Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland.
Location: Bulgaria, Северна и Югоизточна България, Varna
Employees: 10001+
Founded date: 1986
Investors 4
| Date | Name | Website |
| - | Affirma Ca... | affirmacap... |
| - | Oak Invest... | oakvc.com |
| 23.02.2024 | The Climat... | theclimate... |
| - | TPG | tpg.com |
Mentions in press and media 14
| Date | Title | Description |
| 30.06.2026 | European Insurers Rethink BPO for AI Era | European life and retirement insurers are reshaping business process outsourcing (BPO) relationships to strengthen resilience, compliance and AI-ready modernization as regulatory scrutiny and legacy complexity increase, according to a new r... |
| 11.03.2026 | Sutherland Launches FinAI Hub For Banking and Fiservs | This week, Sutherland launched Sutherland FinAI Hub, an enterprise Agentic AI platform built for banking and financial services. As financial institutions accelerate AI adoption, many initiatives remain confined to pilots, unable to scale a... |
| 16.02.2026 | K2 Partnering Solutions Appoints Srinivas Rao as Chief Executive Officer | K2 Partnering Solutions, a global leader in consultative technology and talent solutions, today announced the appointment of Srinivas Rao as Chief Executive Officer. Srinivas is a seasoned global executive with more than 28 years of experie... |
| 06.12.2024 | A New Era for GitLab: Bill Staple's Leadership Amidst Change | On December 5, 2024, GitLab announced a significant leadership change. Bill Staple stepped into the role of CEO, replacing Sid Sijbrandij, who has led the company since 2012. This transition is not just a change of guard; it symbolizes a ne... |
| 06.12.2024 | Great Place To Work™ Greater China Celebrates Diversity, Equity, and Inclusion at 2024 Conference and Awards Ceremony | SHANGHAI, Dec. 6, 2024 /PRNewswire/ -- Great Place to Work™ Greater China successfully hosted its 2024 Conference and Awards Ceremony on December 5 at The Peninsula, Shanghai. This prestigious event brought together 200 leaders, HR professi... |
| 21.10.2024 | U.S. Firms Use Cloud, AI to Boost Customer Experience | Most U.S. enterprises have shifted from in-house to outsourced contact centers over the past few years to improve customer experience (CX), according to a new research report published by Information Services Group (ISG) (Nasdaq: III), a le... |
| 05.09.2024 | The Retail Renaissance: Data and Cloud Services Drive Transformation | The retail landscape is undergoing a seismic shift. The pandemic shook the foundations, but it also ignited a fire of innovation. Retailers are no longer just stores; they are data-driven entities, harnessing technology to meet the evolving... |
| 04.09.2024 | U.S. Retailers Meet New Demands With Data, Cloud Services | Retail and consumer packaged goods (CPG) companies in the U.S. are recognizing the need to keep evolving in response to growing and shifting consumer demands, new technologies and increasing regulation, according to a new research report pu... |
| 29.08.2024 | Vels Institute of Science, Technology and Advanced Studies Hosts Successful Industry-Academia Connect 2024 - HR Conclave | Chennai, Tamil Nadu, India Vels Institute of Science, Technology and Advanced Studies (VISTAS) proudly concluded the “Industry-Academia Connect 2024,” a VISTAS HR Conclave, on August 28, 2024, at its Pallavaram campus in Chennai. The event ... |
| 26.09.2022 | How CEOs And CIOs Should Collaborate On Automation Projects | Banwari is the CEO of BFSI at Sutherland and leads its Global Digital Finance, Digital Engineering and Intelligent Automation businesses. |
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