| Date | Title | Description |
| 21.08.2026 | Gwyneth Paltrow is going full meme over that ‘private, off-the-record al-fresco dinner’ | Gwyneth Paltrow has a response for critics of her dinner party for Sam Altman: more invitations.
The Goop founder posted a series of spoof invitations to Instagram on Thursday, just days after Puck reported she was planning a "private,... |
| 19.08.2026 | Gwyneth Paltrow is fully in her AI era | Gwyneth Paltrow, who is synonymous with wellness, at-home coffee enemas, and jade yoni eggs, is making a name for herself in another, very different world: AI.
She is investing in AI startups, lending her voice to an AI product, and making ... |
| 17.07.2026 | Agents think in milliseconds, legacy infrastructure doesn't. LinkedIn, Walmart and Zendesk shared how they closed the gap at VB Transform 2026 | Legacy infrastructure, not the models themselves, is what's actually slowing AI agents down. That was the shared conclusion of three infrastructure leaders — from LinkedIn, Walmart, and Zendesk — at VB Transform 2026.
The panel brought toge... |
| 02.06.2026 | Blue Cloud Ventures Announces Final Close of Blue Cloud Ventures V | Blue Cloud Ventures (BCV), a venture growth firm focused on investing in enterprise software companies, announced the final close of its fifth fund, Blue Cloud Ventures V (BCV V). This milestone reinforces the firm’s continued mission to ba... |
| 12.03.2026 | Zendesk to buy Forethought in agentic AI expansion drive | - |
| 11.03.2026 | Zendesk announces deal to acquire customer support AI startup Forethought
Send us a News Tip
EXTRACT THE SIGNAL FROM THE NOISE
Cookies | Customer service and sales software provider Zendesk Inc. today announced that it plans to acquire artificial intelligence software for customer support teams startup Forethought Technologies Inc. for an undisclosed price.
Founded in 2017, ... |
| 11.08.2025 | Forethought Now in the New AWS Marketplace AI Agents and Tools Category | Forethought, the leader in agentic AI for customer experience, today announced the availability of its AI-native platform for enterprise customer support in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS ... |
| 07.08.2025 | Forethought Is Now Available in the New AWS Marketplace AI Agents and Tools Category | Forethought, the leader in agentic AI for customer experience, announced the availability of its AI-native platform for enterprise customer support in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS Market... |
| 05.06.2025 | Why We Bet on Forethought to Redefine Customer Service with Agentic AI | - |
| 23.05.2025 | Forethought: $25 Million Series D Raised To Advance Agentic AI For Customer Experiences | Forethought, a leader in agentic AI for customer experience, announced it had introduced the industry’s first multi-agent and omnichannel AI for customer experience. For driving the growth of its agentic CX system, the company secured a $25... |
| 15.05.2025 | The Dawn of Omnichannel AI: Forethought's Game-Changer for Customer Experience | In the bustling world of customer service, a new player has emerged, ready to change the game. Forethought has unveiled the first multi-agent, omnichannel AI designed specifically for customer experience (CX). This innovation is not just a ... |
| 14.05.2025 | Forethought Pioneers First Multi-Agent, Omnichannel AI for CX | Forethought, the leader in agentic AI for customer experience, today introduced the industry’s first multi-agent, omnichannel AI for customer experience. With Forethought, enterprises can deploy AI agents on every channel, including chat, e... |
| 14.05.2025 | Forethought Pioneers Multi-Agent, Omnichannel AI for CX— Raises Series D | Forethought, the leader in agentic AI for customer experience, today introduced the industry’s first multi-agent, omnichannel AI for customer experience. With Forethought, enterprises can deploy AI agents on every channel, including chat, e... |
| 14.05.2025 | Forethought Raises $25M in Series D Funding | Forethought, a San Francisco, CA-based company which specializes in agentic AI for customer experience, raised $25M in Series D funding.
The round, which brought the total amount to $115M, was led by Blue Cloud Ventures with participation f... |
| 13.05.2025 | Forethought Pioneers First Multi-Agent, Omnichannel AI for Customer Experience | - |
| 26.03.2025 | Forethought Announced the Launch of Voice | Forethought, the leader in agentic AI for customer support, announced the launch of Forethought Voice to its multi-agent, multi-channel AI for CX platform.
