imimobile (part of Webex)
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imimobile (part of Webex)

https://imimobile.com/
Last activity: 28.03.2023
Active
Categories: CloudContentCRMDeliveryInfrastructureMessangerMobileProviderPublicTechnology
imimobile provides cloud communications software and services that manage business-critical customer interactions at scale.

We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences.

Our Customer Interaction Management (CIM) suite automates, orchestrates and monitors interactions with disparate back-end systems. This saves time and cuts costs for businesses, while seamlessly connecting to customers on the devices they choose. We deliver innovative, on-brand, business-critical customer interactions for blue-chip global enterprises and leading public-sector organizations including AA, Best Buy, BT, Capitec Bank, Centrica, EE, Hermes, IHG, Mercedes, Orange, O2, Vodafone and Walgreens.

imimobile has global offices across the UK, USA, Canada, India and South Africa and was acquired by Cisco in February 2021.
Followers
23.61K
Website visits
50.7K /mo.
Mentions
50
Location: United Kingdom, England, London
Employees: 1001-5000
Total raised: $13M
Founded date: 2000

Investors 2

Funding Rounds 1

DateSeriesAmountInvestors
13.11.2009-$13M-

Mentions in press and media 50

DateTitleDescription
28.03.2023Cisco is giving Webex a ChatGPT-like AI to enhance hybrid work, customer experienceImage: monticellllo/Adobe Stock Cisco is introducing a suite of generative artificial intelligence-driven features in its Webex video conferencing platform, from meeting summaries to visual enhancements. These features are aimed at both cus...
16.02.2022Uniphore’s $400M funding called largest ever in call center market Show your support for our mission by joining our Cube Club and Cube Event Community of experts. Join the community that includes Ama...Uniphore Technologies Inc. said today it has closed the largest funding round ever for a company in the call center business: a $400 million late-stage investment that values the company at $2.5 billion. The Series E round, which brings Uni...
11.02.2022Francisco Market: A Cisco Retail StoryToday, I would like to share a Cisco Retail story. The setting is Francisco Market, a fictitious marketplace that illustrates Cisco's use cases and solutions in retail. Francisco Market's customers, associates, and operations all provide gl...
27.04.2021imimobile partners with Tesco Bank to power its digital-first customer interactionsTesco Bank uses imiconnect to help credit card customers better manage their money LONDON, 27 April 2021 – Global cloud communications software and solutions provider, imimobile, part of Cisco, today announced that it is working with Tesco ...
15.12.2020imimobile enables ŠKODA AUTO to use the WhatsApp Business API for customer interactionsImplementing WhatsApp will improve customer experience for a variety of automotive services LONDON, 15th December 2020 – Global cloud communications software and services provider IMImobile PLC, today announced that ŠKODA AUTO India has int...
07.12.2020Cisco to buy IMImobile for about $730M in cashSAN JOSE, Calif. – Cisco and IMImobile PLC today announced that they have reached agreement on the terms of a recommended cash offer pursuant to which Cisco will pay 595 pence per share in exchange for each share of IMImobile, or an aggrega...
10.11.2020imimobile now supports Google’s Business MessagesBusiness Messages offers the ability for businesses to turn customer searches into conversations LONDON, 10th November 2020 – Global cloud communications software and solutions provider, IMImobile PLC, today announced it now offers Google’s...
13.10.2020IMImobile helps King’s College Hospital to advance its ‘digital by default’ strategy and support its recovery from the pandemicLONDON 13th October 2020 - Global cloud communications software and solutions provider IMImobile PLC, today announces that its healthcare division, Healthcare Communications, is assisting King’s College Hospital NHS Foundation Trust (KCHT) ...
01.10.2020IMImobile announces it has been included in the UK government G-Cloud initiativeUK public sector organizations achieve maximum value when procuring cloud services from select suppliers LONDON, 1st October 2020 – Global cloud communications software and solutions provider IMImobile PLC, today announced that it has been ...
15.09.2020IMImobile enables Oxford University to conduct COVID-19 research via mobileCOVID-19 mobile survey data collection facilitated through SMS LONDON, 15 September 2020 – Global cloud communications software and solutions provider IMImobile PLC, today announced it is supporting the University of Oxford to communicate t...
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