| Date | Title | Description |
| 11.06.2026 | LakeComm 911 Automates Alarm Processing, Saving Up To 133 Hours Monthly and Advancing Emergency Response Efficiency | LakeComm 911 is transforming its public safety response operations by implementing an automated alarm platform, enabling telecommunicators to dedicate more attention to high-priority emergencies.
LIBERTYVILLE, Ill., June 11, 2026 /PRNewswir... |
| 07.05.2026 | ASAP Service Helps Minnesota 911 Center Reclaim Hours, Reduce Errors, and Speed Response | The Rochester-Olmsted County Emergency Communications Center (ECC) has gone live with ASAP Service, streamlining alarm handling to accelerate emergency response and reduce errors.
ROCHESTER, Minn., May 7, 2026 /PRNewswire-PRWeb/ -- The Roch... |
| 05.03.2026 | Mission Critical Partners Awarded NASPO ValuePoint Contract to Advance Public Sector Technology Modernization | Mission Critical Partners (MCP) has been selected by the National Association of State Procurement Officials (NASPO) for participation in the NASPO ValuePoint cooperative purchasing program.
STATE COLLEGE, Pa., March 5, 2026 /PRNewswire-PRW... |
| 26.02.2026 | Mission Critical Partners Names Chris Kelly President of Consulting Division | Mission Critical Partners (MCP) has named Chris Kelly president of the firm's Consulting division, elevating a senior leader to lead one of the industry's most experienced multidisciplinary advisory teams serving public safety and justice a... |
| 24.02.2026 | Mission Critical Partners Names John Chiaramonte President of Newly Formed Enterprise Artificial Intelligence Services Division | Mission Critical Partners (MCP) has named John Chiaramonte president of the firm's newly formed Enterprise Artificial Intelligence (AI) Services division. A 12-year veteran of the firm, Chiaramonte had been president of MCP's consulting div... |
| 05.02.2026 | Berks County Cuts Thousands of Manual Alarm Calls and Speeds Response with ASAP Service | Berks County is streamlining emergency response and cutting thousands of manual notifications at its emergency communications center (ECC) by launching the Automated Secure Alarm Protocol (ASAP) service.
BERKS COUNTY, Pa., Feb. 5, 2026 /PRN... |
| 20.01.2026 | Osceola County Launches ASAP Service, Reducing Alarm Call Handling by Up to Eight Minutes Per Incident | Osceola County, Florida, is now live with Automated Secure Alarm Protocol (ASAP). This technology automates alarm notifications, reducing the burden on 911 dispatchers and enabling faster, more accurate emergency response.
Osceola County, F... |
| 09.01.2026 | Mission Critical Partners Appoints Former Texas IT Director for the Courts to Justice Solutions Practice | Mission Critical Partners (MCP) has hired Casey Kennedy, the former division director of information services for the Texas Office of Court Administration, as a project manager.
STATE COLLEGE, Pa., Jan. 9, 2026 /PRNewswire-PRWeb/ -- Mission... |
| 19.12.2025 | City of Columbus Charts Path Forward for Alternative Crisis Response with Mission Critical Partners Strategic Assessment | The City of Columbus, in collaboration with Mission Critical Partners, has created a 12-point plan to enhance its alternative crisis response system.
STATE COLLEGE, Pa., Dec. 19, 2025 /PRNewswire-PRWeb/ -- The city of Columbus, Ohio, has ta... |
| 17.09.2025 | Mission Critical Partners Announces Dates for Its Annual Conference for Advancing the Public Sector | CAPS November 5-6, 2025
Mission Critical Partners (MCP) has announced the 2025 Conference for Advancing the Public Sector (CAPS), scheduled virtually for November 5–6, 2025, from 10:00 a.m. to 4:00 p.m. ET. This annual event gathers public-... |
| 03.09.2025 | Mission Critical Partners Announces Public-Sector Facilities Masterclass | MCP to host Facilities Masterclass September 23, 2025
Mission Critical Partners® (MCP) will host a virtual masterclass on September 23, 2025, to guide public-sector officials and architects through the process of designing and modernizing m... |
| 14.08.2025 | Mission Critical Partners Launches GRC Framework Offering to Strengthen Cybersecurity and Operational Compliance for the Public Sector | MCP's GRC Framework Helps Public-Sector Agencies Stay Secure, Compliant , and Ready for What's Next
Mission Critical Partners (MCP) has introduced its Governance, Risk, and Compliance (GRC) framework, designed to help public-sector organiza... |
| 30.06.2025 | Mission Critical Partners Selected to Provide Cybersecurity Expertise to Support Missouri's Statewide Next Generation 911 System | MCP to Provide Cybersecurity Expertise to Support Missouri's Statewide NG911 System
Mission Critical Partners (MCP) has been chosen by the Missouri 911 Service Board to enhance the cybersecurity of the state's Next Generation 911 (NG911) sy... |
| 17.06.2025 | Mission Critical Partners Selected to Provide Artificial Intelligence Consulting Services via the TXShare Cooperative-Purchasing Program | Mission Critical Partners Selected to Provide AI Consulting Services via the TXShare Cooperative-Purchasing Program
Mission Critical Partners® (MCP) has been selected by the North Central Texas Council of Governments (NCTCOG) to provide AI ... |
| 22.05.2025 | Mission Critical Partners launches a new service to assess the readiness of public-sector organizations to leverage artificial-intelligence solutions | MCP has announced a new service where it will assess the preparedness of a public-sector organization to adopt, implement, and manage AI solutions.
