainly come a long way, especially in voice generation. However, there’s still one major problem. The voices from even the biggest names often sound cold, stiff and lacking any form of human warmth. Rime is a ... |
| 23.06.2026 | NovelVox and Dialpad Expand Partnership to Power Agentic AI Across Healthcare and Financial Services | Expanded integration extends NovelVox support across Dialpad's agentic AI platform, bringing vertical execution depth to regulated customer, patient, and member experiences.
ROSWELL, Ga., June 23, 2026 /PRNewswire-PRWeb/ -- NovelVox, the ex... |
| 22.06.2026 | Journey Announces Partnership with Dialpad to Bring PCI-Compliant Payments to AI Agents | Available now, Journey enables secure payments and regulated workflows across Dialpad AI Agents, contact center, and phone
Journey delivers one of the fastest paths to value for bringing secure, PCI-compliant transactions into AI-led custom... |
| 23.05.2026 | Fintech Innovator Primer Secures $100M for AI Payments, Fuels US Growth | Primer, a leading fintech innovator, recently secured $100 million in Series C funding. This significant investment will accelerate the development of its advanced AI payments platform. The capital also fuels an aggressive expansion strateg... |
| 21.05.2026 | Primer: $100 Million Series C Raised To Accelerate AI Payments Platform And US Expansion | Primer announced a $100 million Series C funding round to accelerate the development of AI-powered payment infrastructure and expand its footprint in the US market.
The round was led by Sofina, with participation from Peak XV Partners and e... |
| 20.05.2026 | Peak XV joins UK infrastructure startup Primerâs $100 million funding round | Synopsis
Peak XV Partners has joined a $100 million fundraise for global payments infrastructure startup Primer, marking another overseas investment for the Indian VC firm. The funding will accelerate AI investments and US expansion, where ... |
| 20.05.2026 | Payments firm Primer raises $100M in Series C to build AI infra for global payments | Payments infrastructure startup Primer has raised $100 million in a Series C funding round led by Sofina, as the company bets that artificial intelligence will fundamentally reshape how enterprises manage payments and financial operations.
... |
| 20.05.2026 | Peak XV expands global fintech portfolio with Primer bet | Primer's leadership team
Venture capital firm Peak XV Partners has expanded its international fintech portfolio by participating in a $100 million (around Rs 968 crore) Series C funding round in London-headquartered payments infrastructure ... |
| 13.01.2026 | Nutshell's AI Agent Marketplace is here to save you time and keep moving deals forward | Nutshell's purpose-built AI agents handle notes, research, outreach, reporting, and more—reducing busywork so sales and marketing teams can work smarter and close deals faster.
ANN ARBOR, Mich., Jan. 13, 2026 /PRNewswire-PRWeb/ -- Nutshell,... |
| 09.01.2026 | Revolutionary AI-Driven Sales Excellence Virtual Summit Set to Transform EMEA Revenue Strategies Powered By Dialpad. | Techsommet
AI Driven Sales Automation Virtual Event
Platinum Sponsor - AISA
Leading Sales Innovators Convene January 28th to Explore the Future of AI-Powered Sales.
In 2026, AI is the engine of revenue. This summit provides the blueprint fo... |
| 18.11.2025 | Membrane Unveils Revolutionary AI Product Suite for Self-Integrating Software | (formerly Integration App) announced the launch of a comprehensive AI product suite designed to revolutionize how companies build and maintain product integrations. The company’s vision: enabling self-integrating software where any product ... |
| 04.11.2025 | ARG Delivers Client Advantage Through Strategic Leadership on Technology Provider Advisory Boards | ARG strengthens client advantage through active roles on leading technology provider advisory boards, shaping future innovations and ensuring early access to transformative solutions.
