Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.
Location: Malaysia
Employees: 51-200
Total raised: $69.5M
Founded date: 2017
Investors 1
| Date | Name | Website |
| - | Verras Cap... | verras.io |
Funding Rounds 2
| Date | Series | Amount | Investors |
| 27.06.2026 | Series B | $62.5M | Endeavor G... |
| 20.09.2022 | Series A | $7M | AltaIR Cap... |
Mentions in press and media 21
| Date | Title | Description |
| 27.06.2026 | Malaysia-founded respond.io raises $62.5 M for AI-powered customer platform expansion | In an effort to expedite its growth in North America and Europe, the customer dialogue management system respond.io has secured $62.5 million in a Series B funding round led by Camber Partners, with participation from Endeavor Catalyst and ... |
| 24.06.2026 | Respond.io Secures $62.5M Series B for Global AI Platform Expansion | Respond.io raised $62.5 million in Series B funding. The Malaysian AI-powered customer conversation platform aims for aggressive North American and Western European expansion. It unifies customer interactions across major messaging apps lik... |
| 23.06.2026 | Deals in brief: Singapore-based ChemT, Synvo, and H3 Zoom raise funding; 100×100 launches climate fund; seven China investments; and more | ChemT raises USD 5 million for AI-powered biomanufacturing ChemT Biotechnology, a Singapore-based biotechnology company, has raised USD 5 million over 18 months, comprising USD 1 million in angel investment and a USD 4 million seed round. T... |
| 16.06.2026 | Respond.io Raises $62.5 Million Series B To Expand AI-Powered Customer Conversation Platform | Respond.io announced that it has raised $62.5 million in Series B funding to accelerate its expansion into North America and Europe and further develop its AI-powered customer conversation platform. The round was led by Camber Partners and ... |
| 16.06.2026 | Malaysia's Respond.io raises $62.5m to expand AI-powered messaging platform to West | - |
| 10.01.2026 | Top 10 Bulk WhatsApp Sender Tools for Businesses in 2026 | Share Share Share Share Email Introduction WhatsApp has cemented its place as a leading global communication platform, boasting over two billion active users in 2026. For businesses seeking to engage customers, drive sales, and deliver exce... |
| 10.01.2025 | Respond.io Unveils AI-Powered Solution for TikTok Messaging Ads, Aiming to Bridge $4.1 Trillion SME Financing Gap | With over 10,000 customers, respond.io is poised to meet the rising demand for automation in APAC, whereby in 2026, a third of SMBs are expected to invest more in digital tools to address worker shortages, minimize manual processes, and enh... |
| 09.01.2025 | Respond.io Unveils AI-Powered Solution for TikTok Messaging Ads, Aiming to Bridge $4.1 Trillion SME Financing Gap | With over 10,000 customers, respond.io is poised to meet the rising demand for automation in APAC, whereby in 2026, a third of SMBs are expected to invest more in digital tools to address worker shortages, minimize manual processes, and enh... |
| 12.12.2023 | Respond.io Earns Recognition as Fast-Moving Company in the Prestigious SME100 Awards | KUALA LUMPUR, MALAYSIA – Media OutReach Newswire – 13 December 2023 – Respond.io, a pioneering customer conversation management software, has been recognized as one of the recipients of the SME100 2023 Malaysia Awards for Fast Moving Compan... |
| 02.10.2023 | Respond.io Enables India’s Leading Job Platform Apna to Help Recruiters Process 22 Million Candidates | KUALA LUMPUR, MALAYSIA – Media OutReach – 2 October 2023 – Apna, a leading talent acquisition platform in India, is improving support conversations through its strategic partnership with respond.io, an innovative customer conversation manag... |
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