Customer Service as a Service. Make ticket backlogs a thing of the past. Improve response times & free up in-house agents. Powered by US-based professionals.
Location: United States, California, San Francisco
Employees: 11-50
Phone: +1 877-394-1893
Total raised: $500K
Founded date: 2016
Investors 3
| Date | Name | Website |
| - | 43North | 43north.or... |
| - | Y Combinat... | ycombinato... |
| - | HearstLab | hearstlab.... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 09.10.2018 | Pre-Seed | $500K | 43North |
Mentions in press and media 8
| Date | Title | Description |
| 15.02.2024 | HiOperator unveils QAScout, setting new standards in customer support quality | San Francisco-based HiOperator startup which focuses on customer support technology, is tackling one of the industry’s most persistent challenges today with the launch of QAScout, an AI-powered tool designed to enhance the quality assurance... |
| 14.12.2023 | HiOperator introduces SMSBot, harnessing generative AI for enhanced customer support | Join leaders in San Francisco on January 10 for an exclusive night of networking, insights, and conversation. Request an invite here. HiOperator, an emerging leader in the customer service automation space, today unveiled its latest innovat... |
| 04.06.2023 | How to create generative AI confidence for enterprise success | Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizing AI investments for success. Learn More During her 2023 TED Talk, computer scientist Yejin Choi made a seemingly contradictory statement w... |
| 27.06.2022 | How Customer Service Teams Can Find A Balance Between Tech And People | Liz Tsai is the founder and CEO of HiOperator, a scalable customer-service-as-a-service solution. |
| 03.05.2022 | 14 Steps For Getting Started With Data-Driven Market Segmentation | Data-driven market segmentation is key for business owners to gain insight into consumer behavior. It allows business owners to understand their consumers and their needs on a deeper level, giving marketers important information they need t... |
| 09.06.2021 | HiOperator Accelerates Growth Through Dallas Expansion And Amplifies Customer Service Offerings | After quadrupling revenue in 2020, the customer service company opens a new office in Dallas, Texas with plans to hire over 100 people within its operational, sales, tech and executive teams HiOperator, a scalable customer service-as-a-serv... |
| 30.11.2016 | HiOperator (YC S16) Provides Customer Support as a Service | We sat down with Liz Tsai and Phil Salesses, founders of HiOperator, to talk about their product. YC : What are you making? HiOperator provides customer support as a service using US-based operators. You train us once, and you can use ou... |
| 25.08.2016 | Все стартапы последнего набора акселераторов Y Combinator, 500 Startups и ФРИИ Статьи редакции | Редакция vc.ru собрала в одном материале все стартапы из последних наборов стартап-акселераторов Y Combinator, 500 Startups и ФРИИ. Y Combinator Выпуск — 22-24 августа 2016 года. Airfordable — сервис для заказа авиабилетов в рассрочку. Airo... |