Subject-matter experts will help determine whether an organization's culture, workforce, gov... |
| 15.05.2025 | Salt Lake Valley Emergency Communications Center Names Mission Critical Partners to Its Preferred Partner Program | The Salt Lake Valley Emergency Communications Center has added MCP to its preferred partner program.
Designation follows the firm's hiring to assess SLVECC's ability to comply with a 2024 state law that sets strict call-transfer limits for ... |
| 06.05.2025 | Mission Critical Partners to Assess Hawaii's Next Generation 911 Readiness | The Hawaii State 911 Board has hired Mission Critical Partners to assess its readiness to deploy Next Generation 911 services statewide.
Firm will help the state's 911 Board assess seven key implementation factors and then assist in develop... |
| 01.05.2025 | Mission Critical Partners to Host Masterclass on Applying Artificial Intelligence in the Public Sector | Mission Critical Partners will be hosting a masterclass on Harnessing AI for Public Sector Leadership on May 21.
Event will explore strategies, tactics, and best practices for leveraging AI to enhance operations and service delivery, while ... |
| 07.03.2025 | Consolidation in Crisis: The Future of 911 Services in Wisconsin | In the heart of Wisconsin, a significant shift is taking place. Ashland and Bayfield counties have taken a bold step by consolidating their 911 centers. This move is not just a logistical adjustment; it’s a lifeline in a landscape fraught w... |
| 06.03.2025 | Mission Critical Partners Guides 911 Center Consolidation in Wisconsin | Mission Critical Partners has announced completion of a project whereby its subject-matter experts guided Wisconsin’s Ashland and Bayfield counties in the consolidation of two 911 centers.
Ashland and Bayfield counties pool resources in the... |
| 03.03.2025 | Mission Critical Partners Releases 2025 State of the Industry Report, Highlighting Public-Safety Challenges and Emerging Trends | Mission Critical Partners has released its 2025 State of the Industry Report.
Report provides insights into what's happening today in the public-safety sector and why.
STATE COLLEGE, Pa., March 3, 2025 /PRNewswire-PRWeb/ -- Mission Critical... |
| 13.02.2025 | Mission Critical Partners Helps Salt Lake Valley 911 Center Meet Statutory Requirements | Mission Critical Partners is helping the Salt Lake Valley 911 Center meet statutory requirements.
Law enacted in 2024 sets strict call-transfer limits for Utah's 911 centers; firm's subject-matter experts are assessing Salt Lake Valley Emer... |
| 08.01.2025 | Mission Critical Partners' PSAP Roundtable Sheds Light on Key Trends | Mission Critical Partners’ PSAP Roundtable Sheds Light on Key Trends
Virtual event was attended by officials from across the country to brainstorm new and better ways of improving the work environment for 911 telecommunicators and superviso... |
| 19.12.2024 | Mission Critical Partners to Assess Columbus's Alternative-Response Capabilities | MCP will review approaches utilized by Columbus, Ohio, to provide 911 service and emergency response for incidents outside traditional law enforcement, fire/rescue, and emergency medical.
Firm will review approaches utilized by Columbus, Oh... |
| 14.11.2024 | Mission Critical Partners Names Technology Veteran as Artificial Intelligence Domain Lead | Mission Critical Partners Has Named David Fritsche as Artificial Intelligence Domain Lead
David Fritsche, a 35-year industry veteran, has a distinguished background in technology leadership, data-driven innovation, and business intelligence... |
| 31.10.2024 | Mission Critical Partners to Host 911 Center Shift-Scheduling Workshop | MCP's 911 shift-scheduling workshop will take place on November 13.
