SentiSum helps you place customer support at the strategic centre of your business.
Customer support tickets, calls and surveys are a powerful, untapped resource of customer insight. SentiSum helps you accurately tag support queries, understand trends, and share them widely so that CX improves, projects are prioritized accordingly, and more of your customers are retained.
Learn more about automated tagging here: https://www.sentisum.com/library/zendesk-automated-ticket-tagging-machine-learning
Click through to our website to watch a video explainer and book a demo with our team.
Customer support tickets, calls and surveys are a powerful, untapped resource of customer insight. SentiSum helps you accurately tag support queries, understand trends, and share them widely so that CX improves, projects are prioritized accordingly, and more of your customers are retained.
Learn more about automated tagging here: https://www.sentisum.com/library/zendesk-automated-ticket-tagging-machine-learning
Click through to our website to watch a video explainer and book a demo with our team.
Location: United Kingdom, England, London
Employees: 11-50
Founded date: 2016
Investors 3
| Date | Name | Website |
| 26.10.2023 | Plug and P... | plugandpla... |
| - | 500 Startu... | 500.co |
| - | London Co-... | lcif.co |
Mentions in press and media 3
| Date | Title | Description |
| 05.12.2017 | 16 Artificial Intelligence Startups in the UK Raising Some Serious Capital | With the boom of artificial intelligence companies in the UK, it seems that a new company launches every week in the UK. In a government report, they called for a UK strategy to advance AI. The subsequent budget included a £270m investment ... |
| 04.10.2017 | 100th deal by Cambridge Capital group | 100th deal by Cambridge Capital group 04-10-2017 Cambridge Capital salutes its members, who have now made the 100th investment since the group's inception. Formed in October 2000 by entrepreneurs, founding members of Cambridge Capital group... |
| 08.02.2017 | Here’s the 20th batch of 500 Startups companies | 500 Startups’ last class will be presenting next week, which means the firm is already underway getting another new class up and running. The majority of the startups in the 20th batch consist of digital health, financial technology and com... |