“Agentic AI can now offer seamless customer service on any channel, without the need... |
| 01.11.2024 | Nearly half find AI helpful for customer service: study | Nearly half of consumers report finding AI chatbots helpful for customer service, according to a study by Forethought.
The study revealed that 48% of consumers believe AI chatbots have improved the helpfulness of customer service experience... |
| 30.10.2024 | The Shifting Sands of AI Partnerships: Microsoft and OpenAI's Troubled Alliance | In the fast-paced world of technology, partnerships can feel like a marriage. They start with excitement and promise, but as time goes on, cracks can appear. The relationship between Microsoft and OpenAI, once hailed as the "best broma... |
| 29.10.2024 | ИИ-стартап Sierra под руководством председателя OpenAI получил оценку в $4,5 млрд | Раунд финансирования Sierra состоялся менее чем через год после публичного запуска стартапа в области искусственного интеллекта Брета Тейлора, одного из самых популярных предпринимателей в Кремниевой долине.
Ранее компания привлекла $110 мл... |
| 13.08.2024 | Forethought’s YoY growth fueled by rising demand for AI customer support | Forethought, the most advanced human-centered generative AI for customer support, today announced it has seen its net new ARR per quarter grow 400% YoY. Driven by the explosion of generative AI and the need for a complete AI solution for CX... |
| 22.09.2023 | Forethought Introduces Autoflows, Ushers in AI-First Customer Support | Forethought, the leading generative AI for customer support, announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows, Forethought is ushering in an efficient, goal-oriented, AI-first future.
AiThority Intervi... |
| 21.09.2023 | New Forethought tool lets you build workflows with natural language | For years, Forethought and other vendors have been selling chatbots to help answer common customer service questions without a human agent. With the growing popularity of generative AI, the company sees even more potential to expand that ca... |
| 18.08.2023 | Forethought: AI Customer Support Platform for a Better Experience | ✅ Advantages:
Automate and optimize the customer service process.
Quickly identify and prioritize high-priority tickets.❌ Disadvantages:
It requires a learning curve to take full advantage of all its features.
Reliance on artificial intelli... |
| 12.08.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 12th August 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 11.08.2023 | Forethought Announces New Open Source Developer Platform, AutoChain | Platform Makes it Easier for Developers to Fully Customize Generative LLM Agents
Forethought, the leading generative AI for customer support automation, announced the release of AutoChain, a framework developed to experiment and build light... |
| 18.07.2023 | Forethought Advances Email-Based Customer Support with New Product Enhancements | The Solve Email product allows support teams to customize automated email responses with control over brand tone, segmentation, and templates.
Our customers can now automate email support with customizable responses and actions.”
— EJ Liao,... |
| 10.07.2023 | Forethought SupportGPT: Artificial intelligence platform for customer service | Forethought SupportGPT is considered the best platform for customer due to its numerous advantages and benefits. This artificial intelligence platform, developed by Forethought, has revolutionized the way companies interact with their custo... |
| 25.05.2023 | Generative AI Leader Forethought Enhances Suite With Agent Response Generation | Agent Response Generation, a new product enhancement in Forethought’s Assist product, brings the full power of generative AI to the support agent experience.
By leveraging various data sources, including past tickets and current ticket cont... |
| 10.03.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 10th March 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 09.03.2023 | Generative AI Leader Forethought Announces SupportGPT Powered by OpenAI Technology | Forethought, the leading generative AI for customer support automation, announced the launch of SupportGPT, the world’s first generative AI platform for customer support. With the help of OpenAI’s technology, Forethought brings groundbreaki... |
| 08.03.2023 | Forethought sees better customer support via OpenAI-powered SupportGPT | San Francisco-based customer service AI and support company Forethought has launched SupportGPT, a generative AI platform that automates workflows, allowing customer service teams to focus on more value-adding tasks.
The move is part of a g... |
| 08.03.2023 | Forethought aims to build more accurate chatbots with constrained generative AI models | Forethought has been building chatbots since 2017 with increasing levels of sophistication, intelligence and automation. Today, the startup announced the next phase in their development. It’s bringing generative AI to the platform with a be... |
| 15.07.2022 | TechCrunch+ roundup: Save your equity, LatAm crypto survey, where the runway ends | Money doesn’t need to be protected from sudden vibrations or direct sunlight, so the term “dry powder” strikes me as a poor metaphor for the mounds of cash investors were dropping on startups just a few months ago.
