| Date | Title | Description |
| 24.06.2024 | Helpfeel Co., Ltd. Helpfeel uses generative AI technology to enhance natural text search and launches a new era AI search algorithm “Intent Prediction Search 2” that realizes FAQ searches that do not ... | - |
| 24.06.2024 | Helpfeel Co., Ltd. Helpfeel uses generative AI technology to enhance natural text search and launches a new era AI search algorithm “Intent Prediction Search 2” that realizes FAQ searches that do not ... | [Helpfeel Co., Ltd.]
Helpfeel leverages generative AI technology to enhance natural text search and launches new-age AI search algorithm “Intent Prediction Search 2,” which realizes FAQ searches that do not produce false information.
*View ... |
| 31.05.2024 | Helpfeel Co., Ltd. Question resolution on EC sites, large discrepancy between evaluations of businesses and users Awareness survey regarding inquiry methods on EC sites | - |
| 31.05.2024 | Helpfeel Co., Ltd. Question resolution on EC sites, large discrepancy between evaluations of businesses and users Awareness survey regarding inquiry methods on EC sites | [Helpfeel Co., Ltd.] Question resolution on EC sites, large
discrepancy between evaluations of businesses and users [Awareness survey regarding inquiry methods on EC sites]
*View in browser* *Helpfeel Co., Ltd.*
Press release: May 31, 2024
... |
| 23.05.2024 | Helpfeel Co., Ltd. Helpfeel will explain customer support DX using search x AI in a seminar at “Call Center/CRM Demo & Conference 2024 in Osaka” | [Helpfeel Co., Ltd.] Helpfeel will hold “Call Center/CRM Demo & Conference 2024 in
Explained customer support DX using search x AI at a seminar at “Osaka”
*View in browser* *Helpfeel Co., Ltd.*
Press release: May 23, 2024
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Helpfeel “C... |
| 23.05.2024 | Helpfeel Co., Ltd. Helpfeel will explain customer support DX using search x AI in a seminar at “Call Center/CRM Demo & Conference 2024 in Osaka” | - |
| 10.05.2024 | Helpfeel Co., Ltd. Introduced the search system “Helpfeel” to the FAQ of “Hana Cupid”, aiming for “wave response” that does not rely only on increasing the number of operators | [Helpfeel Co., Ltd.] Introduced the search system “Helpfeel” to the FAQ of “Hana Cupid”, aiming for “wave response” that does not rely only on increasing the number of operators
*View in browser* *Helpfeel Co., Ltd.*
Press release: May 10, ... |
| 10.05.2024 | Helpfeel Co., Ltd. Introduced the search system “Helpfeel” to the FAQ of “Hana Cupid”, aiming for “wave response” that does not rely only on increasing the number of operators | - |
| 07.05.2024 | Helpfeel Co., Ltd. Helpfeel, which improves the searchability of internal FAQs and manuals, will be exhibited at “13th Work Style Reform EXPO Spring” during General Affairs, Human Resources, and Accou... | - |
| 07.05.2024 | Helpfeel Co., Ltd. Helpfeel, which improves the searchability of internal FAQs and manuals, will be exhibited at “13th Work Style Reform EXPO Spring” during General Affairs, Human Resources, and Accou... | [Helpfeel Co., Ltd.] Helpfeel, which improves the searchability of in-house FAQs and manuals, will be participating in the “13th Work Style Reform EXPO” during General Affairs, Human Resources, and Accounting Week.
Exhibited at “Spring”
*Vi... |
| 25.04.2024 | Helpfeel Co., Ltd. Gyazo, a screenshot sharing tool with the world’s top market share, has over 21 million users worldwide! | [Helpfeel Co., Ltd.] Gyazo, a screenshot sharing tool with the world’s top market share, has over 21 million users worldwide!
