About Smart Communications
Smart Communications™ is the only provider of a customer conversations management platform. More than 500 global brands rely on Smart Communications to deliver smarter conversations across the entire lifecycle—empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific. The Smart Communications platform includes the enterprise-scale customer communications management power of SmartCOMM™, forms transformation capabilities made possible by SmartIQ™ and the trade documentation expertise of SmartDX™. To learn more, visit smartcommunications.com.
Smart Communications™ is the only provider of a customer conversations management platform. More than 500 global brands rely on Smart Communications to deliver smarter conversations across the entire lifecycle—empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific. The Smart Communications platform includes the enterprise-scale customer communications management power of SmartCOMM™, forms transformation capabilities made possible by SmartIQ™ and the trade documentation expertise of SmartDX™. To learn more, visit smartcommunications.com.
Location: United Kingdom, England, London
Employees: 201-500
Founded date: 2004
Investors 1
| Date | Name | Website |
| - | Accel-KKR | accel-kkr.... |
Mentions in press and media 26
| Date | Title | Description |
| 31.03.2026 | Smart Communications appoints Satish Shenoy as partner chief | - |
| 03.03.2026 | Smart Communications Achieves CSA STAR Level 2 Certification, Deepening Its Commitment to Digital Trust and Secure Cloud Innovation in Singapore | With AWS Singapore infrastructure, Smart Communications enables secure, cloud-first digital customer interactions and enterprise-grade resilience SINGAPORE, March 3, 2026 /PRNewswire/ -- Smart Communications™, a leading technology company f... |
| 03.11.2025 | Smart Communications Expands SaaS support With New Singapore Data Centre Powered by AWS | Smart Communications Logo The customer engagement leader strengthens its commitment to Singaporean enterprises with enhanced data sovereignty, performance, and scalability Singapore sets the standard for digital engagement, and its citizens... |
| 12.08.2025 | Smart Communications Acquires Pendula | Smart Communications, a leading technology company focused on helping highly-regulated organizations engage in more meaningful customer conversations, today announced its acquisition of Pendula, a trusted provider of intelligent orchestrati... |
| 12.08.2025 | Smart Communications acquires Pendula to boost AI in customer chat | - |
| 11.08.2025 | Smart Communications Acquires Pendula, Advancing Omnichannel Orchestration with AI-Powered Engagement | Smart Communications Logo Acquisition enhances the Conversation Cloud™ with intelligent orchestration and expanded AI capabilities. SYDNEY, NEW SOUTH WALES, AUSTRALIA, August 11, 2025 /EINPresswire.com/ -- Smart Communications Acquires Pend... |
| 04.08.2025 | Cinven приобрела контроль над британской технологической компанией Smart Communications | Компания Accel-KKR (США) сохранит миноритарную долю в бизнесе после завершения сделки, говорится в заявлении, опубликованном в пятницу, которое подтверждает ранее опубликованную информацию агентства Bloomberg. Smart Communications предостав... |
| 04.08.2025 | Smart Communications Announces Strategic Investment from Cinven | Smart Communications, a leading technology company focused on helping highly-regulated organizations engage in more meaningful customer conversations, today announced that international private equity firm Cinven has acquired a majority sta... |
| 04.08.2025 | Cinven acquires majority stake in Smart Communications for growth | - |
| 28.04.2025 | Smart Communications expands cloud archive platform with Joisto | - |
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