| Date | Title | Description |
| 12.10.2021 | Выгоды для клиента от SaaS — и как сделать работу с клиентами успешной | Успешный опыт работы с клиентами (Customer Success) в SaaS быстро становится главной линией атаки для повышения конверсии, улучшения уровня удовлетворенности клиентов и снижения оттока. С каждым днем эффективная стратегия успешного опыта ра... |
| 17.01.2016 | MindTouch Inc. Raises $12M in Series A Round | MindTouch Inc. raised $12 million in a Series A round, company officials announced Jan. 14. PeakSpan Capital led the round. Also participating were SK Ventures and SAP SE.
The downtown San Diego-based company bills its product as a software... |
| 15.01.2016 | Funding Daily: Today’s tech funding news, in one place | Here’s a list of today’s tech funding stories, updated as the day unfolds. Tip us here if you have a deal to share. Jawbone confirms $165M funding round and president Samat’s departure to Google
Jawbone has raised a new round of funding, br... |
| 15.01.2016 | Funding Daily: Today’s tech funding news, in one place | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Here’s a list of today’s tech funding stories, up... |
| 14.01.2016 | In First Outside Round, MindTouch Raises $12M to Extend Growth | Share Share on Facebook Share on Twitter LinkedIn Email Reprints
San Diego-based MindTouch, which provides software as a service that helps companies profitably repurpose their own user manuals, training materials, and other “help content,”... |
| 14.01.2016 | MindTouch Scores $12 Million To Help Customers Find Answers Online | MindTouch, a cloud service that helps customers find answers to product questions using the company’s existing documentation, training materials and customer service documents, announced $12 million in funding after years of bootstrapping.
... |
| 14.01.2016 | Daily funding roundup - January 14, 2016 | Anaplan secured $90M; PolicyGenius landed $15M; Everlaw raised $8.1M funding
Online insurance broker PolicyGenius, which guides users through a five-minute Q&A to develop a personalized, in-depth review of all their insurance needs base... |
| 14.01.2016 | MindTouch Raises $12m in Series A Funding | MindTouch, a San Diego, CA-based SaaS customer experience-centric platform provider, raised $12m in Series A funding.
The round was led by PeakSpan Capital with participation from SK Ventures and SAP SE.
The company will use the new funds t... |
| 14.01.2016 |
MindTouch Picks Up $12M For Customer Self Service Software
| San Diego-based MindTouch, a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. The funding came from PeakSpan Capital, along with SK Ventures and S... |
| 20.09.2015 | 13 ошеломляющих цифр из пользовательского опыта | Отдел новостей 20 сентября 2015, 07:47 13 ошеломляющих цифр из пользовательского опыта
Оставить комментарий |
| 21.08.2013 | Zendesk Launches A Help Center That Combines Self-Service With Design Themes Reminiscent Of Tumblr | Zendesk has unveiled Help Center, a business app that resembles standard WordPress or Tumblr themes and serves as a knowledge base in a format similar to Quora: It becomes more refined as people add comments.
According to its own benchmark ... |
| 10.06.2013 | MindTouch Delivers For SAP And Salesforce By Turning The FAQ Into A Self-Service Sales Tool | MindTouch is using data to provide context to customer support pages so people can get better answers to the questions they have about a product or a service. The FAQ just doesn’t do it anymore. It’s either because the questions don’t apply... |
| 28.03.2013 | MindTouch Expands from Web Content Management to Product Support | Share Share on Facebook Share on Twitter LinkedIn Email Reprints
When I first profiled MindTouch in 2009, the San Diego startup was focused on its Web-based collaboration software, created to enable a business or engineering team to easily ... |
| 01.10.2012 | MindTouch Social Help System Aligns With Salesforce Ecosystem, Exemplifies What Oracle Lacks | MindTouch is a software as a services (SaaS) company that has done what innovative companies do: taken the concept of the user manual and turned it on its head. Its technology exemplifies what Oracle lacks and the advantage that Salesforce.... |
| 15.06.2012 | YammerSoft: What the industry thinks of Microsoft’s rumored Yammer buy | Although nothing is certain until cash is in the bank, Microsoft’s $1.2 billion acquisition of Yammer looks pretty much like a done deal. VentureBeat asked some industry analysts and experts what they think this deal will do to Yammer, Micr... |
| 15.06.2012 | YammerSoft: What the industry thinks of Microsoft’s rumored Yammer buy | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Although nothing is certain until cash is in the ... |
| 18.07.2011 | Integrating Web 2.0 with Traditional Software: MindTouch Launches Contextual Help CMS | Technical documentation platform provider MindTouch tonight announced an interesting new feature in its flagship product: MindTouch Contextual Help. The feature offers the ability to integrate collaboratively written documentation inline in... |
| 08.07.2011 | Your Support Site Parties Like It’s 1999 | We’re interacting and relying upon more applications and more mobile devices today than ever before. That’s not a new development. And the help guides for these products started showing up online more than a decade ago, but it wasn’t until ... |
| 01.06.2011 | e-g8: “The Future of the Internet Wasn’t invited” | Last week I attended the e-G8 in Paris, France. I arrived with many questions as to the eventual value of the event, some of which I shared in a previous post. Beyond that post my cynicism had grown somewhat, as frankly I was concerned that... |
| 06.04.2011 | Beyond Quora: 9 Q&A Services for the Enterprise | We’ve discovered several more vendors since we first looked at the enterprise questions and answers space earlier this year. It’s a young market, but one that’s heating up quick. There are pure Q&A vendors like the ones we mentioned bef... |
| 25.03.2011 | 3 Part Series: The New Enterprise, Cloud and Community | We’ll start a three-part series next week that explores how community is changing in the enterprise.