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 25, 2024
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Gyazo, the screenshot sharing tool with th... |
| 25.04.2024 | Helpfeel Co., Ltd. Gyazo, a screenshot sharing tool with the world’s top market share, has over 21 million users worldwide! | - |
| 22.04.2024 | Helpfeel Co., Ltd. Improved searchability of internal FAQ! Amusement facility “GiGO” introduces FAQ search system “Helpfeel” | - |
| 22.04.2024 | Helpfeel Co., Ltd. Improved searchability of internal FAQ! Amusement facility “GiGO” introduces FAQ search system “Helpfeel” | [Helpfeel Co., Ltd.] Improved searchability of internal FAQ! Amusement facility “GiGO” introduces FAQ search system “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 22, 2024
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Improved searchability of internal FAQ! A... |
| 19.04.2024 | Helpfeel Co., Ltd. FAQ search system “Helpfeel” exhibited at “33rd Japan IT Week Spring” Cloud Bus iness Reform EXPO/Next Generation EC & Store EXPO | - |
| 19.04.2024 | Helpfeel Co., Ltd. FAQ search system “Helpfeel” exhibited at “33rd Japan IT Week Spring” Cloud Bus iness Reform EXPO/Next Generation EC & Store EXPO | [Helpfeel Co., Ltd.] FAQ search system “Helpfeel”, “33rd Japan IT Exhibited at Cloud Business Reform EXPO/Next Generation EC & Store EXPO of Week [Spring]
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 19, 2024
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FAQ searc... |
| 16.04.2024 | Helpfeel Co., Ltd. “Hokuriku Bank” has introduced the search system “Helpfeel”, which is the fourth en vironment, to the FAQ for individuals and has begun operation. | - |
| 12.04.2024 | Helpfeel Co., Ltd. “Helpfeel”, a search system that visualizes customer needs based on FAQs and creates pu rchasing paths, will be exhibited at “7th Marketing Week -Spring 2024-” | [Helpfeel Co., Ltd.] “Helpfeel”, a search system that visualizes customer needs starting from FAQ and creates purchasing paths, “7th Marketing
Exhibited at “Spring Week -Spring 2024-”
*View in browser* *Helpfeel Co., Ltd.*
Press release: Ap... |
| 12.04.2024 | Helpfeel Co., Ltd. Reduce customer support load for apparel EC! FAQ search system “Helpfeel” introduced at Japan’s largest fashion exhibition “FaW TOKYO” | - |
| 12.04.2024 | Helpfeel Co., Ltd. Reduce customer support load for apparel EC! FAQ search system “Helpfeel” introduced at Japan’s largest fashion exhibition “FaW TOKYO” | [Helpfeel Co., Ltd.] Reduce customer support load for apparel EC! The FAQ search system “Helpfeel” was launched at Japan’s largest fashion exhibition “FaW”.
Introduced in “TOKYO”
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 1... |
| 12.04.2024 | Helpfeel Co., Ltd. With the FAQ search system “Helpfeel”, SBI Ikiiki Shoken reduces web inquiries by up to 30%! | [Helpfeel Co., Ltd.] With the FAQ search system “Helpfeel”, SBI Ikiiki Shoken reduces web inquiries by up to 30%!
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 12, 2024
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With the FAQ search system “Helpfeel”, SBI Ikiiki Shot... |
| 12.04.2024 | Helpfeel Co., Ltd. “Helpfeel”, a search system that visualizes customer needs based on FAQs and creates pu rchasing paths, will be exhibited at “7th Marketing Week -Spring 2024-” | - |
| 12.04.2024 | Helpfeel Co., Ltd. With the FAQ search system “Helpfeel”, SBI Ikiiki Shoken reduces web inquiries by up to 30%! | - |
| 11.04.2024 | Helpfeel Co., Ltd. Hokkaido Bank introduces search system “Helpfeel” to FAQ for individuals and corporatio ns | [Helpfeel Co., Ltd.] Hokkaido Bank introduces search system
“Helpfeel” to FAQ for individuals and corporations
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 11, 2024
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Hokkaido Bank introduces search system “Helpfeel” to FAQ ... |
| 11.04.2024 | Helpfeel Co., Ltd. Hokkaido Bank introduces search system “Helpfeel” to FAQ for individuals and corporatio ns | - |
| 09.04.2024 | Helpfeel Co., Ltd. Case studies released! This is what happened when we introduced generative AI in customer support: Helpfeel takes the stage at a free webinar jointly sponsored by 4 companies | [Helpfeel Co., Ltd.] Case studies released! This is what happened when we introduced generative AI in customer support: Helpfeel takes the stage at a free webinar jointly sponsored by 4 companies
*View in browser* *Helpfeel Co., Ltd.*
Press... |
| 09.04.2024 | Helpfeel Co., Ltd. Case studies released! This is what happened when we introduced generative AI in customer support: Helpfeel takes the stage at a free webinar jointly sponsored by 4 companies | - |
| 18.03.2024 | Helpfeel Co., Ltd. Human Science and Helpfeel hold a free seminar on the theme of “Generative AI x Manual” | - |
| 18.03.2024 | Helpfeel Co., Ltd. Human Science and Helpfeel hold a free seminar on the theme of “Generative AI x Manual” | [Helpfeel Co., Ltd.] Human Science and Helpfeel hold a free seminar on the theme of “Generative AI x Manual”
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 18, 2024
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Human Science and Helpfeel hold a free seminar on the theme... |
| 13.03.2024 | Helpfeel Co., Ltd. Search SaaS “Helpfeel” contributes to improving the productivity of tomorrow’s team! | [Helpfeel Co., Ltd.] Search SaaS “Helpfeel” contributes to improving the productivity of tomorrow’s team!
