Unthread is a Slack inbox for doing customer success via Slack. We help teams communicate better with assignments, prioritization, and escalation of conversations.
Location: United States, New York
Employees: 1-10
Total raised: $3M
Investors 4
| Date | Name | Website |
| - | PeopleTech... | peopletech... |
| 22.08.2022 | Y Combinat... | ycombinato... |
| - | Entreprene... | muratak.co... |
| 15.01.2025 | Bling Capi... | blingcap.c... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 09.08.2024 | - | $3M | - |
Mentions in press and media 3
| Date | Title | Description |
| 29.06.2026 | Сколько стоит один тикет | ИТ-руководитель приходит к финдиру за бюджетом на автоматизацию поддержки. Финдир не против — но просит одну цифру: сколько сейчас стоит обработка одного обращения? И тут пауза. ФОТ команды известен. Число тикетов за квартал — тоже. Но стои... |
| 09.08.2024 | Unthread Raises $3M to Empower Support Teams Within Slack with Automation | Slack empowers companies to provide exceptional customer service by strategically deploying tools, expertise, and information. However, optimizing this process has traditionally required manual effort. Unthread is an AI-driven support platf... |
| - | Unthread | “Support customers across Slack, Teams, email, in-app chat from a single inbox, deeply integrated with Slack, and powered by industry-leading AI.” |