With Sparkcentral you will enhance the reachability of your brand in a 24/7 digital world, you will notably drive up customer satisfaction, NPS and CES scores, while significantly lowering your Customer Service operating cost with more than 30% !!!
Location: United States, California, San Francisco
Total raised: $36.5M
Founded date: 2012
Investors 1
| Date | Name | Website |
| - | Graph Vent... | graphventu... |
Funding Rounds 3
| Date | Series | Amount | Investors |
| 18.11.2016 | - | $20M | - |
| 20.01.2015 | Series B | $12M | - |
| 07.10.2013 | Series A | $4.5M | - |
Mentions in press and media 22
| Date | Title | Description |
| 22.06.2021 | #Shipped: New products from Hootsuite, Wishpond and CloudAdvisors | The semi-regular #Shipped column rounds up the latest product news in the ecosystem. Just shipped something? Send us a note at info@vantechjournal.com. Hootsuite integrates with Facebook Messenger API Social media giant Hootsuite announced ... |
| 08.01.2021 | From Swift to Sparkcentral, a timeline of Hootsuite's acquisitions | Hootsuite’s new CEO, Tom Keiser To kick off 2021, Hootsuite, the Vancouver-founded social media management firm, announced the acquisition of Sparkcentral, a messaging app-focused customer engagement platform that offers virtual agents and ... |
| 06.01.2021 | Hootsuite acquires Sparkcentral to unify and automate social customer service | Social media management stalwart Hootsuite has acquired Sparkcentral, a messaging app-focused customer engagement platform that offers virtual agents and automated message distribution. Terms of the deal were not disclosed. The acquisition ... |
| 06.01.2021 | Hootsuite acquires Sparkcentral to unify and empower brands deliver customer service via social channels | Hootsuite today announced it has acquired a digital customer engagement platform, Sparkcentral, to bring advanced customer care conversations to its platform for a unified customer journey. The total amount of the transaction was not disclo... |
| 06.01.2021 | Hootsuite buys Belgian-American startup Sparkcentral | Hootsuite, a giant in the social media management sphere, has acquired Sparkcentral, a customer engagement startup based in Belgium and the US. Financial terms of the deal were not disclosed. Split between Hasselt and New York City, Sparkce... |
| 06.01.2021 | Hootsuite acquires Sparkcentral to unify and automate social customer service | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more. Social media management stalwart Hootsuite has acquired Sparkcentral, a messaging app-focused customer engagement platform that offers ... |
| 15.11.2018 | Reimagining the contact center with bots, AI, and the gig economy (VB Live) | AI-powered bots and messaging: the cost-effective, easy-to-implement automation tech is set to slash contact center size by 50 percent in the next five years, reducing costs and powering up the gig economy. Can your company benefit? Take a ... |
| 02.09.2018 | Google Home Bilingual Support Now Available | Google Home Bilingual Support Now Available Bret Kinsella on September 2, 2018 at 3:15 pm Google announced in February that Google Assistant would understand 30 languages before year end it would this year offer simultaneous multilingual su... |
| 21.11.2016 | Sparkcentral Raises $20M Growth Investment | SAN FRANCISCO, CA, Leading enterprise digital customer engagement platform, today announced $20 million in new funding. >> Click here for more funding data on Sparkcentral >> To export Sparkcentral funding data to PDF and Ex... |
| 18.11.2016 | Term Sheet — Friday, November 18 | Et Cetera Gig Economy: On-demand startups—the ones bringing us grocery, housecleaning, parking, lawn mowing, and personal butlers with a tap on our smartphones—have been out of vogue with venture investors for most of this year. When Postma... |
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