| Date | Title | Description |
| 01.09.2026 | Leading Financial Services Organization Partners with Liveops to Scale Inbound Support and Improve Call Resolution | Scalable U.S.-based support will absorb increased demand, improve routing accuracy, and preserve specialized internal resources for higher-value client needs
The goal isn’t simply to help this organization manage more volume. It’s to build ... |
| 28.08.2026 | Yardstik Raises $30 Million Series B As Revenue Grows 149% And Total Funding Reaches $65 Million | Yardstik has raised $30 million in Series B financing to expand its workforce fraud prevention, background screening and continuous monitoring platform as the company reports 149% year-over-year revenue growth. Harbert Growth Partners led t... |
| 18.08.2026 | Liveops Recognized by Brandon Hall Group for Excellence in Managing a High-Performing Distributed Workforce | Recognition highlights Liveops' operating model for combining talent, technology, AI-powered enablement, and operational discipline
Building a high-performing distributed network requires an operating model that brings together the right ta... |
| 21.07.2026 | New Consumer Brands Turn to Liveops to Improve DRTV Sales Performance and Scalability | New client wins highlight growing demand for flexible inbound sales solutions that maximize DRTV conversions while scaling with changing campaign demand.
Our shared services model gives clients the flexibility to scale quickly while matchin... |
| 07.07.2026 | Global E-Commerce Marketplace Partners with Liveops to Modernize CX Through AI, Global Delivery & Operational Expertise | Hybrid U.S. & Philippines delivery combines global flexible talent, AI, Learning-as-a-Service, and operational expertise to help support rapid growth
At Liveops, we look at the entire CX operation, from global talent strategy and channe... |
| 24.06.2026 | Liveops Wins CCWomen’s 2026 Best Workplace for Gender Equity Award | Recognition highlights Liveops’ commitment to flexibility, representation, leadership opportunities, and creating pathways for women to thrive
We've always viewed flexibility as a business strategy that expands access to talent and enables ... |
| 14.05.2026 | Liveops Selected to Power Rapid CX Scaling for Transportation Provider Facing Intraday Demand Surges | On-demand Philippines Customer Service Delivery Designed to Help Manage School-Time Volume Spikes, Improve Service Consistency, and Support Growth
This program is designed to align support capacity to actual demand in a much more precise wa... |
| 29.04.2026 | Liveops Recognized for Delivering Scalable, High-Quality CX Outcomes in an AI-Driven Market | Recognition Reflects Measurable Gains in Resolution Quality, Scalability, and Operational Consistency
What matters is how the work gets done. This recognition reflects our focus on combining flexible talent, structured operations, and AI in... |
| 23.04.2026 | Liveops Elevates Molly Moore to President & COO to Advance AI-Driven CX Platform Strategy | Liveops Aligns Global Operations, Go-to-Market, and AI Delivery as Enterprise Demand Shifts Toward Outcome-Based Customer Experience
Clients need a partner that can integrate operations, technology, and global delivery into a single, accoun... |
| 22.04.2026 | Liveops Named 2026 Finalist for CCW’s BPO of the Year and CCWomen’s Best Workplace for Gender Equity Award | Recognition underscores Liveops’ ability to deliver high-quality CX outcomes through a flexible, inclusive workforce model
These recognitions reflect two areas that are deeply connected at Liveops. We’re building a model where workforce fle... |
| 17.04.2026 | Liveops Named a 2026 Healthiest Employer | Company Named #5 Healthiest Employer by Phoenix Business Journal, Marking Its Second Consecutive Year in Arizona’s Top Five for Workplace Well-Being
Being named one of Arizona’s Healthiest Employers and earning the #5 spot is an honor becau... |
| 07.04.2026 | Liveops Selected by a Global Wealth Management Leader to Expand U.S. Support Across Voice and Chat | Designed to Reduce Internal Friction, Improve Resolution Quality, and Support Branch Teams with Greater Consistency
We’ve designed this program to reduce internal friction and deliver consistent, accurate resolution at scale. That’s what ul... |
| 17.03.2026 | Liveops Expands Global Customer Service Delivery with Nearshore Operations in Mexico | New Puebla operations strengthen bilingual support for a leading U.S. insurer and advance Liveops’ global, AI-enabled customer experience model.
