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EasySend

http://www.easysend.io/

Today we live in an age where customer satisfaction is key to managing a successful and profitable business. Happy customers become valuable assets, returning to their service-provider, bringing new customers with them. Dissatisfied customers can ruin a business's reputation.


This fact poses a big challenge for businesses. Trying to manage customer services with old “paper-and-pen” forms is a slow, cumbersome and error-prone task:

- Sending and receiving forms from the customers sent by fax or “snail mail”;
- Helping customers understand the forms;
- Checking if the form was filled correctly and calling back customers to re-fill them;
- Feeding the information into the business’ CRM system;
- Answering calls from customers “checking in” to see if their form was received;
- And many more tasks…

This process causes needless customer frustration and uses precious manpower that could be used for more important tasks.

Easy Send helps you streamline the process of receiving and processing customer forms. With Easy Send, you will be able to:
- present your customer forms in a modern and simple interface – both on mobile and desktop;
- receive and process customer forms with great ease;
- automatically update information from the forms into your CRM;
- increase customer satisfaction