Intercom
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Intercom

https://intercom.com/
Last activity: 20.08.2026
Active
Categories: AdTechArtificial IntelligenceBusinessInternetManagementMessangerPersonalPlatformSalesService
Intercom is on a mission to make internet business personal. Our Customer Communications Platform helps businesses engage and support customers through personalized, messenger-based experiences – meaning happier customers and more efficient teams.
Website visits
5.4M /mo.
Mentions
269
Location: United States, Illinois, Chicago
Employees: 501-1000
Total raised: $175M
Valuation: $1.2B
Founded date: 2011

Investors 14

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Funding Rounds 2

DateSeriesAmountInvestors
27.03.2018Series D$125M-
07.04.2016-$50M-

Mentions in press and media 269

DateTitleDescription
20.08.2026GainTrace Launches AI Customer Success Platform as SaaS Retention Falls to 84%today opened general availability of its AI customer success platform for B2B SaaS revenue teams, built on a premise that separates it from the rest of the category: the software is designed to be run by a customer success manager, not by a...
17.08.2026What Happens To SaaS Revenue When AI Product Works So Well Customers Stop Buying Seats?A strange paradox is sweeping enterprise SaaS. The better an AI tool gets at doing actual work, the fewer user seats a client needs to buy. An automated support platform resolving 80% of customer tickets without human assistance makes for a...
06.08.2026Qwen 3.8-Max and Claude Opus 5 show why raw benchmark scores don't predict the billAlibaba released Qwen 3.8-Max this week and marketed the preview as second only to Claude Fable 5 (their launch-day table was more equivocal: the model leads on one of 12 coding-agent rows). But an independent harness came close to the oppo...
03.08.2026Сначала платежи, потом ТОО: как казахстанскому фаундеру не потерять месяцы на международном SaaSЯ хотел сделать все правильно: казахстанская команда, казахстанское юрлицо, понятная бухгалтерия, налоги в Казахстане, Astana Hub, нормальный путь без серых схем. На уровне регистрации все выглядит хорошо. ТОО можно открыть быстро, получить...
16.07.2026Meta Business Agent Billing Starts Aug 1: Free Test Window Ends in DaysBy Jerry Owens Published: Jul 16 2026, 8:39 PM EDT Share on Facebook Share on Twitter Share on LinkedIn Share on Reddit Share on Flipboard
12.07.2026AI Revolution: Rocketlane Lands Atlassian Investment for Professional Services FutureRocketlane received a strategic investment from Atlassian Ventures. This move highlights AI's transformative power in professional services. Rocketlane's agentic platform, Nitro, automates crucial implementation tasks like migrations and co...
09.07.2026New 2026 Benchmark Maps AI Customer Service Performance Across Six Industries: Resolution, CSAT, and Cost Per Resolutionthe agentic AI operational layer for customer service, today published its AI Customer Service Benchmark 2026, an industry-wide analysis of the three metrics that determine whether AI support actually works: genuine end-to-end resolution ra...
07.07.2026Rocketlane Receives Investment From Atlassian VenturesRocketlane, a San Francisco, CA-based provider of an agentic platform for implementations and professional services teams, received a strategic investment from Atlassian Ventures. The amount of the deal was not disclosed. The company intend...
02.07.2026Automatisierung für Startups: Drei Workflows, die sofort entlastenStartups brauchen keine große Automatisierungsstrategie, sondern Abläufe, die schnellstmöglich weniger Arbeit machen. Eine täglich wiederkehrende Aufgabe auswählen, automatisieren und erst danach skalieren. Im Folgenden 3 Ideen und die dafü...
23.06.2026Cargofy Elevates Logistics with $11M AI InvestmentCargofy, a leader in AI logistics, secured $11 million in Series A funding. This major investment, comprising $6 million primary capital and $5 million secondary transactions, targets global expansion. New operational hubs will launch acros...
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