AI-powered support engineering platform that triages, deflects, routes, and generates postmortems for technical escalations. Increases L2/L3 agent productivity by 25%.
Location: United States, California, Berkeley
Investors 2
| Date | Name | Website |
| 30.06.2025 | Berkeley S... | skydeck.be... |
| 04.07.2025 | Dreamcraft | dreamcraft... |
Mentions in press and media 3
| Date | Title | Description |
| 27.06.2025 | Czech startup Waypoint AI raises €2.7 million to deploy AI-powered support engineer | Prague-based Waypoint AI, an AI customer support engineer that triages, investigates and resolves product defects, announced a €2.7 million pre-Seed round to grow its engineering office. The round was led by 42Cap and Dreamcraft Ventures, w... |
| 26.06.2025 | Top Startup and Tech Funding News – June 26, 2025 | It’s Thursday, June 26, 2025, and the capital spigot hasn’t slowed one bit. From seed-stage breakthroughs to billion-dollar moonshots, today’s tech funding news shows investors are going all in on next-gen AI, automation, and industrial tec... |
| - | Waypoint AI | “Waypoint AI halves escalation time with AI runbooks, auto routing and instant postmortems—freeing support & engineers to build faster” |