Observe.AI
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Observe.AI

https://www.observe.ai/
Last activity: 14.07.2026
Active
Categories: AnalyticsArtificial IntelligenceAssuranceCenterInsurTechNatural Language ProcessingOfficePlatformServiceVoice
The Conversation Intelligence Platform for Contact Centers
Followers
955
Followers
15.05K
Website visits
41.1K /mo.
Mentions
105
Location: India, Karnataka, Bengaluru
Employees: 201-500
Total raised: $213M
Founded date: 2017

Investors 12

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Funding Rounds 4

DateSeriesAmountInvestors
12.04.2022Series C$125M-
23.09.2020Series B$54MMenlo Vent...
13.12.2019Series A$26MNexus Vent...
13.08.2018Series A$8M-

Mentions in press and media 105

DateTitleDescription
14.07.2026DoorDash, Observe.AI, and AWS Partner to Scale Customer-Centric AI Across 19,000 AgentsThe collaboration marks a significant milestone in DoorDash’s broader AI strategy—positioning customer experience at the forefront of responsible AI adoption and operational innovation. As DoorDash expanded globally, traditional manual QA p...
07.07.2026Observe.AI Featured as Pioneer on the CMP Prism for Real-Time Agent Assist Highlighting Innovation in CX and Agent Enablement Technologyproudly announces its placement on the latest CMP Prism, for Real-Time Agent Assist. The CMP Prism is an independent, analyst-led evaluation framework that benchmarks customer contact technology solutions against industry standards. CMP Pri...
23.02.2026Beyond technology: How leadership drives contact centre performance-
03.02.2026Commentary: Why US tech firms are investing billions in IndiaListen 6 min New: You can now listen to articles. This audio is generated by an AI tool. LAUSANNE, Switzerland: As US tech giants accelerate their spending on artificial intelligence, India is emerging as a big beneficiary. Microsoft is com...
17.12.2025From metrics to meaning: Rethinking KPIs in contact centres-
23.10.2025Conversational AI Platform Uniphore Raises USD 260 Mn Funding The Series F funding round saw participation from NVIDIA, AMD, Snowflake, and Databricks, alongside existing investors NEA and March Capit...Conversational automation platform Uniphore has raised USD 260 million in its Series F funding round, with participation from NVIDIA, AMD, Snowflake, and Databricks, alongside existing investors NEA and March Capital. The company's valuatio...
06.10.2025GreyLabs AI Secures $10M: Reshaping Financial Customer Engagement with Voice AIGreyLabs AI, a Mumbai-based speech analytics firm, secured $10 million (INR 85 crore) Series A funding. Elevation Capital led the round, with Z47 and angel investor participation. This capital fuels its voice AI agent platform. The platform...
06.10.2025GreyLabs AI raises Rs 85 crore from Elevation Capital, Z47Synopsis The Mumbai-based firm has also launched its voice AI agent platform, designed to help financial institutions automate customer interactions across sales, service, collections, renewals, and verification processes. ETtech(L-R) Raj S...
06.06.2025Observe.AI Unveils AI Agents for Voice of Customer IntelligenceObserve.AI, the leading AI platform for contact centers, today announced a major expansion of its GenAI Insights offering, introducing powerful new capabilities that unlock true voice of customer (VoC) insights and make them easily accessib...
23.04.2025Endor Labs Raises $93M in Series B FundingEndor Labs, a Palo Alto, CA-based application security company, raised $93m in Series B funding. The round was led by DFJ Growth, with participation from Salesforce Ventures and existing backers including Lightspeed Venture Partners, Coatue...
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