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 13, 2024
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Search SaaS “Helpfeel” contributes to improving the productivi... |
| 13.03.2024 | Helpfeel Co., Ltd. Search SaaS “Helpfeel” contributes to improving the productivity of tomorrow’s team! | - |
| 12.03.2024 | Helpfeel Co., Ltd. Nagoya City succeeded in suppressing 7,000 calls a day with administrative DX! Search SaaS “Helpfeel” contributes! | - |
| 12.03.2024 | Helpfeel Co., Ltd. Nagoya City succeeded in suppressing 7,000 calls a day with administrative DX! Search SaaS “Helpfeel” contributes! | [Helpfeel Co., Ltd.] Nagoya City succeeded in suppressing 7,000 calls a day with administrative DX! Search SaaS “Helpfeel” contributes!
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 12, 2024
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Nagoya City succeeded in suppres... |
| 08.03.2024 | Helpfeel Co., Ltd. Helpfeel supports the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor | - |
| 08.03.2024 | Helpfeel Co., Ltd. Helpfeel supports the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor | [Helpfeel Co., Ltd.] Helpfeel supports the 30th Annual Conference of the Language Processing Society (NLP2024) as a platinum sponsor
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 8, 2024
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Helpfeel sponsors the 30th Annual Co... |
| 07.03.2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “AI Expo Spring 2024” and introduce functions that utilize gen erative AI | - |
| 07.03.2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “Digital Banking Exhibition DBX2024” sponsored by Nikkin and introduce case studies of financial institutions working to improve customer experience.... | [Helpfeel Co., Ltd.] Helpfeel hosts “Digital Banking Exhibition” sponsored by Nikkin
DBX2024” seminar and introduced case studies of financial institutions working to improve customer experience
*View in browser* *Helpfeel Co., Ltd.*
Press ... |
| 07.03.2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “Digital Banking Exhibition DBX2024” sponsored by Nikkin and introduce case studies of financial institutions working to improve customer experience.... | - |
| 07.03.2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “AI Expo Spring 2024” and introduce functions that utilize gen erative AI | [Helpfeel Co., Ltd.] Helpfeel will exhibit at “AI Expo Spring 2024” and introduce functions that utilize generative AI
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 7, 2024
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Helpfeel will exhibit at “AI Expo Spring 2024” and... |
| 05.03.2024 | Helpfeel Co., Ltd. Parking reservation app “Akippa” with over 3.6 million members introduces search SaaS “Helpfeel” | [Helpfeel Co., Ltd.] Parking reservation app “Akippa” with over 3.6 million members introduces search SaaS “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: March 5, 2024
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Akippa, a parking reservation app with over 3.6 mil... |
| 05.03.2024 | Helpfeel Co., Ltd. Parking reservation app “Akippa” with over 3.6 million members introduces search SaaS “Helpfeel” | - |
| 29.02.2024 | Helpfeel Co., Ltd. Helpfeel representative director/CEO Rakusai will be on stage at “FIN/SUM2024” sponsored by Nihon Keizai Shimbun and the Financial Services Agency | - |
| 29.02.2024 | Helpfeel Co., Ltd. Helpfeel representative director/CEO Rakusai will be on stage at “FIN/SUM2024” sponsored by Nihon Keizai Shimbun and the Financial Services Agency | [Helpfeel Co., Ltd.] Helpfeel representative director/CEO Rakusai will be on stage at “FIN/SUM2024″ sponsored by Nihon Keizai Shimbun and the Financial Services Agency
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 29, 2024
... |
| 26.02.2024 | Helpfeel Co., Ltd. “Seiko Solutions”, which handles the system solutions field of the Seiko Group, introdu ces search SaaS “Helpfeel” | [Helpfeel Co., Ltd.] “Seiko Solutions”, which handles the system solutions field of the Seiko Group, introduces search SaaS “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 26, 2024
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“Seiko Solutions”, which handl... |
| 26.02.2024 | Helpfeel Co., Ltd. “Seiko Solutions”, which handles the system solutions field of the Seiko Group, introdu ces search SaaS “Helpfeel” | - |
| 21.02.2024 | Helpfeel Co., Ltd. Beads International reduces the number of inquiries to one-tenth by introducing Helpfeel | - |
| 21.02.2024 | Helpfeel Co., Ltd. Beads International reduces the number of inquiries to one-tenth by introducing Helpfeel | [Helpfeel Co., Ltd.] Beads International reduces the number of inquiries to one-tenth by introducing Helpfeel
