EdgeTier reduces costs and improves customer satisfaction at customer contact centres by assisting agents using artificial intelligence.
Location: Ireland, Dublin
Employees: 11-50
Total raised: $6.48M
Founded date: 2015
Investors 2
| Date | Name | Website |
| - | Episode 1 ... | episode1.c... |
| 22.07.2023 | Smedvig Ca... | smedvigcap... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 14.06.2023 | Series A | $6.48M | - |
Mentions in press and media 6
| Date | Title | Description |
| 14.06.2023 | Ireland-based EdgeTier raises EUR 6 million in recent financing | Dublin, Ireland-based company that helps customer contact centres improve customer experience using AI, EdgeTier raised EUR 6 million in Series A funding. The round took place on June 12, 2023. Smedvig Capital led the financing for the comp... |
| 13.06.2023 | EdgeTier Raises €6M in Series A Funding | EdgeTier, a Dublin, Ireland-based company that helps customer contact centers improve customer experience using AI, raised €6M in Series A funding. The round was led by Smedvig Capital, with participation from Episode 1 and Act Venture Capi... |
| 13.06.2023 | Ireland's EdgeTier toasts €6 million and announces the creation of almost 50 jobs in the next two years | Dublin-based customer experience solution, EdgeTier is using AI to improve customer experience in call centres. Its SaaS solution gives real-time insights on customer conversational data using natural language processing to monitor customer... |
| 13.06.2023 | Dublin-based EdgeTier raises €6 million to usher a new era of AI-powered customer experience | - |
| 26.04.2023 | Startup Showcase: EdgeTier – Revolutionizing Customer Service with Human-Centric Artificial Intelligence | EdgeTier is a Dublin-based startup that provides high-quality analytics products and services in the areas of customer service, customer simulation, and analytics services. EdgeTier’s mission is to revolutionize customer service with human-... |
| - | EdgeTier | “EdgeTier is a proactive insight engine for customer experience, bringing you analytics insights from customer service data when you need it.” |