Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.
Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results.
The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners.
With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results.
Fast Facts
Global Presence
• Headquartered in Melville, N.Y., with 40+ offices worldwide
• Powered by 4,500 dedicated professionals and a global partner network
Closing the Engagement Capacity Gap
Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap.
Verint solutions are uniquely geared toward closing this gap.
We help brands strike the right balance between automation and the human touch, so they can scale their businesses with digital and self-service solutions while still providing informed employees to support consumers when required. Our solutions can capture, enrich, and derive meaning from tremendous amounts of digital and conversational data, so brands can adapt and act quickly. And since our solutions connect silos that exist across data, people, departments, and tools, organizations can benefit from faster, more informed decision making.
Verint is a passionate community of employees, partners and customers who work relentlessly to discover new possibilities in customer engagement. We’ve been the industry pacesetter since our inception more than 25 years ago, as demonstrated by our steady stream of innovations and market-first acquisitions, extensive patent portfolio, rich partner ecosystem, and deep accumulated knowledge from processing nearly 10 billion interactions per year. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint.
Learn more at www.verint.com.
Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results.
The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners.
With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results.
Fast Facts
Global Presence
• Headquartered in Melville, N.Y., with 40+ offices worldwide
• Powered by 4,500 dedicated professionals and a global partner network
Closing the Engagement Capacity Gap
Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap.
Verint solutions are uniquely geared toward closing this gap.
We help brands strike the right balance between automation and the human touch, so they can scale their businesses with digital and self-service solutions while still providing informed employees to support consumers when required. Our solutions can capture, enrich, and derive meaning from tremendous amounts of digital and conversational data, so brands can adapt and act quickly. And since our solutions connect silos that exist across data, people, departments, and tools, organizations can benefit from faster, more informed decision making.
Verint is a passionate community of employees, partners and customers who work relentlessly to discover new possibilities in customer engagement. We’ve been the industry pacesetter since our inception more than 25 years ago, as demonstrated by our steady stream of innovations and market-first acquisitions, extensive patent portfolio, rich partner ecosystem, and deep accumulated knowledge from processing nearly 10 billion interactions per year. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint.
Learn more at www.verint.com.
Location: United States, California, Santa Clara
Employees: 5001-10000
Phone: +1 631-962-9600
Founded date: 1994
Investors 1
| Date | Name | Website |
| - | DN Capital | dncapital.... |
Mentions in press and media 13
| Date | Title | Description |
| 05.12.2019 | Apax Partners to Invest up to $400M in Verint | Verint® Systems Inc. (NASDAQ: VRNT) today announced that its Board of Directors has unanimously approved proceeding with a plan to separate Verint into two independent companies: one of which will consist of its customer engagement business... |
| 17.08.2015 | Oracle brings Social and Service Clouds closer for the sake of customer service | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! In this Age of Social, customer service is a form... |
| 17.08.2015 | Oracle brings Social and Service Clouds closer for the sake of customer service | In this Age of Social, customer service is a form of marketing. To stay up with this trend, Oracle is today announcing enhancements to its Service and Social Clouds. The largest change is that Web self-service and Web community are now unif... |
| 23.10.2014 | How Steve Jurvetson is investing in world- (and Mars-) changing ideas (podcast) | Steve Jurvetson is one of the most interesting investors in Silicon Valley. An accomplished photographer and amateur rocketry enthusiast, he’s also a former chip designer and a polymath interested in everything from genomics to space travel... |
| 23.10.2014 | How Steve Jurvetson is investing in world- (and Mars-) changing ideas (podcast) | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Steve Jurvetson is one of the most interesting in... |
| 29.01.2014 | Come on! Technology makes us more impatient | A new research study in the UK commissioned by customer service specialists KANA Software shows that consumers are getting more impatient. Our expectations of getting a response to our communication with businesses have shortened from days ... |
| 22.01.2014 | 10 powerful, cloud-based help-desk services to help you win at customer service | The rise of social media should horrify any company with crappy customer service. Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to the entire world. As we saw with musician... |
| 07.01.2014 | Verint Systems to buy KANA Software | Verint Systems to buy KANA Software Verint Systems has signed a definitive agreement to acquire KANA Software. Verint says the move will further enhance its Actionable Intelligence strategy to customer service by enabling organizations to i... |
| 06.01.2014 | Microsoft Acquires Parature For $100M In Deal To Bolster Knowledge Base For Dynamics CRM Platform | Microsoft has acquired Parature, a customer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a world-class self-service knowledge base to c... |
| 17.04.2012 | CRM gets social | CRM gets social KANA Software has unveiled a new solution that blends the benefits of social media with customer service. The company reports KANA Social Listening and Engagement is designed to listen to and identify important social conver... |
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