MCLEAN, Va., Nov. 4, 2025 /PRNewswire-PRWeb/ -- ARG, Inc... |
| 14.10.2025 | ARG Promotes Stephen Murphy to Vice President of Data Analytics and AI Enablement | Technology Advisory Firm Continues Artificial Intelligence (AI) Leadership and Investment
MCLEAN, Va., Oct. 14, 2025 /PRNewswire-PRWeb/ -- ARG, a leading technology advisory firm specializing in digital transformation, has promoted Stephen ... |
| 09.10.2025 | AI Voice Agents That Transform Your CRM Workflows | Share
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An AI voice agent is a software program that uses artificial intelligence to interact with callers through natural, human-like speech. It listens to spoken input, understands intent using natural language under... |
| 02.10.2025 | 5 Best Cloud Phone Systems for Businesses in 2025 | As more organizations rely on internet-based communications, cloud phone systems have become the go-to alternative to traditional PBX hardware and on-premise VoIP. By eliminating costly servers and the need for constant upkeep, cloud system... |
| 10.09.2025 | Dialpad Recognized in 2025 Gartner® Magic Quadrant™ for CCaaS | Dialpad, Inc., the leading AI-powered communications and agentic platform, today announced it has received an Honorable Mention in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS). This marks the first year Gartner h... |
| 08.09.2025 | The Top 5 Nextiva Alternatives for 2025 | When we are talking about unified communication providers, Nextiva is consistently ranked highly on the list. But there are some reasons why you might consider other platforms. For example, while Nextiva stands out for its contact center su... |
| 03.09.2025 | How AI Voice Analytics Enhances Contact Center Performance | Gone are the days when contact center managers or supervisors had to listen in on calls to identify trends and issues. To gain deeper and more actionable insights into agent performance and customer sentiment, contact centers have started l... |
| 15.08.2025 | Top 5 Google Voice Alternatives (2025) | Interested in an affordable alternative to Google Voice? Check out the list below to learn more about which VoIP providers took the top spot. Best overall Google Voice alternative: DialpadBest for apps and automation: OpenPhoneBest for agen... |
| 03.08.2025 | Observe: $156 Million Series C Raised For AI-Based Observability Company | Observe, an AI-based observability company, has completed a $156 million Series C funding round led by Sutter Hill Ventures, with contributions from Madrona Ventures, Alumni Ventures, Snowflake Ventures, and Capital One Ventures.
In the pas... |
| 12.06.2025 | Neat Expands Offerings for Large Spaces, BYOD, and Video Calling Apps | Neat, the pioneering video technology company, announced innovative capabilities that expand the value and versatility of Neat devices, all on display at InfoComm 2025. With new experiences supporting large meeting spaces, BYOD capabilities... |
| 07.04.2025 | NovelVox Partners with Creatio to Empower Agents with Connected Workspace | The new partnership aims to streamline contact center operations with embedded telephony integration within Creatio, enabling automated workflows and a unified view of relevant customer data.
ROSWELL, Ga., April 7, 2025 /PRNewswire-PRWeb/ -... |
| 06.04.2025 | Actively AI: $22.5 Million Secured For Maximize Revenue For Sales Teams | Actively AI, a company that applies AI reasoning for revenue teams, announced it has raised $17.5 million in Series A funding led by Bain Capital Ventures. And First Round Capital, which led their previously unannounced $5 million seed roun... |
| 03.04.2025 | The Future of Customer Engagement: A Seamless Digital Experience | In the fast-paced world of customer engagement, businesses are racing to keep up with evolving consumer expectations. The landscape is shifting. Customers want flexibility, speed, and personalization. They expect to connect with brands on t... |
| 01.04.2025 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM Magazine's Top 100
CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
NEW YORK, April 1, 2025 /PRNewswire-PRWeb/ -- CRM magazine has compiled its seventh ... |
| 24.03.2025 | NYSE CONTENT ADVISORY: The NYSE on the ground at HumanX's inaugural AI conference | NEW YORK, March 24, 2025 /PRNewswire/ -- As a leading global exchange, the NYSE is committed to empowering our diverse communities, wherever they may be. Engaging with our listed companies and emerging startups at key industry events is an ... |
| 11.12.2024 | Lyte Fiber chooses GOCare and Dialpad to transform customer experience | Alpharetta, GA – December 11, 2024 – GOCare, a leading SaaS provider of digital experience software, announced today that Lyte Fiber, a fiber-focused internet service provider based in Texas, has selected GOCare’s and Dialpad’s integrated d... |
| 06.12.2024 | Navigating the Call Center Software Landscape: Costs, Features, and Strategies | In the world of customer service, call centers are the backbone. They connect businesses with their customers, solving problems and building relationships. But behind the scenes, the choice of call center software can feel like navigating a... |
| 05.12.2024 | Aragon Research Releases the 2025 Globe™ Report on AI Agent Platforms in the Intelligent Contact Center | Aragon Research Globe™ for AI Agent Platforms in the Intelligent Contact Center (ICC), 2025
The rise of AI Agent Platforms marks a significant shift in the contact center landscape.
