At ESO, our experts in community safety and healthcare collaborate with technology experts to improve community health and safety through the power of data. We offer a challenging, collaborative, fast-paced and fun environment where people feel like family and thrive by making a difference for our customers. ESOers are passionate about using data to transform healthcare by making our communities safer, improving patient outcomes and saving lives. We come to work every day inspired to make a difference in the industry we serve.
Since its founding in 2004, the company has been a pioneer in electronic patient care records (ePCR) software for emergency medical services, fire departments and ambulance services. Today, ESO serves more than 13,000 fire departments, EMS agencies and hospitals throughout the U.S. The company's healthcare, safety and technology experts deliver the most reliable, innovative and easy-to-use software and data solutions on the market, including the industry-leading ESO Electronic Health Record (EHR); ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; record management system (RMS) for fire departments; and ambulance revenue recovery/billing software.
ESO is also playing a leading role in helping EMS provider organizations across the nation successfully transition to NEMSIS Version 3 and new state standards for electronic patient care reporting.
Our headquarters in Austin's Domain area is arguably one of the coolest spaces in town.
Since its founding in 2004, the company has been a pioneer in electronic patient care records (ePCR) software for emergency medical services, fire departments and ambulance services. Today, ESO serves more than 13,000 fire departments, EMS agencies and hospitals throughout the U.S. The company's healthcare, safety and technology experts deliver the most reliable, innovative and easy-to-use software and data solutions on the market, including the industry-leading ESO Electronic Health Record (EHR); ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; record management system (RMS) for fire departments; and ambulance revenue recovery/billing software.
ESO is also playing a leading role in helping EMS provider organizations across the nation successfully transition to NEMSIS Version 3 and new state standards for electronic patient care reporting.
Our headquarters in Austin's Domain area is arguably one of the coolest spaces in town.
Location: United States, Texas, Dallas
Employees: 501-1000
Phone: +1 866-766-9471
Founded date: 2004
Investors 4
| Date | Name | Website |
| - | Polaris Gr... | polarisgro... |
| - | Accel-KKR | accel-kkr.... |
| 14.05.2021 | Vista Equi... | vistaequit... |
| - | Elsewhere ... | elsewhere.... |
Mentions in press and media 23
| Date | Title | Description |
| 26.09.2025 | CommonSpirt Launches EMS-Hospital Data Exchange in Utah | What You Should Know: – CommonSpirit Health and ESO, a data services and software provider for EMS, fire departments, hospitals, and government agencies, have partnered to improve patient outcomes and empower continuous learning for provide... |
| 03.04.2025 | Hinckley Medical and ESO Solutions Announce Integration of OneDose Protocol Platform with ESO ePCR System | Hinckley Medical’s OneDose® EMS protocol platform now integrates with the ESO EHR solution, allowing critical NEMSIS data to be automatically synced, eliminating redundant data entry, and ensuring precise documentation. Hinckley Medical Log... |
| 20.03.2025 | ESO Pioneers Connected EMS Platform to Drive Efficiencies for Resource-Constrained Agencies | Updated mobile capabilities, longitudinal record and dispatch integrations provide EMS agencies with powerful tools, including auto-generated narratives AUSTIN, Texas, March 20, 2025 (GLOBE NEWSWIRE) -- ESO, a leading data services and soft... |
| 11.04.2024 | ESO Solutions and IamResponding Team Up to Enhance Data-Based Situational Awareness and Incident Reporting Capabilities for First Responders | Two Proven Leaders in Emergency Response Leverage Decades of Industry Experience to Deliver Best-in-Class, Cutting-Edge Technology NEW YORK, April 11, 2024 /PRNewswire/ -- IamResponding today announced a strategic partnership with ESO, a le... |
| 11.04.2023 | ESO Announces Next Generation Asset Management, Inventory and Checklists for Fire and EMS Departments of All Sizes | Software platform is modern and easy to use with built-in integrations to ESO’s broad product ecosystem ESO, the leading data and software company serving emergency medical services (EMS), fire departments and hospitals announced ESO Logist... |
| 31.01.2023 | Dialpad Is Betting That TrueCaaS Is The Future Of Customer Service. They Might Be Right. | Over the last few years, despite the investment in self-service tools and technology to help drive proactive, predictive and pre-emptive service, live, and asynchronous, customer support channels have remained solidly important, especially ... |
| 28.04.2021 | ESO Partners with Philips, Integrates Philips Tempus Pro with ESO EHR to Capture Essential On-Scene Clinical Data | "Our partnership with a strong leader like Philips will help accelerate the capture and distribution of critical data during time-sensitive emergencies to ensure EMS providers are making the most informed decisions possible." AUST... |
| 31.03.2021 | ESO Releases 2021 ESO Fire Service Index to Explore Key Trends and Measures Affecting Fire Departments Across the Country | "The Index provides valuable insight into what departments are facing and how they are responding." AUSTIN, Texas (PRWEB) March 31, 2021 ESO, the leading data and software company serving emergency medical services (EMS), fire dep... |
| 11.03.2021 | ESO to Provide Software and Services to Virginia EMS Agencies, Fire Departments and Hospitals | "We’re excited to partner with the Virginia EMS system over the coming months and years to create a modern, dynamic and evolving platform that will drive improvements in health and public safety from the time of a 911 call to the time ... |
| 08.03.2021 | ESO Launches 2021 ESO EMS Index to Track Nationwide Emergency Medical Services Performance Across Key Metrics | In many ways, 2020 was a unique year due to COVID-19 and mainstream conversations around the use of ketamine. AUSTIN, Texas (PRWEB) March 08, 2021 ESO, the leading data and software company serving emergency medical services (EMS), fire dep... |
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