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 21, 2024
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Beads International reduces number of inquiries to one-... |
| 20.02.2024 | Helpfeel Co., Ltd. Helpfeel, which dramatically improves the searchability of internal FAQs and manuals, will be exhibited at “Back Office DXPO Osaka ‘24” | [Helpfeel Co., Ltd.] Helpfeel, which dramatically improves the searchability of internal FAQs and manuals, will be exhibited at “Back Office DXPO Osaka ‘24”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 20, 2024
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Helpfeel... |
| 20.02.2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “Sales/Marketing/Advertising/Promotion/Store/EC DXPO Osaka ‘24 ” | - |
| 20.02.2024 | Helpfeel Co., Ltd. Helpfeel, which dramatically improves the searchability of internal FAQs and manuals, will be exhibited at “Back Office DXPO Osaka ‘24” | - |
| 20.02.2024 | Helpfeel Co., Ltd. Helpfeel will exhibit at “Sales/Marketing/Advertising/Promotion/Store/EC DXPO Osaka ‘24 ” | [Helpfeel Co., Ltd.] Helpfeel will exhibit at
“Sales/Marketing/Advertising/Promotion/Store/EC DXPO Osaka ‘24”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 20, 2024
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Helpfeel exhibits at “Sales/Marketing/Advertising/Promo... |
| 14.02.2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “E-Commerce Fair Tokyo 2024” and introduce examples of FAQ usage on EC sites | [Helpfeel Co., Ltd.] Helpfeel will give a seminar at “E-Commerce Fair Tokyo 2024” and introduce examples of FAQ usage on EC sites
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 14, 2024
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Helpfeel will give a seminar at “E-... |
| 14.02.2024 | Helpfeel Co., Ltd. Helpfeel, which realizes customer support DX, will exhibit at “DX General EXPO 2024 Spring Tokyo” | [Helpfeel Co., Ltd.] Helpfeel, which realizes customer support DX, will exhibit at “DX General EXPO 2024 Spring Tokyo”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 14, 2024
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Helpfeel, which realizes customer support DX, ... |
| 14.02.2024 | Helpfeel Co., Ltd. Helpfeel will give a seminar at “E-Commerce Fair Tokyo 2024” and introduce examples of FAQ usage on EC sites | - |
| 14.02.2024 | Helpfeel Co., Ltd. Helpfeel, which realizes customer support DX, will exhibit at “DX General EXPO 2024 Spring Tokyo” | - |
| 08.02.2024 | Helpfeel Co., Ltd. “Vitabrid Japan”, which sells a beauty series with cumulative sales of 15 million units through D2C, introduces search SaaS “Helpfeel” | [Helpfeel Co., Ltd.] “Vitabrid Japan”, which sells a beauty series with cumulative sales of 15 million units through D2C, introduces search SaaS “Helpfeel”
*View in browser* *Helpfeel Co., Ltd.*
Press release: February 8, 2024
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“Vitabrid ... |
| 08.02.2024 | Helpfeel Co., Ltd. “Vitabrid Japan”, which sells a beauty series with cumulative sales of 15 million units through D2C, introduces search SaaS “Helpfeel” | - |
| 26.01.2024 | Helpfeel Co., Ltd. “Helpfeel” AI expert engineer Teramoto will be on stage at “AI Chat/Voice Summit 2024 ”, an online AI event specializing in CS | - |
| 26.01.2024 | Helpfeel Co., Ltd. “Helpfeel” AI expert engineer Teramoto will be on stage at “AI Chat/Voice Summit 2024 ”, an online AI event specializing in CS | [Helpfeel Co., Ltd.] CS specialized online AI event “AI Chat/Voice Summit “Helpfeel” AI expert engineer Teramoto will be on stage at “2024”
*View in browser* *Helpfeel Co., Ltd.*
Press release: January 26, 2024
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“Helpfeel” AI expert engin... |
| 19.01.2024 | Helpfeel Co., Ltd. A closer look at LUSH’s business methods that do not reduce customer engagement! 2024/1/26@Online/Limited to first 100 people | - |
| 19.01.2024 | Helpfeel Co., Ltd. A closer look at LUSH’s business methods that do not reduce customer engagement! 2024/1/26@Online/Limited to first 100 people | [Helpfeel Co., Ltd.] A closer look at LUSH’s business methods that do not reduce customer engagement! [2024/1/26@Online/Limited to first 100 people]
*View in browser* *Helpfeel Co., Ltd.*
Press release: January 19, 2024
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A closer look at ... |
| 11.12.2023 | Helpfeel Co., Ltd. Helpfeel, a search SaaS company, raises a total of 2 billion yen in Series D, bringing the total amount raised to over 3.3 billion yen | 0 0 votes
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| 11.12.2023 | Helpfeel Co., Ltd. “Traders Securities” with assets under custody of over 98 billion yen introduces search SaaS “Helpfeel” | Helpfeel Co., Ltd.