The three elements that we will be addressing in the series are external communities, internal communities and the relevance of communities... |
| 21.02.2011 | Yammer Gets a New Head of Community | Social media maven Maria Ogneva announced today that she is joining Yammer next week as head of community. “To me, this is not just another job. In many ways, I feel like everything I’ve done up until this point was to give me the tools and... |
| 11.02.2011 | 15 Enterprise Products in 30 Words | As part of the Enterprise Startup Spotlight I’ve asked each submitter to provide a one sentence explanation of the company and an explanation of how it’s different from the competition. I’m beginning to think I should have collapsed both of... |
| 04.02.2011 | How Tech Companies Can Effectively Help People Around the World, in Egypt and Beyond | The current unrest in the Middle East is a complex, unfolding story – but to technologists it’s clear that tech and the Web are a key point of contention and enablement of contentious expression.
Technology companies are making efforts to h... |
| 15.01.2011 | Late Night Blog Fight: Enterprise 2.0 vs. Social Business | “What are the distinctions between Social Business and Enterprise 2.0?” is a question on Quora that is getting pretty hot. But the debate exploded in November during Enteprise 2.0 Santa Clara. And the roots of the debate are a bit older tha... |
| 12.01.2011 | A 90-Year-Old Company Wants to Change the Way You Get Your Mail | The role of the document has risen in fame over the past few years. Documents that can be integrated into Web oriented systems and mobile apps have taken on new levels of sophistication as the complexity and volume of data has exponentially... |
| 08.11.2010 | No More Hand Holding: Why Consultants Need to Build Apps | Dachis Group is a consulting firm. RedMonk is an analyst firm. Both are in the services world, which is dominated by companies that hire lots of people to be account executives, project managers and fill a host of other roles.
What makes th... |
| 15.10.2010 | How Yahoo’s Latest Acquisition Stole & Broke My Heart | “What do you think about Dapper?” That was the question it felt like everyone asked me for weeks after I wrote up a startup called Dapper.net on TechCrunch in the Summer of 2006. “Create an API for any website!” was the company’s unofficial... |
| 30.09.2010 | What Do Online Documentation and Museums Have in Common? | There was an interesting article recently in The Wall Street Journal by Isacc Arnsdorf that discussed how art gallery and museum patrons are studied as they move through art exhibits. The objective is simple: measure how people navigate thr... |
| 23.09.2010 | MindTouch Offers a Platform for Selling Guides and Creating Support Networks | Platform development – it has to be one of the most discussed topics in the past few months and an exciting space to watch as the world of the open Web shifts to the emerging micro app universe.
Recently we have noticed that platforms with ... |
| 21.07.2010 | Jive Gets $30 Million and the Market Sees a Glimpse of What’s to Come | In preparation for what looks like an IPO, Jive Software announced yesterday it had raised $30 million from Kleiner Perkins Caufield & Byers. It’s a funding story of relative significance that documents one company’s rise to prominence ... |
| 14.07.2010 | San Diego’s MindTouch Launches Next-Generation Version of Content Development Platform | Share Share on Facebook Share on Twitter LinkedIn Email Reprints
To MindTouch CEO Aaron Fulkerson, websites are becoming the primary storefronts for most businesses and their chief way of interacting with their customers.
And in this age of... |
| 14.06.2010 | Jive Bets on the Twitter Firehose and the Data Intensified Social Enterprise | >Jive Software is buying into the Twitter Firehose. It’s another example of the data intensified social enterprise where curation is a most valued capability.
The news is in timing with Enterprise 2.0, the conference for the social enter... |
| 10.02.2010 | Fujitsu and MindTouch: Pushing Documents From the Scanner to A Web Oriented World | Fujitsu has integrated MindTouch technology into its scanner technology. The service means that people can feed documents through a Fujitsu scanner and then automatically post them to the MindTouch cloud-based collaboration service. Documen... |
| 14.12.2009 | MindTouch and SnapLogic: Another Affordable Way to Fit Information Together | SnapLogic is one of those kinds of companies we run across where we can say, “Yes, these guys get it.” The company provides data integration services that snaps information from the enterprise, social networks and the web.
