Mattersight is a leader in enterprise analytics. We capture, analyze, and create insight from unstructured conversations, emails, employee desktop activity, and customer data.
Our analytics, combined with our unique delivery model, enable our clients to See What Matters™ in service, sales, collections, customer retention, fraud, and back office operations.
Our analytics, combined with our unique delivery model, enable our clients to See What Matters™ in service, sales, collections, customer retention, fraud, and back office operations.
Location: United States, Illinois, Chicago
Employees: 201-500
Phone: +1 877-235-6925
Total raised: $30M
Founded date: 1994
Investors 2
| Date | Name | Website |
| - | Partners f... | pfgrowth.c... |
| 06.11.2022 | Hercules C... | htgc.com |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 31.07.2016 | - | $30M | - |
Mentions in press and media 10
| Date | Title | Description |
| 27.04.2018 | Term Sheet — Friday, April 27 | MEGA-MONEY Happy Friday, Term Sheet readers. Paid Content What you need to know about growing cyberattacks From ExtraHop From the WSJ: With Sequoia Global Growth Fund III, the firm aims to buck the hot venture market trend of aggressive man... |
| 20.10.2017 | Bots don’t need personas, they just need to understand ours better | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Siri, Alexa, Cortana, Watson, Zo, Buddy. As AI bo... |
| 07.04.2017 | LivePerson CEO on building a $210 million chat company and why so many AI startups suck | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more. In the online chat world, LivePerson enjoys the rare distinction of being more than 20 years old. While many of its counterparts in the... |
| 07.04.2017 | LivePerson CEO on building a $210 million chat company and why so many AI startups suck | In the online chat world, LivePerson enjoys the rare distinction of being more than 20 years old. While many of its counterparts in the bot-AI world are still sucking from baby bottles — having entered the market last year alongside Faceboo... |
| 31.03.2017 | Mattersight wants to use AI and Alexa to send you ads based on your personality | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! As people begin to think about how they feel abou... |
| 31.03.2017 | Mattersight wants to use AI and Alexa to send you ads based on your personality | As people begin to think about how they feel about ads on intelligent assistants, voice analytics company Mattersight is planning to use unique voice signatures to deliver personalized advertisements and bots. Using artificial intelligence ... |
| 18.06.2016 | Will the next Siri be empathetic? | Rupa Chaturvedi Contributor Rupa Chaturvedi is the head of design of visual intelligence at Sentient Technologies. AI assistants are having their moment. Just a week ago, Google announced the aptly named Assistant, an AI capable of carrying... |
| 01.09.2015 | Millennials just want to have human contact | Despite being thought of as the generation that organizes pretty much everything in their lives through social media, new research from call center specialist Mattersight reveals that when it comes to service issues millennials prefer to sp... |
| 03.05.2015 | It’s all about personality: Bringing out humanity in robots | Hollywood has long been obsessed with the idea of humanizing robots. The idea that seemingly inanimate objects can develop a soul captivates audiences. Whether it’s Rosie from The Jetsons, C-3PO from Star Wars, or Samantha from Her, we cons... |
| 03.05.2015 | It’s all about personality: Bringing out humanity in robots | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more. Hollywood has long been obsessed with the idea of humanizing robots. The idea that seemingly inanimate objects can develop a soul capti... |