Workshop will bring together 911 leaders to exchange ideas regarding innovative scheduling practices to improve staffing efficiency and operational effectiveness.
STATE COL... |
| 12.09.2024 | 2024 Conference for Advancing the Public Sector Speakers Announced | The fifth annual Conference for Advancing the Public Sector will be held virtually September 17-18.
A two-day virtual event, CAPS will feature a wide range of experts across the public sector.
STATE COLLEGE, Pa., Sept. 12, 2024 /PRNewswire-... |
| 29.08.2024 | 2024 Conference for Advancing the Public Sector Registration Opens | Registration for the fifth annual Conference for Advancing the Public Sector (CAPS) is now open.
Mission Critical Partners has announced the lineup for its fifth annual Conference for Advancing the Public Sector (CAPS). The two-day, virtual... |
| 17.07.2024 | Mission Critical Partners Names Heather Pettit Vice President of Court Technologies | Mission Critical Partners Has Named Heather Pettit Vice President of Court Technologies
Pettit will provide subject-matter expertise concerning the assessment, acquisition, design, and implementation of a wide variety of solutions for court... |
| 09.07.2024 | Vermont Selects Mission Critical Partners to Assess Emergency Communications Across the State | Vermont has selected Mission Critical Partners to assess emergency communications across the state.
Firm's subject-matter experts will evaluate technologies, operations, policies, and more
STATE COLLEGE, Pa., July 9, 2024 /PRNewswire-PRWeb/... |
| 26.06.2024 | The Monitoring Association Unveils Innovations to the ASAP Service to Revolutionize 911 Emergency Response | The Monitoring Association announced it has signed a multi-year managed services agreement with Mission Critical Partners.
The Monitoring Association (TMA) announced it has signed a multi-year managed services agreement with Mission Critica... |
| 20.06.2024 | Mission Critical Partners, Amazon Collaborating to Support 911 | Mission Critical Partners is collaborating with Amazon Web Services in 911 centers nationwide.
MCP will work to implement Amazon Connect in 911 centers nationwide to ease their burden by triaging nonemergency calls.
STATE COLLEGE, Pa., June... |
| 13.06.2024 | Mission Critical Partners Guides Carnegie Mellon's Radio System Upgrade | Mission Critical Partners announced completion of the first phase of a project to modernize the land mobile radio system used by the Carnegie Mellon University police department.
Firm assesses analog conventional system used by the universi... |
| 15.05.2024 | Mission Critical Partners Announces Key Speakers for Swatting Masterclass | MCP's swatting masterclass is designed to identify strategies for combatting dangerous and wasteful practice of placing fake 911 calls to elicit an emergency response.
Virtual event is designed to identify strategies for combatting dangerou... |
| 01.05.2024 | Mission Critical Partners Announces Dates for Swatting Masterclass | Mission Critical Partners announced that registration is open for its Swatting Masterclass, a free virtual event on May 22.
Virtual event will take place on May 22 and provide expert advice from industry leaders regarding how to combat a da... |
| 16.04.2024 | Mission Critical Partners Names Buddy Hicks Client Services Director | Mission Critical Partners has named Buddy Hicks client services director.
Former leader of several Illinois 911 centers will lead business development in six Midwest states.
STATE COLLEGE, Pa. , April 16, 2024 /PRNewswire-PRWeb/ -- Mission ... |
| 14.03.2024 | Mission Critical Partners Jumpstarts Industrywide Effort to Address Swatting Challenge | Mission Critical Partners is jumpstarting an industrywide effort to address swatting challenges.
John Chiaramonte, MCP's consulting president, leads virtual meeting of public-safety experts to strategize how to combat dangerous and wasteful... |
| 03.08.2023 | Among Land Mobile Radio System Users, Cybersecurity Must Be a Top Priority | Recent MCP assessments reveal that inherent vulnerabilities exist in P25 systems that easily could be exploited by cyberattackers. Our findings suggest that public-safety agencies should perform independent, third-party assessments of their... |
| 26.07.2023 | Tennessee Emergency Communications Board Awards Contract to Mission Critical Partners for Continued Support of Statewide Next Generation 911 Initiative | The Tennessee Emergency Communications Board (TECB) recently awarded MCP a five-year contract to continue its support of the initiative to deliver Next Generation 911 (NG911) service statewide. We’re honored by the confidence that TECB has ... |
| 15.06.2023 | State of Minnesota Selects Mission Critical Partners to Develop Next Generation 911 Migration and Cybersecurity Plan for Modernizing Public Safety Communications | MCP has been a long-term partner of Minnesota’s 911 program, and we are honored to have been selected as the firm to guide this transformation.