PALO ALTO, Calif., Dec. 5, 2024 /PRNewswire-PRWeb/ -- Arag... |
| 02.12.2024 | Call Center Software Pricing: How to Accurately Calculate Cost | Whether you’re getting call center software for the first time or you’re looking to compare prices for alternative options, there are a lot of factors that go into call center software pricing.
This guide covers everything to keep in mind s... |
| 19.11.2024 | Techsommet Presents AI-Driven Sales Automation - EMEA Edition Virtual Event on November 20, 2024, Sponsored by Dialpad | Platinum Sponsor - AISA
Techsommet
Techsommet’s AI-Driven Sales Automation event, sponsored by Dialpad, explores AI in sales with expert insights and strategies for driving growth and efficiency. SHERIDAN, WY, UNITED STATES, November 19, 20... |
| 12.11.2024 | Aragon Research's 2025 Globe™ for Intelligent Contact Centers Highlights the Rise of Virtual Agents | The Aragon Research Globe™ for the Intelligent Contact Center, 2025
Aragon Research today released The Aragon Research Globe™ for the Intelligent Contact Center (ICCs), 2025
PALO ALTO, Calif., Nov. 12, 2024 /PRNewswire-PRWeb/ -- Aragon Rese... |
| 18.10.2024 | Nuclera raises $75M, 20VC's 3rd Fund soars to $400M, and EU push for a single pan-European startup entity | This week we tracked more than 85 tech funding deals worth over €774 million, and over 15 exits, M&A transactions, rumours, and related news stories across Europe. In addition to this week's top financials, we've also indexed the most i... |
| 17.10.2024 | Aragon Research Assesses Frontrunners in the New Era of Intelligent Unified Communications and Collaboration | The Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025
Aragon Research today released its Aragon Research Globe™ for Intelligent Unified Communications and Collaboration, 2025 identifying the key players d... |
| 16.10.2024 | Dialpad's $300 Million Milestone: A New Era in AI-Powered Communications | Dialpad has crossed a significant threshold, surpassing $300 million in annual recurring revenue (ARR). This achievement is not just a number; it’s a testament to the company’s vision and innovation in the realm of AI-driven communications.... |
| 16.10.2024 | UK-based Surfboard acquired by customer intelligence platform Dialpad | Dialpad, an AI-powered communications intelligence platform has comenced the strategic acquisition of Surfboard, a workforce management company, the appointment of longtime board member Jen Grant as Chief Marketing Officer (CMO), and the ad... |
| 16.10.2024 | NovelVox, The Leading Contact Center Integration Provider, Expands Its Integration Library to Include 100+ Applications | NovelVox
NovelVox, a leader in contact center integrations, is expanding its integration library with exciting new solutions for ACDs and other contact center platforms across the industry.
ROSWELL, Ga., Oct. 16, 2024 /PRNewswire-PRWeb/ -- ... |
| 16.10.2024 | Sandler Partners Announces 2024 Supplier Category Award Recipients | Sandler Partners announces 2024 Provider of the Year Category Award winners.
Top Independent Technology Distributor Sandler Partners' 2024 National Summit Culminates with Award Recognition of Top Industry Organizations at their Closing Gala... |
| 15.10.2024 | Sandler Partners Announces 2024 Channel Manager of the Year Award Recipients | Sandler Partners announces 2024 Channel Manager of the Year Award Winners
Top Independent Technology Distributor Sandler Partners' 2024 National Summit Culminates with Award Recognition of Top Industry Professionals and Organizations at the... |
| 15.10.2024 | Dialpad expands workforce management capabilities with Surfboard acquisition
Your vote of support is important to us and it helps us keep the content FREE.
One click below supports our mission to prov... | Business communications service provider Dialpad Inc. today announced it has acquired cloud-native workforce management platform startup Surfboard Technology Ltd. for an undisclosed price.