Nearshore operations give our clients access to bilingual talent with strong alignment to U.S. ... |
| 16.03.2026 | JobLand AI Revolutionizes the US Job Search with Fully Automated Application Platform | (https://joblandai.com/) has officially announced the launch of its innovative platform designed to automate the most grueling parts of the modern job search. Leveraging advanced artificial intelligence, the service helps candidates match w... |
| 10.02.2026 | Retailers Leaned on AI for Over 30% of Holiday CX—But Consumers Still Turned to Humans When It Mattered Most | Peak-season results show how brands blended AI & human support to scale faster, control costs, and protect trust, pointing to the next phase of CX orchestration
These results show what happens when automation, channel coverage, and scal... |
| 13.01.2026 | Liveops Accelerates Growth Through Multi-Client Enterprise Expansions | Performance-aligned expansions position Liveops for accelerated momentum in 2026
Our recent growth reflects the strength of the Liveops model—where advanced technology meets exceptional human connection.”
— Molly Moore, COO at Liveops
SCOTT... |
| 18.09.2025 | Real Estate Leader Partner with Liveops to Deliver Faster Conversions Through Flexible, On-Demand Sales Support | Transforming inbound interest into qualified appointments and revenue with speed, scale, and flexibility
By combining skilled agents with innovative scheduling and performance insights, we help our clients reduce friction, qualify leads mor... |
| 02.09.2025 | Liveops Strengthens Leadership Team with Two Executive Hires | New Executive Talent Joins Liveops to Ignite Innovation and Propel Market Expansion
These hires reflect our commitment to invest in talent and technology that will help Liveops achieve great things in the evolving customer service landscape... |
| 26.08.2025 | Celebrating 25 Years: Liveops Marks a Milestone of Innovation, Impact, and Industry Leadership | A 25-year journey of outsmarting traditional contact center models with flexible, tech-forward, and high-quality service delivery.
For 25 years, Liveops has helped shape what customer service can be—flexible, high-quality, and built for cha... |
| 08.05.2025 | Liveops Named Finalist for CCWomen’s Best Workplace for Gender Equity Award | Liveops to Sponsor CCW Las Vegas 2025 and Lead Panel Session Featuring Enterprise Clients
We’re committed to creating a workplace where women are empowered to lead, grow, and thrive.”
— Molly Moore, COO at Liveops
SCOTTSDALE, ARIZONA, AZ, U... |
| 21.04.2025 | Liveops Announces Leadership Transition: Greg Hanover Steps Down, Jim Watson Appointed CEO | Liveops Announces Leadership Transition: Greg Hanover Steps Down, Jim Watson Appointed CEO
I’m honored to step into this role and help lead our team into its next chapter of growth.”
— Jim Watson, Board Chair and CEO of Liveops
SCOTTSDALE, ... |
| 18.04.2025 | Liveops Wins 2025 Healthiest Employers® Award | Recognized as the #5 Healthiest Workplace in the Valley
Our people are our greatest strength, and supporting their well-being is not just a priority—it’s part of who we are.”
— Greg Hanover, CEO of Liveops.
SCOTTSDALE, ARIZONA, AZ, UNITED S... |
| 25.03.2025 | Liveops Expands Insurance Market Presence Partnering with Leading Provider of Insurance Lead Generation | Delivering Scalable and High-Touch Pre-Qualification Services for Insurance Customers
Liveops has a long-standing history of supporting the insurance industry with scalable, high-quality customer service solutions that drive meaningful resu... |
| 06.03.2025 | Liveops Wins Double Gold at the 2025 Stevie® Awards for Sales & Customer Service | Gold for Customer Service Training and Coaching Program of the Year and Best Customer Satisfaction Strategy
Winning these Stevie Awards highlights how our model solves one of the most common industry challenges— planned & unplanned call... |
| 20.02.2025 | Liveops Delivers High-Quality, Flexible Contact Center Solutions in the Philippines and Beyond | A Proven Global Model Powers Scalable, High-Performance Customer Service in Nearshore and Offshore Locations
The Filipino agents sound fantastic! They speak clearly and you can tell they are using resources to resolve issues for the custome... |
| 09.01.2025 | Liveops Earns the #2 Spot on FlexJobs’ 2025 Top 100 Companies to Watch for Remote Jobs | Liveops Celebrates 10 Years in a Row Placing in the Top 5 for Remote Work Excellence and Flexibility
We're thrilled to celebrate 10 years as a top 5 leader in remote work, showcasing our commitment to empowering businesses and agents to thr... |
| 26.11.2024 | Liveops Partners with Leading Medical Transportation Provider for Scalable Appointment Setting Services | Liveops Scales Staffing to Meet Demand, Ensuring Timely Patient Care During Peak Times Like Heavy Mondays
Our mission at Liveops is to make a positive impact on people's lives by delivering flexible, scalable support that empowers our clien... |
| 22.10.2024 | Liveops Recognized as Innovator of the Year at the 2024 Governor’s Celebration of Innovation | This award is a testament to our relentless pursuit of innovating the contact center industry by combining advanced technology with the expertise of highly skilled agents.”