STATE COLLEGE, Pa. (PRWEB) June 15, 2023
The Minnesota Department of Information Technology Serv... |
| 25.05.2023 | CPS Energy and Mission Critical Partners Collaborate on Successful Land Mobile Radio System Upgrade | “Field personnel — especially emergency responders — need clear, strong, and reliable communications at all times, wherever they are located at any given moment. We’re proud to have played a role in executing an important system upgrade tha... |
| 26.04.2023 | Mission Critical Partners Creates Interactive Virtual Workforce Workshop | We want all workshop participants to feel comfortable sharing their insights and experiences, because everyone is going through similar workforce challenges right now.
STATE COLLEGE, Pa. (PRWEB) April 26, 2023
Mission Critical Partners (MCP... |
| 19.04.2023 | Kevin Bresnahan Named President of Mission Critical Partners’ Lifecycle Management Services Business Unit | I have learned much at every step along my career path. So, I am confident that I am ready for this new challenge and look forward to building on the success that David established.
STATE COLLEGE, Pa. (PRWEB) April 19, 2023
Mission Critical... |
| 14.03.2023 | Mission Critical Partners to Continue Its Support of Maryland’s Statewide Transition to Next Generation 911 Service | MCP has a long and fruitful relationship with Maryland’s 911 community, and we’re gratified that the state once again has chosen our firm to support its efforts to bring this vital service to its citizens.
STATE COLLEGE, Pa. (PRWEB) March 1... |
| 07.03.2023 | Rhode Island Emergency Management Agency Selects Mission Critical Partners to Support Its Land Mobile Radio System | Firm's subject-matter experts will assess key performance attributes — including coverage, capacity, and reliability— and help develop a strategic plan for upgrading or replacing the system.
STATE COLLEGE, Pa. (PRWEB) March 07, 2023
Mission... |
| 07.03.2023 | Rhode Island Emergency Management Agency Selects Mission Critical Partners to Support Its Land Mobile Radio System | The lifeblood of emergency-response communications always has been the LMR system. We’re grateful for the opportunity to help the State of Rhode Island improve the performance and reliability of their system, which will help emergency respo... |
| 03.02.2023 | Mission Critical Partners’ Expert Jackie Mines Recipient of 911 Industry Professional Award | Jackie being nominated and selected for this award is a well-deserved recognition for a leader who has dedicated nearly her entire career to advancing public safety.
STATE COLLEGE, Pa. (PRWEB) February 03, 2023
Jackie Mines, senior consulta... |
| 19.01.2023 | Mission Critical Partners Experts Selected for NG911 Interoperability Task Force | Jackie Mines to serve on governance committee while Jamie Sullivan and Michael Fain are tapped for technical committee.
STATE COLLEGE, Pa., Jan. 19, 2023 /PRNewswire-PRWeb/ -- Mission Critical Partners (MCP), a leading consulting and manage... |
| 19.01.2023 | Mission Critical Partners Experts Selected for NG911 Interoperability Task Force | This is a huge opportunity for MCP to showcase its knowledge, expertise, and experience on the national stage.
STATE COLLEGE, Pa. (PRWEB) January 19, 2023
Mission Critical Partners (MCP), a leading consulting and managed services firm speci... |
| 08.12.2022 | MCP Launches Solutions to Address Public-Sector Staffing Shortages | MCP can support an organization’s recruiting and hiring, perform those tasks for them, and provide personnel to fill gaps until the staff has been replenished. No matter what an organization needs to address the current staffing crisis, MCP... |
| 17.11.2022 | MCP Helps Iowa Public-Safety Agencies Navigate Radio System Replacement | “MCP’s knowledge and experience — not just on the technology side, but also on the management and administration side — was invaluable to us throughout this project. We’re looking forward to continuing to work with the MCP team.”
STATE COLL... |
| 15.11.2022 | MCP Helps Massachusetts State Police Upgrade Its Radio System | A P25, Phase 2 system provides two talkpaths, while analog and P25, Phase 1 systems only provide one. So, the new system will double capacity across Massachusetts without the need to add more frequencies.