Founded in 2021, Surfboard offers workforce managem... |
| 15.10.2024 | Dialpad Surpasses $300M in Annual Recurring Revenue | Dialpad, the leading AI-powered communications intelligence platform trusted by thousands of enterprises worldwide, today announced it has surpassed $300 million in annual recurring revenue (ARR), cementing the company’s leadership in revol... |
| 01.10.2024 | Navigating the UCaaS Landscape: The Best Providers of 2024 | In the fast-paced world of business communication, Unified Communications as a Service (UCaaS) has emerged as a vital tool. As companies pivot to remote work and digital collaboration, the right UCaaS provider can be the difference between ... |
| 30.09.2024 | 6 Best UCaaS Providers of 2024 | Best UCaaS provider overall: NextivaBest price for less than five users: RingCentralBest for easy DIY setup: OomaBest for videoconferencing: ZoomBest for international calls: 8x8Best for AI-powered communication: Dialpad
I’ve had an eye on ... |
| 05.09.2024 | Aragon Research: By 2025, 50% of Enterprises Will Leverage Some Form of AI-based Coaching Agent | The Aragon Research Globe™ for Enterprise Coaching, 2025
Aragon Research Releases its 2025 Globe™ for Enterprise Coaching
PALO ALTO, Calif., Sept. 5, 2024 /PRNewswire-PRWeb/ -- Aragon Research, today, released The Aragon Research Globe™ for... |
| 04.09.2024 | Innovative AI Products Spotlighted in Enterprise Connect AI | Enterprise Connect AI, a two-day Summit to help IT leaders learn how AI can help make their end users more productive, contact centers more profitable, customer experiences more powerful and IT operations more cost-effective, will feature i... |
| 04.09.2024 | Sandler Partners Announces Rob Hale as the 2024 National Summit Keynote Speaker | Rob Hale will be the 2024 Sandler Partners National Summit Keynote Speaker
Leading Technology Solutions Distributor Sandler Partners announces Rob Hale as the 2024 National Summit Keynote Speaker, adding another highlight to an agenda of st... |
| 30.08.2024 | The Double-Edged Sword of Technology: Innovation Meets Intrusion | In the ever-evolving landscape of technology, two narratives are emerging. On one side, we have the promise of innovation, represented by events like the Sandler Partners National Summit. On the other, we face the unsettling reality of surv... |
| 28.08.2024 | The 2024 Sandler Partners National Summit Agenda is Live! | Registrants can now set their agenda for the 2024 Sandler Partners National Summit, taking place October 7-10 in Huntington Beach, CA.
Leading Technology Solutions Distributor Sandler Partners' 2024 National Summit Session agenda is live, r... |
| 21.08.2024 | Call Routing Can Impact Your Company Image | You’re busy, your customers are busy, and your team is busy. Strong call routing ensures nobody wastes their time — it’s a win-win for everyone involved.
Without call routing, a person answers the phone and manually forwards the caller wher... |
| 14.08.2024 | Ooma Review (2024): Pricing, Features and Alternatives | Ooma’s fast facts
Starting price: $19.95 per user per month
Key features:
Virtual receptionist.
Free toll-free numbers.
Online faxing.
Mobile app.
Intercom and overhead paging.
Visit Ooma
Ooma is a small business phone system that includes ... |
| 13.08.2024 | Navigating the Digital Landscape: Protecting Yourself from Scams | In a world increasingly dominated by technology, the threat of scams looms larger than ever. The digital age has opened doors to innovation but also to deception. Scammers are evolving, honing their craft like seasoned artists. In 2023, Ame... |
| 12.08.2024 | Vonage Business Communications Review (2024): Is It Worth It? | Vonage’s fast facts
Starting price: $19.99 per user per month.
Key features:
Unlimited calling and texting.
Free number porting.
Virtual receptionist.
Intuitive admin portal.
Communication APIs.
