Linc is an award-winning CX Automation platform delivering pre-built world-class customer experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging, WhatsApp, and Voice connected platforms and throughout the entire customer journey from pre-purchase to post-purchase. Today, Linc has served billions of dollars of purchases across channels of shoppers' choice, reducing customer service costs, turning each service moment into revenue, and engagement opportunities.
Linc's platform empowers leading brands like Kimberly Clark, Carter's | Oshkosh, Levi's, Vineyard Vines, Thrive Market, and many more to deliver anywhere-engagement and real-time services.
Linc's platform empowers leading brands like Kimberly Clark, Carter's | Oshkosh, Levi's, Vineyard Vines, Thrive Market, and many more to deliver anywhere-engagement and real-time services.
Location: United States, California, Sunnyvale
Investors 4
| Date | Name | Website |
| - | Plug and P... | plugandpla... |
| - | SAP.iO Fou... | sap.io |
| - | Morningsid... | morningsid... |
| - | StartX | startx.com |
Mentions in press and media 6
| Date | Title | Description |
| 16.09.2021 | Linc Premier CX Automation Solution Now Fully Integrated With Gladly | Linc helps Gladly’s leading enterprise retailers and disruptor brands resolve complex eCommerce use cases through automated Digital Workers Linc announced that its leading CX Automation solution has been integrated with Gladly’s all-in-one ... |
| 22.10.2020 | Six Ways Retailers Can Scale Their Business For The Holiday Shopping Season | Fang Cheng is the CEO of Linc Global, a customer experience automation platform delivering automated experiences at scale. |
| 21.08.2018 | For Lyft and TechStyle, AI customer acquisition requires breaking down silos | Gaining and retaining customers requires a multidisciplinary approach to keeping on top of what they do, what they want, and what aggravates them. That was a key takeaway from a discussion among executives at ridesharing service Lyft, commu... |
| 21.08.2018 | For Lyft and TechStyle, AI customer acquisition requires breaking down silos | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Gaining and retaining customers requires a multid... |
| 01.08.2017 | As AI Becomes Market Standard, Customer Service Gets a Face-lift | As consumer spending increasingly shifts to mobile, retailers are being charged to finally embrace new technologies — especially artificial intelligence. Retailers are deploying the software to enhance the customer journey that’s being real... |
| - | As AI Becomes Market Standard, Customer Service Gets a Face-lift | As consumer spending increasingly shifts to mobile, retailers are being charged to finally embrace new technologies — especially artificial intelligence. Retailers are deploying the software to enhance the customer journey that’s being real... |