MindTouch is a co... |
| 07.12.2009 | Top 10 Enterprise Products of 2009 | 2009 may be remembered as the year that enterprises truly understood the importance of social software. This was manifested by the rise of enterprise collaboration services, cloud computing technologies and the growing importance of mobile ... |
| 04.12.2009 | A brief history of social network enterprise collaboration tools | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Social networking has become an integral part of ... |
| 04.12.2009 | A brief history of social network enterprise collaboration tools | Social networking has become an integral part of office life. These commercial tools – Facebook, Twitter, etc. – are being used by more than half of employees, according to one study. But some companies have taken a reactive stance against ... |
| 26.11.2009 | Why Google Wave Sucks, And Why You Will Use It Anyway | This guest post was written by Martin Seibert, a German Internet media consultant.
Google Wave is a hot topic at the moment. The ambitious group collaboration and micro-messaging platform started rolling out in beta via an initial batch of ... |
| 05.11.2009 | Microsoft To Offer Application Marketplace In Sharepoint 2010 | Microsoft will offer an application marketplace within Sharepoint 2010 that will integrate with third-party applications from its partner network. No date has been set for the marketplace lauch but it will evolve from “The Gallery” a featur... |
| 22.09.2009 | San Diego’s MindTouch Uses Open Source to Develop Software—and Strategy | Share Share on Facebook Share on Twitter LinkedIn Email Reprints
Aaron Fulkerson begins his story about San Diego-based MindTouch in the middle. He says MindTouch today is a Web-based business collaboration and integration platform, with 20... |
| 01.09.2009 | MindTouch Wants You to (Safely) Crowdsource Your Business | MindTouch, maker of enterprise software it dubs “collaborative networks,” has long had a focus on the creation of both public and private knowledge bases. Today it has added an external-facing version of its software for letting customers c... |
| 22.07.2009 | MindTouch Upgrades Collaborative Platform With Video And Developer-Friendly Tools | Opensource wiki developer Mindtouch today has launched several new features in its opensource, wiki-like collaboration platform for enterprises. This includes the ability to add video to MindTouch wikis, package applications built in MindTo... |
| 22.07.2009 | MindTouch: The First Enterprise App to Get Collaborative Video | MindTouch — the open source, wiki-based intranet — is the first software to bring fully collaborative video to the enterprise. The new feature comes from open source video platform Kaltura, which is also developing video editing for Wikiped... |
| 21.07.2009 | Wikis Get Enlisted in Military Experiments | For many branches of the U.S. military, it’s the year to bring Web 2.0 inside the war room. Flagship experiments in many a division are using open source wiki software like MediaWiki and MindTouch.
In both free and paid deployments, these c... |
| 23.06.2009 | The New MindTouch Collaborative Intranet: Way More Than Just Wiki | MindTouch, the collaborative software that began as a fork of MediaWiki, has just launched the first of three new turnkey collaborative networks for the enterprise that go far beyond the software’s beginnings as a wiki.
With the next two sc... |
| 10.06.2009 | Wagn 1.0 Blazes a Bold New Trail in Wiki Software | Today marks the 1.0 release of Wagn, a pioneering yet little-known software that wiki inventor Ward Cunningham has called “one of the freshest contributions to wiki since I coined the term.”
Created by the non-profit Grass Commons and jump-... |
| 15.05.2009 | MindTouch Offers Collaboration Tools Across Windows Applications | Opensource wiki developer MindTouch has released a desktop suite of productivity tools that lets you publish and edit information from Windows applications to MindTouch’s wiki. MindTouch’s portal connects teams, enterprise systems, web serv... |
| 14.05.2009 | MindTouch Releases Collaborative Desktop Suite | Today, enterprise-class wiki and collaborative portal MindTouch announced the release of Desktop Suite, a collection of tools for making any Windows document or file web-based, searchable, editable, and shareable through one-click publishin... |
| 10.04.2009 | Numerous New Dev Tools at Web 2.0 Expo | News Numerous New Dev Tools at Web 2.0 Expo By John K. WatersApril 10, 2009 The annual Web 2.0 Expo is considered a prominent showcase and launching ground for noteworthy next-generation applications, and last week's gathering in San Franci... |
| 03.04.2009 | MindTouch 2009 collaboration platform released | reader comments 0 with 0 posters participating
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MindTouch has announced the official release of MindTouch 2009, a major new version of the company's Internet publishing and ... |
| 02.04.2009 | MindTouch Enhances Wiki-like Enterprise Collaboration Platform | Opensource wiki developer MindTouch has released a new version of its opensource, wiki-like collaboration platform for enterprises, MindTouch 2009. The platform has been beefed up so that developers can build rich applications off of MindTo... |
| 22.01.2009 | Can the Washington Post Create the Killer Political Database? | The Washington Post launched a new political database site today, lead by a top political blogger it snapped up this month from a leading new media site. Are these the types of steps that can help struggling newspapers thrive in the future?... |
| 23.12.2008 | Top 100 Products of 2008 | Over December we’ve published ten top 10 lists of the top products of 2008. We intend to open these lists up for public voting in 2009, to tap into the wisdom of the intelligent crowd that reads our site. But for now, you’ll have to make do... |
| 16.12.2008 | Top 10 Enterprise Web Products of 2008 | Enterprise adoption of cloud computing, SaaS, and social media (whatever you want to call it) is accelerating. This is a healthy market, in which vendors are doing well in a tough economy. As we near the end of a year that will go down in h... |
| 03.11.2008 | MindTouch shows good revenue growth | MindTouch, a maker of open-source wiki-style collaboration tools, said it has hit good benchmarks in revenue and customer growth for its MindTouch Deki collaboration platform.
