Our AI agent resolves complex customer service queries end-to-end. Delivering quality, efficiency and compliance at every step.
Location: United Kingdom
Total raised: $26M
Funding Rounds 2
| Date | Series | Amount | Investors |
| 01.06.2026 | Series A | $13M | CommerzVen... |
| 08.07.2025 | Series A | $13M | Redpoint V... |
Mentions in press and media 10
| Date | Title | Description |
| 12.07.2026 | Gradient Labs Fuels US Expansion with Fresh $13M Investment | Gradient Labs secured a $13M Series A extension, doubling its round to $26M. The London-based AI startup automates critical financial customer operations, from lending to KYC, via advanced AI agents. Founded by ex-Monzo executives, the firm... |
| 10.07.2026 | Gradient Labs raises fresh $13M | 1 June 2026 – An AI startup that has developed AI agents to help financial businesses eliminate repetitive tasks across customer operations has raised a fresh $13m in funding, doubling its Series A raise to $26m, it said today. Founded by e... |
| 04.06.2026 | Gradient Labs Secures New Funding to Enhance AI Agents for Financial Services | Gradient Labs has recently expanded its Series A funding round to a total of $26 million. The capital injection, led by Octopus Ventures and CommerzVentures with continued support from Redpoint Ventures and Exceptional Capital, aims to acce... |
| 01.06.2026 | Gradient Labs raises fresh $13M | An AI startup that has developed AI agents to help financial businesses eliminate repetitive tasks across customer operations has raised a fresh $13m in funding, doubling its Series A raise to $26m, it said today. Founded by executives from... |
| 11.07.2025 | AI Automation Takes Aim at Regulated Industries: Gradient Labs Secures $13M | Gradient Labs, an AI startup founded by Monzo alumni, secured $13 million in Series A funding. This British firm redefines customer service for regulated industries. Its advanced AI agent, Otto, adeptly handles complex inquiries, automates ... |
| 08.07.2025 | Monzo alumni's Gradient Labs raises $13M to reinvent agentic AI for regulated industries | AI agentic startup Gradient Labs has raised $13 million in Series A funding. Founded in 2023, Gradient Labs was co-founded by Dimitri Masin, Neal Lathia, and Danai Antoniou — early employees of UK challenger bank Monzo. Gradient Labs assist... |
| 08.07.2025 | London-based Gradient Labs raises over €11 million for its AI customer service agent | Gradient Labs, a British AI startup focused on customer service in regulated industries, today announced a Series A round of over €11 million to expand its technology, marketing, sales, onboarding, and customer success teams and increase it... |
| - | Gradient Labs | “An autonomous customer operations agent that simulates human agents, only faster and better.” |
| - | Gradient Labs | “Our AI agent resolves complex financial queries end-to-end, guaranteeing quality, efficiency and compliance at every step.” |
| - | Gradient Labs | “Our AI agent resolves complex customer service queries end-to-end. Delivering quality, efficiency and compliance at every step.” |