ReviewPro is the world leader of Guest Intelligence solutions, with more than 60,000 hotels in 150 countries.
ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages.
The company’s cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels.
These tools and processes enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.
ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages.
The company’s cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels.
These tools and processes enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.
Location: Spain, Catalonia, Barcelona
Employees: 51-200
Total raised: $5.04M
Founded date: 2008
Funding Rounds 2
| Date | Series | Amount | Investors |
| 17.07.2013 | - | $3.94M | Active Ven... |
| 19.04.2010 | - | $1.1M | - |
Mentions in press and media 10
| Date | Title | Description |
| 17.01.2017 | ReviewPro, participada por ActiveVP, es adquirida por la multinacional china Shiji | 17/01/2017 REVIEWPRO, PARTICIPADA POR ACTIVE VENTURE PARTNERS, ES ADQUIRIDA POR LA MULTINACIONAL CHINA SHIJI. Shiji ha anunciado la adquisición de una participación mayoritaria de ReviewPro, participada por la entidad de capital riesgo (v... |
| 16.01.2017 | Spain’s ReviewPro sells majority stake to China’s Shiji for $28 million | ReviewPro, a Spanish SaaS for the hospitality sector, has sold a majority stake of 80% of the company to China’s Shiji Information Technology for $28 million. The investment from Shiji, which is part-owned by Alibaba, marks its latest deal ... |
| 08.04.2016 | Subasta de Ocio Is Spain’s Fastest Growing Startup | Subasta de Ocio, the company that lets you bid on the over-capacity of hotels, restaurants, and other leisure activities, was awarded last night as the fastest growing company in Spain. For the past 3 years Ayden and The Next web have part... |
| 28.04.2014 | Meet The 5 Fastest Growing Spanish Startups | Last week, The Next Web announced the results of their Tech5 online competition including the 5 fastest growing Spanish startups. High-growth startups that make it to the highly visible and prestigious Tech5 list in their country receive pr... |
| 17.07.2013 | ReviewPro recibe €3 millones de Active Venture Partners | 17/07/2013 REVIEWPRO RECIBE €3 MILLONES DE ACTIVE VENTURE PARTNERS. ReviewPro, proveedor líder de soluciones para la gestión de la reputación online y de la presencia en redes sociales para el sector hotelero, ha recibido una inversión de... |
| 17.07.2013 | ReviewPro Closes €3M Round With Active VP To Expand Internationally | ReviewPro, the leading customer intelligence tool for hotels, has received a €3 million venture capital investment from Barcelona’s ACTIVE Venture Partners. Founded in Barcelona in 2008, ReviewPro allows hotels to increase their guest satis... |
| 23.07.2010 | ReviewPro releases a free reputation management tool for hotels | ReviewPro, web-based service specifically geared toward reputation management for the hotel sector, has released a free version of their platform. The free version is the first step in teh company’s conscious effort to grow internationally,... |
| 19.04.2010 | ReviewPro scores further €820K to take its hotel reputation service global | [Spain] As volcanoes erupt and plans get covered in ashes, others continue with good news. ReviewPro, an advanced reputation management platform for the hotel sector has secured an additional €820,000 ($1.1m) in seed capital for further gro... |
| 05.01.2010 | Hotel reputation management service ReviewPro has big international plans | [Spain] I like writing about startups coming out of Spain that clearly have international competition, and not just in the US. It’s a very good sign. Clearly, if more than one company in different parts of the world sees the need for a solu... |
| - | Interaction, Personalization, and Tech: The 3 Biggest Trends in the Hospitality Industry 2017 | New food & hospitality entrepreneurs should be constantly researching and looking at current customer habits and trends that will bring them the best return on investment. Owners need to perform a tricky balancing act, managing human in... |