The San Diego, Calif.-based company is announcing today that its... |
| 19.05.2008 | Wikis Are Now Serious Business | Only a handful of years ago, it was common to hear people laugh at Wikipedia. Anyone can edit it! How could you take it seriously? These days, just as blogs are, wikis are on their way to winning a reputation as serious publishing platforms... |
| 07.05.2008 | MindTouch releases new version of multi-language software | MindTouch is releasing today a new version of its Deki Wiki open-source Wiki tool software which makes it much easier to manage web content in multiple languages.
The MindTouch Deki Wiki v8.05 is a web-based Wiki platform that lets web deve... |
| 07.05.2008 | MindTouch Goes Polyglot, Gets Nod From Mozilla | Open source wiki and application platform Deki Wiki, powered by MindTouch, is releasing a new version of its software today that makes it easy to switch between multiple languages for the content and interface of any page on a wiki. The com... |
| 23.04.2008 | So You’re Launching a Platform: After Ubiquitous APIs – What’s the Next Frontier? | We’re here at the Web 2.0 Expo in San Francisco and are getting inundated with press releases about new APIs and developer platforms, many from companies we’ve never even heard of in the first place. How long ago was it that the forward-loo... |
| 11.04.2008 | The New Robert Scobles: Seven Leading Corporate Social Media Evangelists Today | Robert Scoble blazed a big trail by blogging and producing video as a technical evangelist for Microsoft from 2003 through 2006. No longer at Microsoft, Scoble now produces media for media’s sake at FastCompany.tv. Others have followed his ... |
| 03.03.2008 | APIs and Developer Platforms: A Discussion on the Pros and Cons | Should your company offer an API for outside developers to build on? Should you engage in one of the fast growing developer platforms or with another company’s API? There’s a world of options opening up to leverage cross-site functionality ... |
| 07.01.2008 | MindTouch Powers-Up DekiWiki with Dapper | Open source wiki vendor MindTouch is releasing a series of major new features Monday and some of them are quite interesting. People used to talk about MindTouch for its outlandish stunts – like working with nutball John Gotts on the short-l... |
| 31.12.2007 | The Glory, Bliss and How-to of Screen Scraping for RSS | Wired has an awesome top story today on the world of startups utilizing scraped data from big companies to offer new layers of value for their own users. It’s a roughly objective piece that I highly recommend reading but it was also inspira... |
| 24.07.2007 | MindTouch Aims To Transform Wiki | On Friday I viewed a demo of
the latest version of the Deki Wiki product from
MindTouch, with Co- Founders Steve Bjorn and Aaron Fulkerson. The latest upcoming release, called “Deki Wiki Hayes”, is described as a wiki and platform for devel... |
| 19.01.2007 | Wiki Vendors Wrangle Over Wiki.com Domain | Lately I’ve received some odd emails from wiki vendors Wikia and MindTouch about the domain wiki.com. A brief history: wiki.com (the domain name) was bought last year by entrepreneur John Gotts for a staggering $2.86
Million. After purchasi... |
| 26.09.2006 | What's Hot at Demo | The DEMO conference is underway here in San Diego and some clear trends are emerging among the 67 exclusively selected companies presenting. Many of the products are just launched and still less developed than they could be, but they are ex... |
| 14.08.2006 | Wiki.com partners with MindTouch, says $3m domain is a deal | Entrepreneur John Gotts has agreed to pay almost $3 million to purchase the domain wiki.com. With skeptics saying that he’ll back out of the deal through a contract clause or that the purchase is a huge sign of a bubble, Gotts announced tod... |