“Traders Securities” with over 98 billion yen in assets under custody introduces search SaaS “Helpfeel”
Used as FAQ for 6 services operated by the company, including “Minna no FX”, “Minna no Systre”, and “LIGHT FX”
……
Hel... |
| 11.12.2023 | Helpfeel Co., Ltd. Helpfeel, a search SaaS company, raises a total of 2 billion yen in Series D, bringing the total amount raised to over 3.3 billion yen | Helpfeel Co., Ltd.
Helpfeel, a search SaaS company, raises a total of 2 billion yen in Series D, bringing the total amount raised to over 3.3 billion yen Aiming for top share in the generation AI x search SaaS field ……
Helpfeel Co., Ltd. (K... |
| 08.12.2023 | Helpfeel Co., Ltd. Helpfeel contributes to reducing the increase rate of calls during busy seasons by one-eighth through “SOMPO Himawari Life Insurance” promoting non-voice technology | Helpfeel Co., Ltd.
Helpfeel helps SOMPO Himawari Life Insurance, which promotes non-voice services, reduce call increase rate by one-eighth during busy season We positioned the enhancement of FAQ as the “honmaru” for non-voice support and i... |
| 08.12.2023 | Helpfeel Co., Ltd. Helpfeel contributes to reducing the increase rate of calls during busy seasons by one-eighth through “SOMPO Himawari Life Insurance” promoting non-voice technology | 0 0 votes
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| 17.11.2023 | 問い合わせ対応の国際化・デジタル化を加速。検索SaaS「Helpfeel」英語版のサービス提供を開始 | 株式会社Helpfeel（京都府京都市、代表取締役/CEO：洛西一周、以下 当社）は、Helpfeel 英語版のサービスの提供を2023年11月より開始いたします。
Helpfeelとは
Helpfeel（ヘルプフィール：https://helpfeel.com/）とは、ユーザーが持つ疑問・課題を高速で解決できるFAQ検索システムです。ユーザーからの問い合わせへの回答が書かれたFAQに、Helpfeelを導入することで、ユーザーの自己解決を促進できます。またこれにより、カ... |
| 26.10.2023 | ついにグループバトル後半戦！『PRODUCE 101 JAPAN THE GIRLS』スクリーンショットに続き今週からLeminoで追っかけ再生が可能に！ | 株式会社NTTドコモ(以下、ドコモ)は、映像配信サービス「Lemino®」において、国民プロデューサー（視聴者）が勝ち残るメンバーを決める、JO1、INIを誕生させた日本最大級のサバイバルオーディション番組『PRODUCE 101 JAPAN THE GIRLS』を独占無料配信中です。この度、2023年10月26日（木）配信以降の『PRODUCE 101 JAPAN THE GIRLS』において、毎週木曜日21時からのライブ配信時に「最初から再生（追っかけ再生）※」をご利用い... |
| 25.10.2023 | 小田急トラベルが検索型FAQ『Helpfeel』を活用し、電話問い合わせの96％を削減！ | 株式会社Helpfeel（京都府京都市 代表取締役/CEO：洛西 一周）が提供している検索型FAQ「Helpfeel」が、株式会社小田急トラベル（以下、小田急トラベル）に導入され、電話問い合わせの96%削減に貢献しています。小田急トラベルは今後、旅行商品販売のDXを推進するとともに、FAQの内容をさらに充実させていく予定です。HelpfeelはFAQシステムの伴走支援を通じて、導入企業様の課題解決に努めます。
「Helpfeel」の導入背景 － 旅行商品をオンライン販売へシ... |
