With decades of experience deeply rooted in the MSP community, we’ve seen firsthand the challenges and opportunities Partners face. With our Partners at the core of what we do, our mission is to help MSPs grow and to strengthen their relationships with their clients.
Our product is a reflection of the direct interactions we’ve had with Partners. By creating innovative applications that simplify and automate complex processes, MSPs can improve productivity, drive standardization, provide actionable insights that strengthen client relationships, and increase profitability.
Our product is a reflection of the direct interactions we’ve had with Partners. By creating innovative applications that simplify and automate complex processes, MSPs can improve productivity, drive standardization, provide actionable insights that strengthen client relationships, and increase profitability.
Location: Dominican Republic, Distrito Nacional, Santo Domingo
Employees: 51-200
Phone: +1 415-985-2895
Founded date: 2015
Investors 1
| Date | Name | Website |
| - | Top Down | topdown.co... |
Mentions in press and media 15
| Date | Title | Description |
| 15.09.2026 | Veteran Technology Leader’s New Book Reveals the Real Competitive Advantage for MSPs in the Age of AI | Chris Day releases “MSP to MVP: Building Unbreakable Partnerships in the Customer Success Era” with Forbes Books. ISBN-13: 979-8887508177 “MSP to MVP: Building Unbreakable Partnerships in the Customer Success Era” by Chris Day is released w... |
| 12.05.2026 | Top Down Ventures Closes $28 Million Founders Fund I | Top Down Ventures, a Vancouver-based venture capital firm focused on early-stage software and AI companies serving the managed service provider market, has announced the final close of its Founders Fund I at $28 million, exceeding its origi... |
| 05.02.2026 | AI-Native IT Documentation Platform Redefines How MSPs Work, Solving Pain Points and Generating Value in Real Time | Today at Right of Boom, introduced its AI-native, secure IT documentation platform built exclusively for MSPs to modernize operations. Backed by IT Glue Founder Chris Day’s Top Down Ventures, and led by global tech executive Pinar Ormeci, t... |
| 04.04.2025 | Celebrating Excellence: The 2025 Stevie Awards Shine a Spotlight on Innovation and Customer Service | In a world where customer service can make or break a brand, the 2025 People's Choice Stevie® Awards for Favorite Customer Service have emerged as a beacon of excellence. Announced on April 3, 2025, these awards are not just accolades; they... |
| 03.04.2025 | Winners Announced in 2025 People's Choice Stevie® Awards for Favorite Customer Service | Winners of the 2025 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. More than 34,000 votes were cast for favorite customer service providers FAIRFAX, Va., April 3, 2025 /PRNewswir... |
| 02.10.2024 | Franchise Awards Announced at TeamLogic IT Annual Convention | TeamLogic IT, a national provider of managed IT services and technology support for small and midsize businesses, celebrated the franchise network's success by presenting awards to top-performing franchisees at the company's annual Owners S... |
| 13.07.2023 | ScalePad Offers IT Asset Management Services | ScalePad is pleased to announce that they provide IT asset management services to MSP businesses. VANCOUVER, BC, CANADA, July 13, 2023/EINPresswire.com/ -- ScalePad is pleased to announce that they provide IT asset management services to MS... |
| 13.07.2023 | ScalePad Has Created MSP Management Software | ScalePad offers MSP software solutions to help managed service providers provide their clients with exceptional service. VANCOUVER, BC, CANADA, July 13, 2023/EINPresswire.com/ -- ScalePad is pleased to announce that they have created a suit... |
| 08.02.2023 | ScalePad Acquires Cognition360 | ScalePad expands into Business Intelligence & Analytics for Managed Service Providers ScalePad, the premier provider of Asset Lifecycle Management (ALM), Business Continuity & Disaster Recovery (BCDR) solutions, and Services Marketp... |
| 25.07.2021 | A cold front? In this climate? | The Sunday Briefing | Good morning. I’m penning this newsletter under the phallic-shaped shadow casted by the billionaire space race. No news on the completion date of Vancouver Tech Journal spacecraft… …jokes aside, welcome to the new subscribers reading this S... |
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