Visit Vonage Image: Vonage
Vonage is an avera... |
| 08.08.2024 | OpenPhone vs. Dialpad: A Battle of VoIP Titans for 2024 | In the fast-paced world of business communication, choosing the right VoIP solution can feel like navigating a maze. Two contenders stand out: OpenPhone and Dialpad. Each offers unique features, pricing structures, and capabilities. Let’s d... |
| 07.08.2024 | 5 Things Call Center AI Can Do Today and What’s on the Way | Call center artificial intelligence is already helping contact and call centers in a wide range of areas, from agent performance and assistance to automation and the customer experience. 5 technologies enabled by call center AI today
I’ve c... |
| 06.08.2024 | Dialpad Review (2024): An AI-Powered VoIP Solution | Dialpad’s fast facts
Starting price: $15 per user per month
Key features:
Unlimited calls and meetings.
Multi-level auto attendant.
Built-in call analytics.
Monitor, whisper and barge.
Unique AI capabilities.
Visit Dialpad
Dialpad offers a ... |
| 06.08.2024 | OpenPhone Review (2024): Is It Right for Your Business? | OpenPhone’s fast facts
Starting price: $15 per user per month.
Key features:
Unlimited calling and texting.
Shared phone numbers.
AI-suggested message responses.
Built-in contact management.
Auto call summaries and transcripts.
Visit OpenPh... |
| 05.08.2024 | 8×8 Review (2024): Is it a Trustworthy Solution? | 8x8’s fast facts
Starting price: Custom quote
Key features:
Unlimited calling to a minimum of 14 and up to 48 countries.
Host large audio and video conferences.
Unlimited internet faxing.
Multi-level auto attendant.
Hot desking.
Visit 8x8 I... |
| 31.07.2024 | NovelVox Launches CXInfinity Service and Sales to Better Cater Segmented Omnichannel Needs in Contact Centers | NovelVox
Introducing the new modules to offer a 360-degree omnichannel solution for Sales and Service.
ROSWELL, Ga., July 31, 2024 /PRNewswire-PRWeb/ -- In today's digital age, customers are more empowered than ever. They expect brands to n... |
| 30.07.2024 | Dialpad launches Ai Sales platform to boost sales efficiency | Dialpad has launched a new AI-powered platform, Ai Sales, designed to streamline sales teams' operations. The platform, which utilises over six billion minutes of business conversations, is intended to replace the need for more than ten sep... |
| 26.07.2024 | The Rise of AI and Strategic Partnerships: A New Era for Business Innovation**
** | ** In the fast-paced world of technology, the synergy between artificial intelligence (AI) and strategic partnerships is reshaping industries. Companies are not just adopting AI; they are integrating it into their core operations, enhancing... |
| 26.07.2024 | RingCentral Review (2024): Is It Right For Your Business? | RingCentral’s fast facts
Starting price: $20 per user per month billed annually
Key features:
Unlimited calling in the US and Canada.
Multi-level IVR.
Call and video recording.
Team messaging and collaboration.
AI meeting insights and live ... |
| 25.07.2024 | Dialpad Brings Business-Specific AI Models to Sales Conversations | Dialpad, Inc. – the industry-leading Ai-Powered Customer Intelligence Platform – today announced the general product release of its latest version of Ai Sales. Powered by Dialpad’s proprietary large language model, DialpadGPT, Ai Sales leve... |
| 25.07.2024 | The 6 Best Call Center Software of 2024 | Best call center software overall: Nextiva The most advanced call center solution: RingCentral Best modular call center platform: Vonage Best digital-only plan: Five9 Best customer support solution: LiveAgent Best AI-powered features: Dialp... |
| 03.07.2024 | 8 Best Business Phone Services of 2024 | Best overall and best business phone service: Nextiva Best advanced features for growing companies: RingCentral Best for teams that prefer traditional desk phones: Ooma Best for global contact centers: 8x8 Best for sales teams: Dialpad Best... |
| 17.05.2024 | How to Fake a Dropped Call on iPhone: A Handy Trick | By Joseph Henry
Published May 17, 2024 4:50AM EDT
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Have you ever found yourself in a situation where you must end a call on your iPhone d... |
| 25.03.2024 | Mathilde Collin built a $1.7 billion email startup by the time she was 32. She's now stepping back at an inflection point for Front. | Tech Mathilde Collin built a $1.7 billion email startup by the time she was 32. She's now stepping back at an inflection point for Front.