| 18.10.2023 | きらやか銀行が検索SaaS『Helpfeel』を導入。お客様の疑問や質問に対する回答を簡単に検索可能に | 株式会社Helpfeel（京都府京都市 代表取締役/CEO：洛西 一周 以下、Helpfeel）は、株式会社きらやか銀行（山形県山形市 代表取締役頭取：川越 浩司 以下、きらやか銀行）が、きらやか銀行のホームページに検索型FAQ「Helpfeel（ヘルプフィール）」（https://helpfeel.com/）を導入いただいたことをお知らせいたします。
デジタルを活用したサービス拡充を図るため、Helpfeelを活用
山形県を中心に、秋田県、宮城県、福島県、新潟県の主要都... |
| 18.10.2023 | AR教材×ロイロノート!? 達人の活用事例ページを公開 | 私たちLoiLoは、授業支援クラウド「ロイロノート・スクール」でのAR教材 活用事例ページを公開しました！9月23日（土）に開催されたオンラインイベント「AR×ロイロで新しい理科の授業を体験」のアーカイブ動画も公開中です。AR教材の作成方法や、ロイロノートでの活用法なども、詳しく紹介しています。最先端の技術を取り入れた、画期的な授業にご興味のある方は、ぜひご覧ください。
AR教材 × ロイロノート 活用事例ページ
https://helpfeel.com/loilo-he... |
| 16.10.2023 | 北陸銀行が法人向けインターネットバンキングサービスサイトにHelpfeelを導入 | 株式会社Helpfeel（京都府京都市 代表取締役/CEO：洛西一周 以下当社）は、株式会社北陸銀行（富山県富山市：代表取締役頭取・中澤 宏 以下、北陸銀行）の法人向けインターネットバンキングサービスに、検索ヒット率98%の検索型FAQ「Helpfeel（ヘルプフィール）」（ https://helpfeel.com/ ）を導入いただいたことをお知らせいたします。
北陸銀行は、中堅中小企業向けERPパッケージ、行内FAQに続き、法人インターネットバンキングサービスにもHel... |
| 13.10.2023 | Helpfeelが『Kaigi on Rails』にGoldスポンサーとして初協賛 | 株式会社Helpfeel（京都府京都市 代表取締役/CEO：洛西一周 以下、当社）は、2023年10月27日（金）～2023年10月28日（土）に、浅草橋ヒューリックホール&カンファレンスで開催される「Kaigi on Rails」にGoldスポンサーとして協賛することをお知らせします。
Kaigi on Railsのコアコンセプトは「初学者から上級者までが楽しめるWeb系の技術カンファレンス」です。Kaigi on Railsは技術カンファレンスへの参加の敷居を下... |
| 13.10.2023 | Helpfeelが『PyCon APAC 2023』にGoldスポンサーとして初協賛 | 株式会社Helpfeel（京都府京都市 代表取締役/CEO：洛西一周 以下、当社）は、2023年10月26日（木）～2023年10月29日（日）に、TOC有明Convention HallとHENNGE株式会社で開催される「PyCon APAC 2023」にGoldスポンサーとして協賛することをお知らせします。
PyCon APACは、プログラミング言語「Python」を中心とした年次カンファレンスです。カンファレンスはボランティアによる非営利で運営されています。Pytho... |
| 10.10.2023 | 北陸銀行が銀行内検索システム「Helpfeel Back Office」を導入。生成AIを活用し行内ナレッジの構築へ | 株式会社Helpfeel（京都府京都市 代表取締役/CEO：洛西一周 以下当社）は、株式会社北陸銀行（富山県富山市：代表取締役頭取・中澤 宏 以下、北陸銀行）に、検索ヒット率98%の検索SaaS「Helpfeel Back Office」を導入いただいたことをお知らせいたします。また今回Azure OpenAIを活用したFAQ自動生成機能「Helpfeel Generative Writer」も試験的に活用いただき、生成AIによる銀行内のナレッジ構築を支援してまいります。
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| 07.04.2021 | Nota raises $5M to boost growth of B2B SaaS Helpfeel for self-service support | Shinji Asada of One Capital, Isshu Rakusai of Nota, and Takuya Hosomura of Salesforce Ventures. (Left to Right) Helpfeel achieves a 98% FAQ search hit rate with its unique "Intent Prediction Search" technology. It reliably display... |
| - | Helpfeel | “Helpfeel is a self-solving AI system that answers internal and external questions.AI technology is used to solve customer inquiries from customers gathered in customer support and employee questions sent to the internal help desk in the fo... |