— Greg Hanover, CEO of Liveops
SCOTTSDALE, AZ, UNITED STATES, Octob... |
| 18.10.2024 | Liveops Named Top Private Company in Phoenix Business Journal’s 2024 ACE Awards for 4th Year | Recognized for its continued excellence, Liveops earns its spot as a top private company at the 2024 Arizona Corporate Excellence (ACE) Awards.
We’re excited to continue our journey of innovation and growth, and we look forward to sharing t... |
| 03.10.2023 | Elevate Customer Experience To Boost Business Outcomes | Greg Hanover is CEO of Liveops, a top US-based virtual contact center. He's an inspired leader, driven to deliver better business outcomes. |
| 05.12.2015 | M&A roundup - week ending 12/5/15 | Perion Networks acquired Undertone; Welltok bought Silverlink; iMapData merged with PlanetRisk
Perk.com, which provides a rewards platform targeting consumers by giving them rewards for their daily mobile and internet activities, agreed to ... |
| 02.12.2015 | Marlin Equity Partners and Presidio Partners Buy LiveOps | LiveOps, an Austin, Texas-based provider of SaaS-based cloud contact center and customer service solutions, has been acquired by global investment firm Marlin Equity Partners.
Venture capital firm Presidio Partners, an existing investor in ... |
| 27.04.2015 | Universal Avenue Gives Businesses On-Demand Access To A Direct Sales Team | B2B startups often rely on word-of-mouth and online advertising to get the word out about their products. Over time, they often add a marketing and sales department, but they typically don’t have the resources to build a full-blown salesfor... |
| 05.09.2014 | Yahoo buys photo ad network Luminate, shuts it down | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Yahoo is continuing their buying binge in a bid t... |
| 21.07.2014 | BlackBerry Names New COO, Marty Beard, ex-CEO Of Enterprise Cloud Startup LiveOps | On the heels of news that Apple would be significantly ramping up its mobile enterprise push in a partnership with IBM, BlackBerry is also looking to step up its game. Today, the company announced that it is appointing a new COO, Marty Bear... |
| 09.07.2014 | NewVoiceMedia Raises Another $50M For Its Cloud-Based Contact Centers | NewVoiceMedia, a UK-based provider of cloud-based contact solutions, is today announcing that it has raised another $50 million. The company will use the funding to build out its business in America and Asia in order to compete with the lik... |
| 24.06.2014 | Twilio Partners With Google And LiveOps To Launch A Chrome OS-Based Call Center In A Box | Setting up a call center is a major undertaking, and by the time it is up and running, the hardware that powers most of the phone connections is already out of date. Twilio, which has long offered the kind of APIs and services that allow co... |
| 31.01.2014 | Funding roundup - week ending 1/31/14 | Enigma, Medium, Cloudpartner, PricePanda, One Kings Lane, Statwing, Zopa, Practically Green, Hansoft
Seed stage
Guardly, a provider of enterprise-grade mobile safety solutions, raised $1.45 million in seed financing led by San Francisco-bas... |
| 27.01.2014 | LiveOps Raises Another $30M, Acquires UserEvents To Expand Its Cloud Contact Center Platform | LiveOps, an early mover in the area of cloud-based enterprise services — focusing specifically on contact center and customer service — is today announcing a $30 million round of funding; the creation of a new subsidiary structure, LiveOps ... |
| 27.01.2014 | LiveOps Raises $30M |
REDWOOD CITY, CA, Global leader in cloud contact center and customer service solutions, announced today it has closed a $30 million round of debt funding from Comerica Bank.
>> Click here for more funding data on LiveOps
>> ... |
| 27.01.2014 | LiveOps raises $30M, acquires CxEngage so you won’t suck at customer service | Bad customer service can be the death knell for businesses of all sizes.
LiveOps, which provides a “cloud contact center” and customer service solutions, announced the acquisition of UserEvents today, as well as a $30 million round of debt ... |
| 27.01.2014 | LiveOps raises $30M, acquires CxEngage so you won’t suck at customer service | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Bad customer service can be the death knell for b... |
| 27.01.2014 | LiveOps Closes $30M Debt Financing from Comerica Bank | LiveOps, Inc., a Redwood City, California-based provider of cloud contact center and customer service solutions, closed a $30m debt financing from Comerica Bank.
