The future of B2B customer collaboration is moving from email to new-age platforms like Slack, Teams, Zoom, text, and more. We've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these platforms instead of email. Unfortunately, these new tools don't scale well. That's where we come in. You can learn more at usepylon.com.
Location: United States, California, San Francisco
Employees: 1-10
Total raised: $17M
Investors 3
| Date | Name | Website |
| 14.02.2023 | Y Combinat... | ycombinato... |
| - | HorizonVC | horizon.vc |
| 08.11.2025 | avra | avracap.co... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 28.08.2024 | Series A | $17M | - |
Mentions in press and media 9
| Date | Title | Description |
| 17.06.2026 | Raylu: Interview With Co-Founder & CEO Ali Dastjerdi About The Research Platform | Raylu is an AI-powered sourcing and research platform that automates core investor workflows – market mapping, company discovery, and founder outreach – for private-market investors, including private equity, growth equity, and venture capi... |
| 12.06.2026 | What smart people are saying about rising AI costs | CIOs are worried their AI budgets are starting to max out with nothing to show for the costs incurred. Uber COO Andrew Macdonald gave voice to the growing concerns when he said in May that he's yet to see direct improvements in line with AI... |
| 11.06.2026 | AI founder declares the 'era of token-maxxing is coming to an end' | This founder is waving the white flag on tokenmaxxing. Pylon CEO Marty Kausas broke down his token finances in a popular X post. His startup's Anthropic bill was jumping from $400,000 to $1.4 million a year, he wrote, simply because Pylon p... |
| 30.08.2024 | Pylon Raises $17M in Series A Funding | Pylon, a San Francisco, CA-based provider of a support platform for B2B companies, raised $17M in Series A funding. The round, which brought the total amount to $20M, was led by Andreessen Horowitz, with participation from General Catalyst,... |
| 28.08.2024 | B2B tech startup Pylon raises $17M in Series A funding led by Andreessen Horowitz | Pylon, a B2B customer service platform, has raised $17 million in Series A funding to bring together all customer communication tools used by teams into a single platform. This latest round, which brings the company’s total funding to just ... |
| 11.07.2023 | Pylon wants to make it easier to manage B2B conversations in Slack | As email becomes an increasingly clogged communication mechanism, businesses looking for more direct ways to communicate with their customers in a B2B context have been turning to Slack, Microsoft Teams, Discord and other channels. But trac... |
| - | Pylon | “Scale support on Slack, Email, Teams, In-App Chat, Forms, Communities, and more--all-in-one tool.” |
| - | Pylon | “Use Slack to scale support to hundreds of channels.” |
| - | Pylon | “Support platform built for B2B companies. One tool for your ticketing, chat widget, knowledge base, AI support, customer portal, and more.” |