“What’s crazy to me is th... |
| 14.07.2022 | Pitch Deck Teardown: Forethought’s $65M Series C deck | Forethought has been on our radar for a long time — the company won our 2018 Startup Battlefield at TechCrunch Disrupt, and just a few weeks ago, CEO Deon Nicholas joined Vanessa Larco from NEA on TechCrunch Live to talk about pitching and ... |
| 13.07.2022 | Introducing...the Customer Success Chapter
The line-up: | Workshop 1: Critical Stages of the Customer Experience – Kirsty Traill
Agenda: Practical guidance on the 1) Alignment and Launch 2) Adoption and Usage 3) Success and Value Realisation and 4) Expansion and Advocacy stages.
Bio: Kirsty has ... |
| 13.06.2022 | Chatbots -- are they more artificial than intelligent? [Q&A] | When you contact a large organization it's increasingly likely that, in the first instance at least, you'll find yourself dealing with a chatbot rather than a real person.
Most of these are based on some form of AI, but are they really all ... |
| 15.12.2021 | Forethought Raises $65 Million Series C to Accelerate Digital Transformation in Customer Service | Forethought, the Human-Centered AI Platform, today announced a $65 million Series C funding round that will fuel the company’s growth and accelerate the digital transformation in customer service with human-centered AI.
This press release f... |
| 15.12.2021 | Forethought nabs $65M Series C to improve customer service with AI | In 2018, Forethought, a startup looking to put AI to work across customer service, won the TechCrunch Disrupt Battlefield and soon after landed a $9 million Series A. Well, three years later that company just landed a $65 million Series C, ... |
| 15.12.2021 | Forethought Raises $65M in Series C Funding | Forethought, a San Francisco, CA-based Human-Centered AI Platform, raised $65m in Series C funding.
The round was led by Steadfast Capital Ventures which was joined by previous investors NEA, Ashton Kutcher and Guy Oseary’s Sound Ventures, ... |
| 15.12.2021 | The top policy battles for 2022, explained | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox.
I know it’s only a Wednesday, but I’ve been quite reflective the past 24 hours as I prepare for T... |
| 15.12.2021 | Forethought Raises $65M Series C |
SAN FRANCISCO, CA, Forethought, an AI Platform, has announced a $65 million Series C funding round.
>> Click here for more funding data on Forethought
>> To export Forethought funding data to PDF and Excel, click here
For... |
| 04.03.2021 | How Cognitive Virtual Agents Can Revolutionize The Customer Support Industry | Maxence Bouygues is an expert in Cognitive Systems, responsible for the product development of cognitive agents at Forethought. |
| 21.12.2020 | Tech.co’s Predictions for the Future of Tech in 2021 | Science fiction novels and films have long predicted 2021 – some, better than others. We have to admit that Alfonso Cuarón's 2006 adaptation of P.D. James' novel Children of Men got a lot more right than the one other masterpiece set in 202... |
| 02.11.2020 | Forethought Raises $17M in Series B Funding | Forethought, a San Francisco, CA-based AI and Machine Learning platform for the enterprise, raised $17m in Series B funding.
Backers included Ashton Kutcher and Guy Oseary’s Sound Ventures, Neo, Geodesic Capital, Operator Collective and ang... |
| 29.10.2020 | AI For The Enterprise Innovator, Forethought, Raises $17 Million Series B Featuring Tech & Entertainment A-Listers | Initial Customer Support AI, Agatha, Sees Explosive Growth and Rapidly Expands Mission to Make Every Worker in the Enterprise a ‘Genius’
Forethought, the AI and Machine Learning platform for the enterprise, announced it has raised a $17 mil... |
| 28.10.2020 | This AI startup just raised $17 million from celebrity investors like Ashton Kutcher, P Diddy to take on customer service with artificial intelligence | We’ve all heard of chatbots, once promised to provide human-like customer service at much faster speeds. They later lost much of their hypes after customers found out that they could not completely replace human agents. However, one San Fra... |
| 05.09.2019 | Battlefield winner Forethought adds tool to automate support ticket routing | Last year at this time, Forethought won the TechCrunch Disrupt Battlefield competition. A $9 million Series A investment followed last December. Today at TechCrunch Sessions: Enterprise in San Francisco, the company introduced the latest ad... |
| 07.12.2018 | Forethought Secures $9M in Series A Funding | Forethought, a San Francisco, CA-based AI company for knowledge professionals, secured $9m in Series A funding.