STATE COLLEGE, Pa. (PRWEB) November... |
| 08.11.2022 | Pennsylvania Emergency Management Agency Selects Mission Critical Partners to Support Deployment of Next Generation 911 | “We applaud the legislature and PEMA for taking this quantum leap forward. This enables significant cost savings, improved situational awareness for emergency responders, and improved emergency response outcomes for all of Pennsylvania’s ci... |
| 08.11.2022 | Pennsylvania Emergency Management Agency Selects Mission Critical Partners to Support Deployment of Next Generation 911 | Modern, advanced 911 system will greatly enhance emergency services provided to citizens statewide.
STATE COLLEGE, Pa., Nov. 8, 2022 /PRNewswire-PRWeb/ -- On September 1, the state of Pennsylvania awarded Mission Critical Partners (MCP) a c... |
| 28.10.2022 | MCP Expands Comprehensive Suite of Workforce-Optimization Services | STATE COLLEGE, Pa. (PRWEB) October 28, 2022
The staffing shortage that is afflicting public-sector organizations — law enforcement, fire/rescue, emergency medical, 911, justice/courts, and corrections — has reached a crisis stage and often ... |
| 23.08.2022 | Report: Personnel and Next Generation 911 Readiness Are the Most Significant Challenges Facing 911 Centers | "The report will enable our industry to collectively see where efforts should be invested in order to build a thriving and efficient public-safety communications environment for the betterment the communities where we live, work and pl... |
| 10.08.2022 | Mission Critical Partners Helps State of Maine Accelerate Implementation of Crisis Response Services | "Providing an appropriate emergency response to those experiencing mental health, substance abuse, and behavioral health issues is vitally important, and a response often found outside the 911 system. We're grateful for the opportunity... |
| 29.04.2022 | Mission Critical Partners Announces Conference for Advancing the Public Sector (CAPS) 2022 Sessions | STATE COLLEGE, Pa. (PRWEB) April 29, 2022
Mission Critical Partners (MCP) announced the full agenda for the 2022 edition of its Conference for Advancing the Public Sector (CAPS), which will be held May 17-18. Multiple tracks will be offered... |
| 14.04.2022 | Mission Critical Partners Announces CAPS 2022 Keynoters | “These leading experts will do a deep dive into the issues and trends that are having the greatest impact on the ability of public sector organizations to fulfill their missions."
STATE COLLEGE, Pa. (PRWEB) April 14, 2022
Mission Criti... |
| 07.04.2022 | Mission Critical Partners to Support CAD Interoperability Pilots for the IJIS Institute | "We are honored to continue our relationship with one of the industry’s thought leaders. We share the IJIS Institute’s passion for expanding information sharing among public sector organizations.”
STATE COLLEGE, Pa. (PRWEB) April 07, 2... |
| 30.03.2022 | Florida Department of Management Services Partners with Mission Critical Partners to Lead Statewide Training Program | "MCP applauds the Florida DMS’s commitment to strengthening its public safety workforce through this training initiative. Not only will this advance their careers and give them the confidence to excel within their roles, but it also wi... |
| 22.03.2022 | Mission Critical Partners Announces Acquisition of RKV Technologies | “The acquisition of RKV enhances our ability to help our clients continuously evolve while presenting new partnership opportunities for collaboratively filling the talent and skillset gaps.”
STATE COLLEGE, Pa. (PRWEB) March 22, 2022
Mission... |
| 16.03.2022 | Mission Critical Partners Acquires Secure Halo to Help Clients Navigate Cybersecurity Risks | STATE COLLEGE, Pa. (PRWEB) March 16, 2022
Mission Critical Partners (MCP) has acquired Secure Halo, a leading cybersecurity firm that provides an all-encompassing approach to enterprise risk and managing cybersecurity for federal, state, an... |
| 22.02.2022 | Mission Critical Partners Launches New Grant Assistance Program | This new program means that we are in an excellent position to help our clients effectively and efficiently navigate this time-consuming and challenging process.
STATE COLLEGE, Pa. (PRWEB) February 22, 2022
Mission Critical Partners (MCP) t... |
| 10.01.2018 | Mission Critical Partners Receives Investment from Egis Capital Partners | Mission Critical Partners, LLC, a Port Matilda, Pennsylvania-based provider of consulting and life cycle management services to the public safety sector, received an investment from Egis Capital Partners, a private equity firm focused on th... |
| 09.01.2018 | Egis Capital Partners and Mission Critical Partners Announce Partnership | Egis Capital Partners, a leading private equity firm focused on the Security and Protection industry, announced today that it has partnered with Mission Critical Partners, LLC, a leading provider of consulting and life cycle management serv... |