Melia Russell
2024-03-25T16:31:01Z
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| 14.03.2024 | Playvox announces Annual Partner of the Year Awards for WEM Solutions | Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, today announced its annual Partner of the Year Awards. Global and industry-leading brands including Salesforce, ... |
| 14.03.2024 | NovelVox, the Leading Webex Partner for Maximizing Agent Experience Joins hands for Cisco Amsterdam Event and EMEA Interactive Webinar | NovelVox
NovelVox, a prominent contact center solution provider and a certified Cisco partner, recently attended the Cisco Amsterdam Event. Among the many transformational technologies focusing on enhancing digital security and reimagining ... |
| 25.10.2023 | Dialpad Introduces Custom Ai Playbooks, Transforming the Sales and Customer Service Experience With Instant Insights | Custom AI Playbooks provide users with real-time guidance on sales calls, AI generated summarization, and valuable analytics, to enhance and streamline processes.
Dialpad, Inc. – the industry-leading Ai-Powered Customer Intelligence Platfor... |
| 30.09.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 30th September 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 29.09.2023 | Dialpad Introduces AI-Driven Personal Identifiable Information (PII) Redaction for Enhanced Privacy Protection | Dialpad Ai provides the only platform with Ai across every interaction including Customer Engagement, Sales Intelligence, and Collaboration.
Dialpad’s AI-powered redaction engine works out-of-the-box to highlight personally identifiable inf... |
| 17.08.2023 | Dialpad Launches DialpadGPT, the First Generative AI Built for Enterprises of All Sizes | DialpadGPT – a native and proprietary LLM for sales, customer engagement, and recruiting – to be added to its all-in-one Ai-powered platform that brings together video meetings, calls, team collaboration, and more
Built by a team of AI expe... |
| 15.08.2023 | Dialpad launches generative AI trained on 5 years of proprietary conversational data | Head over to our on-demand library to view sessions from VB Transform 2023. Register Here
In the latest example of the trend towards smaller, domain-specific large language models (LLMs) trained on proprietary data, Dialpad, the AI-powered ... |
| 07.07.2023 | AI Actually Has The Potential To Make Work More Human | Craig Walker is the Founder & CEO of Dialpad. He has 20+ yrs experience as an entrepreneur, venture capitalist, tech executive and attorney. |
| 10.05.2023 | Dialpad Builds on Proprietary Generative AI Capabilities with Google Cloud Partnership and Vertex AI | Dialpad will leverage Vertex AI alongside their proprietary AI technology to power 12 next-generation Ai features over the course of the coming year
Dialpad plans to leverage Google Cloud LLMs through Vertex AI to deliver new features for c... |
| 21.04.2023 | Sacramento Kings’ All-Star and All-NBA Candidate Domantas Sabonis Announced as Newest Dialpad Ambassador | As the Kings organization embarks on its first playoff run since 2006, Dialpad and Sabonis partner to raise awareness of the positive impacts of artificial intelligence on sports, business and society
Dialpad, the industry-leading AI-Powere... |
| 17.04.2023 | Dialpad Crosses $200 Million in Annual Recurring Revenue (ARR) and Announces New Generative AI features for the Only Unified AI-Powered Customer Intelligence Platform | Dialpad’s investment in Ai that began more than five years ago is driving the company’s accelerating growth and driving market share gains
Amassing over 4 billion minutes of native and proprietary transcription, voice, and meetings data, th... |
| 17.04.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 18th April 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 24.02.2023 | Dialpad Partners with Sacramento Kings’ Davion Mitchell in National Expansion of Tech for Black Founders Partnership | Dialpad., the industry leader in AI-Powered Customer Intelligence Platform, announced an expansion of its Tech for Black Founders program and partnership with first-round pick, and Sacramento Kings’ starting point guard, Davion Mitchell. Te... |
| 17.02.2023 | Lawrence Lu Joins Dialpad as Vice President of Engineering to Continue Investment in AI | Lawrence brings 20+ years experience in B2B tech to Dialpad as the company leads the industry forward in the next generation of customer and contact center agent experiences, powered by AI
Dialpad, the industry-defining Ai-Powered Customer ... |
| 16.02.2023 | Dialpad Named as a Strong Performer in 2023 Gartner Peer Insights “Voice of the Customer for Contact Center as a Service” Report | Dialpad, the industry-leading Ai-Powered Customer Intelligence Platform, announced it has been named in the Gartner Peer Insights “Voice of the Customer for Contact Center as a Service” report, recognizing its overall experience, user inter... |
| 08.02.2023 | ChatGPT and LLM-based chatbots set to improve customer experience | Check out all the on-demand sessions from the Intelligent Security Summit here.
