Acquired by Kustomer. Reply makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels.
The only startup ranked Top 10 Chatbots for Enterprise Customer Service by Forrester, we work with customers like Samsung, Coca-Cola, and The Cosmopolitan Of Las Vegas.
The only startup ranked Top 10 Chatbots for Enterprise Customer Service by Forrester, we work with customers like Samsung, Coca-Cola, and The Cosmopolitan Of Las Vegas.
Location: United States, New York
Employees: 11-50
Founded date: 2016
Investors 5
| Date | Name | Website |
| - | JME Ventur... | jme.vc |
| - | Plug and P... | plugandpla... |
| - | Bull Partn... | bullpartne... |
| - | R/GA Ventu... | ventures.r... |
| 08.12.2024 | Everywhere... | everywhere... |
Mentions in press and media 8
| Date | Title | Description |
| 12.03.2021 | How to Improve Customer Experience with AI Chatbots? | In this fast-paced world, everyone wants instant answers to their queries. Having to have instant answers is why every business enterprise tries to solve its customers’ problems to maintain the brand reputation without harming customer loya... |
| 14.05.2020 | Kustomer acquires Reply.ai to enhance chatbots on its CRM platform | Last December, when CRM startup Kustomer was announcing its latest round of funding — a $60 million round led by Coatue — its co-founder and CEO Brad Birnbaum said it would use some of the money to build more RPA-style automations into its ... |
| 12.07.2017 | Why building an AI company should not remind you of a blind date | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! It’s easy to start an AI company. All you need is... |
| 20.06.2017 | 11 chatbots created at Y Combinator’s online startup school | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Recently Sam Altman from Y Combinator announced a... |
| 05.12.2016 | 5 bots to try this week: Bly, Agent.ai, Reply.ai, Jesus Bot, and Chattabot | It was only a matter of time. There’s now a Jesus Bot on Messenger — hallelujah! — and it’s one of our 5 bots to try this week. Jesus: Hold on one sec, just healing someone. Jesus: Greetings Blaise! Thou speakest to me, your lord and savior... |
| 05.12.2016 | 5 bots to try this week: Bly, Agent.ai, Reply.ai, Jesus Bot, and Chattabot | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! It was only a matter of time. There’s now a Jesus... |
| 28.11.2016 | 5 bots to try this week: Bly, Smokey, MotivateBot, Reply.ai, and Rudolf Adventson | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! This week, three of the five bots to try include ... |
| 28.11.2016 | 5 bots to try this week: Bly, Smokey, MotivateBot, Reply.ai, and Rudolf Adventson | This week, three of the five bots to try include animals as icons — and two of them are reindeer, though only one of the antlered creatures is related to Christmas. But perhaps it makes cosmic sense, as we’re just shifting now from turkeys ... |