The round was led by New Enterprise Associates with participation from K9 Ventures and Village Global and a group of notable ang... |
| 06.12.2018 | Forethought Announces $9M Series A Financing |
SAN FRANCISCO, CA, Forethought, the AI company for knowledge professionals, today announced that it has raised $9M in Series A funding.
>> Click here for more funding data on Forethought
>> To export Forethought funding data... |
| 06.12.2018 | NEA Leads $9M Series A for Forethought | Forethought, the AI company for knowledge professionals, today announced that it has raised $9M in Series A funding led by global venture capital firm NEA, with participation from K9 Ventures, Village Global, and a group of notable angel in... |
| 06.12.2018 | Term Sheet — Thursday, Dec 6, 2018 | Huawei
Good day. Lucinda here taking over for Polina, who returns Friday.
Paid Content What you need to know about growing cyberattacks From ExtraHop
But news emerged Wednesday that could throw a major wrench in such talks: the arrest of Me... |
| 05.12.2018 | Daily funding roundup - December 5th, 2018 | Enzyme raised $1.7M; ROAM raised $2.1M; Forethought raised $9M; Alto Pharmacy raised $50M
Enzyme: Enzyme is an intelligent recruiting platform that matches the best freelance doctors with innovative healthcare companies. We make it easier f... |
| 04.12.2018 | Forethought scores $9M Series A in wake of Battlefield win | It’s been a whirlwind few months for Forethought, a startup with a new way of looking at enterprise search that relies on artificial intelligence. In September, the company took home the TechCrunch Disrupt Battlefield trophy in San Francisc... |
| 04.12.2018 | Forethought Raises $9M Series A To Let AI Augment Customer Service | 803 Shares Email Facebook Twitter LinkedIn
Back in September, a crew of startups hopped on stage at TC Disrupt to convince investors that they are the next big disruptive technology. The team behind Forethought managed to win the competitio... |
| 24.09.2018 | Harnessing AI to foster knowledge societies: The case of access to information and knowledge | Share this article:
Broadly speaking, technology, and in particular the internet has greatly improved how we access information as well even out the information asymmetry on a global scale.
As much as there is still much to be done in bridg... |
| 08.09.2018 | What you didn’t know about TechCrunch Disrupt Winner Forethought AI |
Yesterday, K9 Ventures portfolio company, Forethought AI, was declared the winner of the TechCrunch Disrupt San Francisco 2018 Startup Battlefield competition.
SAN FRANCISCO, CA – SEPTEMBER 07: (L-R) TechCrunch Editor in Chief Matthew ... |
| 07.09.2018 | And the winner of Startup Battlefield at Disrupt SF 2018 is… Forethought | At the very beginning, there were 21 startups. After three days of incredibly fierce competition, we now have a winner.
Startups participating in the Startup Battlefield have all been hand-picked to participate in our highly competitive sta... |
| 06.09.2018 | Meet the five Startup Battlefield finalists at Disrupt SF 2018 | Over the past two days, 21 companies have taken the stage at the Disrupt SF Startup Battlefield. We’ve now taken the feedback from all our expert judges and chosen five teams to compete in the finals.
These teams will all take the stage aga... |
| 05.09.2018 | Announcing Startup Battlefield at Disrupt SF 2018 | Every year, TechCrunch chooses an elite cohort of startups to compete in Startup Battlefield — TechCrunch’s premier global startup launch competition. This year’s selection was the most competitive in Startup Battlefield history and we’re e... |
| 05.09.2018 | Forethought looks to reshape enterprise search with AI | Forethought, a 2018 TechCrunch Disrupt Battlefield participant, has a modern vision for enterprise search that uses AI to surface the content that matters most in the context of work. Its first use case involves customer service, but it has... |
| - | Forethought | “Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.” |
| - | SupportGPT: Transforming Customer Service with AI | Home » Artificial Intelligence » Virtual Assistant » SupportGPT: Transforming Customer Service with AI
upportGPT™, the first generative AI platform for customer support, is leading this revolution.
Table of Contents
SupportGPT™: Innovating ... |