Large language model–driven artificial intelligence (AI) chatbots burst into prominence in recent weeks, capturing enterprise leaders’ attention across various ... |
| 31.01.2023 | Dialpad Is Betting That TrueCaaS Is The Future Of Customer Service. They Might Be Right. | Over the last few years, despite the investment in self-service tools and technology to help drive proactive, predictive and pre-emptive service, live, and asynchronous, customer support channels have remained solidly important, especially ... |
| 18.01.2023 | Dialpad Broadens Open App Ecosystem with New Integrations and Partnerships, Extending AI Customer Intelligence to More Apps | New integrations with essential business applications including Google, Bullhorn, ServiceNow, and HubSpot, bring work into a single workspace to increase employee efficiency and customer satisfaction.
Dialpad App Marketplace and partnership... |
| 24.12.2022 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and hu... |
| 23.12.2022 | Dialpad Commits $50 Million in AI R&D to Fuel Business Insights and Launch Dialpad Ai Labs | Dialpad, Inc., the industry-defining Ai-Powered Customer Intelligence Platform, announced a $50 million investment into the continued research and development (R&D) of artificial intelligence (AI) related technologies to accelerate the ... |
| 22.12.2022 | Five Tips To Increase Your EdTech Sales | It's important for sales people to listen more than they talk when selling, so that they can truly ... [+] understand potential buyers' problems and how they can help.getty |
| 21.12.2022 | AI for business communications gets boost from $50M investment | Check out all the on-demand sessions from the Intelligent Security Summit here.
Using artificial intelligence (AI) to help business communications is not a new thing.
Organizations of all sizes in recent years have benefitted from automated... |
| 15.12.2022 | 7 Pitfalls That Signify an Incomplete CX Strategy And How to Fix Them | There’s no faster way to drive away customers than poor customer experience. 58% of customers will stop doing business with a brand that fails to meet their service expectations. Yet, despite this, 48% of companies still feel that they fail... |
| 07.12.2022 | Dialpad Transforms Work with Industry Defining ‘Ai-Powered Customer Intelligence’ Category | New category will reshape employee collaboration and unlock customer satisfaction
Dialpad’s Ai-Powered Customer Intelligence Platform and self-learning engine bring automation and actionable, real-time insights to businesses and contact cen... |
| 18.11.2022 | Dialpad Introduces Dialpad for Good to Australia and New Zealand, Extending Global Reach and Startup Support | The Dialpad for Good Program, now available to Australian and New Zealand businesses
Program already increased tech accessibility for 750+ businesses throughout Canada, US and UK
Dialpad, the industry leader in AI-powered communication and ... |
| 08.09.2022 | Why You Should Outsource Your Business Marketing to Expert Agencies | Any marketing webinar will tell you running a business isn’t the same as advertising it. Many great products gather dust on shelves because they haven’t been marketed properly. Marketing is a continuous process. It involves a smart yet flex... |
| 07.09.2022 | 6 Tips in Choosing the Right VoIP Provider | David Thompson, Tech Times 07 September 2022, 12:09 pm
(Photo : Marvin Meyer on Unsplash)
The advent of the internet has impacted how people communicate and share ideas. As a result, communication has been the central part of any business. ... |
| 04.09.2022 | Why embedding AI ethics and principles into your organization is critical | Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here.
As technology progresses, business leaders understand the need to adopt enterprise solutions leveraging Artificial Inte... |
| 30.05.2022 | Website Partner Portals 101: How to Create a Marketing Space for You and Your Business Partner | Partner portals are a powerful tool that helps to build strong connections between companies and other companies with whom they share a working partnership. If you want to increase your marketing performance and that of your partners, a par... |
| 08.03.2022 | Ooma vs Dialpad: Compare VoIP solutions | Image: Moon Safari/Adobe Stock
Ooma and Dialpad are business communication products that feature voice over IP services, messaging via chat and SMS functions, and video conferencing. These VoIP products work over a multitude of devices for ... |