The company intends to use the funds to accelerate growth worldwide. In conjun... |
| 26.04.2013 | Yahoo chairman Fred Amoroso’s resignation will give Marissa Mayer more room to do her thing | Yahoo chairman Fred Amoroso has resigned from his post and will step down from the board on June 25, a move that should give CEO Marissa Mayer more power and a board she can trust.
Amoroso was appointed chairman in May 2012 following the re... |
| 04.02.2013 | Maynard Webb On ‘Rebooting’ Your Career By Relying On Yourself, Not Your Employer [TCTV] | Maynard Webb knows a thing or two about navigating through a career path. From the start of his professional life as an entry-level employee at IBM, he has risen to be one of the tech industry’s most respected veterans. After working his wa... |
| 11.09.2012 | Vinny Lingham’s Gyft launches, is TechCrunch Disrupt finalist | Back in April we gave you an exclusive peek at ex Yola chief Vinny Lingham’s new startup Gyft. Now you can try it out yourself following the social gifting service’s launch at TechCrunch Disrtupt San Francisco.
Lingham, who started Gyft aft... |
| 11.09.2012 | Vinny Lingham’s Gyft launches, is TechCrunch Disrupt finalist | Back in April we gave you an exclusive peek at ex Yola chief Vinny Lingham’s new startup Gyft. Now you can try it out yourself following the social gifting service’s launch at TechCrunch Disrtupt San Francisco.
Lingham, who started Gyft af... |
| 06.09.2012 | Quora, DropBox, Others Made $30M in Job Offers To Engineers In First 2 Weeks Of DeveloperAuction | DeveloperAuction has built what they call the “first transparent marketplace for recruitment,” allowing engineers to put their talent up for auction from startups that need talent.
In the company’s first auction, which ended August 31st, 88... |
| 21.02.2011 | Guest Post: How Online Work Can Save America | On a dusty summer day in July 2009, I taught a young, impoverished refugee in Dadaab, Kenya, to earn money online.
Paul Parach (pictured left, video below) had fled South Sudan at age seven and lived in the camp for fifteen years, suffering... |
| 13.05.2010 | The lazy CEO’s 10-step guide to crowdsourcing every business task | Lukas Biewald (pictured left) is cofounder and chief executive of CrowdFlower, a startup that helps businesses crowdsource small tasks. Vaughn Hester (pictured below) is an account manager/analyst at CrowdFlower.
Whether you are starting a ... |
| 07.01.2010 | Live-Agent launches new Virtual Contact Centre (VCC) model that responds to changing nature of working Britain | On track to create 2,000 jobs in the next two years
Live-Agent UK, a new virtual contact centre (VCC) company, is challenging traditional outsourcers, bricks and mortar call centres and existing at home agent contact centres with a new flex... |
| 24.07.2009 | Paypal announces flexible, ubiquitous developer platform | reader comments 15 with 14 posters participating
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Paypal has announced a brand new developer API called the Adaptive Payment Platform that will allow for monetary transactio... |
| 10.07.2009 | Has enterprise software always been terrible? Gnip’s Eric Marcoullier says yes | When I listen to business software makers talk about how their market has changed, they frequently tell me that the biggest influence on the landscape is consumer software: Hence the oft-repeated phrase “the consumerization of software.” Th... |
| 05.03.2007 | Transera raises $10M for outsourced call-center | Transera Communications, a company that offers outsourcing services to large companies to help them handle calls for customer and technical support, has raised $10 million.
The third round of funding for the Cupertino, Calif. company was fi... |
| 12.02.2007 | LiveOps Raises $28m More | Distributed call-center outsourcing service LiveOps has announced the closure of a Series C round of funding for $28 Million. The round was lead by Benchmark Capital, a new investor in the company and a fund that rarely makes later stage in... |
| 12.02.2007 | LiveOps, which outsources call centers to people at home, raises $28M | Updated
LiveOps, which lets companies outsource their call centers to people at home, said it has raised $28 million in a third round of financing.
Leading the round is venture capital firm Benchmark Capital, which joins existing investors ... |
| - | Want to land a remote job in 2023? These 20 companies are on a hiring spree | It’s no secret that the remote job market has exploded since 2020 — and even as more companies call employees back to the office, the pandemic-fueled desire for flexibility hasn’t abated.
To help people find the best remote opportunities, F... |
