UserReplay's session replay technology lets users understand and analyse every visitor's journey through a website. For e-commerce companies this is invaluable as it enables them to improve conversion rates, find and fix site bugs, resolve customer disputes, recover abandoned baskets and prevent fraudulent transactions online. Aimed at medium to large enterprises with e-commerce channels, UserReplay enables users to improve the quality of their websites, enhance customer's shopping experience, and reduce dramatically the time required to resolve any problems and disputes consumers may have while shopping.
Phone: +44 118 902 6810
Total raised: $8.99M
Founded date: 2009
Investors 1
| Date | Name | Website |
| - | Episode 1 ... | episode1.c... |
Funding Rounds 4
| Date | Series | Amount | Investors |
| 24.02.2016 | - | $4.7M | - |
| 30.10.2014 | Series A | $3.25M | - |
| 18.12.2013 | Seed | $500K | - |
| 26.09.2013 | - | $537.58K | - |
Mentions in press and media 7
| Date | Title | Description |
| 24.11.2017 | The World’s Most Popular WebSites Are Recording Everything You Do | For most internet users, the notion that websites track your browsing habits won’t come as much of a surprise. Most websites that offer a service, particularly news and shopping sites, install cookies onto your browser with every visit to h... |
| 24.02.2016 | User Replay Raises $4.7M in Funding | User Replay, a Reading, UK-based developer of customer experience management (CEM) software in the cloud, raised $4.7m in funding. Backers included Longwall Ventures and existing investors Episode 1 Ventures, EC1 Capital and FSE. In additio... |
| 31.10.2014 | Funding roundup - week ending 10/31/14 | ScoreBig, Snapdeal, Bitstrips, Personal Capital, Keen Home, Blendle, Curioos, Seedling, SingldOut Seed stage Keen Home, an automated, intelligent and digitally connected home startup, raised $1.52 million in seed funding, led by RMR Capital... |
| 30.10.2014 | User Replay Closes $3.25M in Series A Funding | User Replay, a Reading, UK-based ecommerce customer experience management startup, closed $3.25m in Series A funding. The round was led by Episode 1 with participation from existing investors EC1 Capital and the FSE Group, as well as previo... |
| 30.10.2014 | User Replay, A ‘Black-Box Recorder’ For E-Commerce Sites, Scores $3.2M For U.S. Expansion | User Replay, the ‘Customer Experience Management’ startup that offers software akin to a ‘black-box recorder’ to help e-commerce sites track user journeys and ultimately improve the bottom line, has beefed up its own balance sheet with a ne... |
| 18.12.2013 | User Replay Secures $500K in Seed Funding | User Replay, a Reading, UK-based tech startup that provides ecommerce websites with tools to track customer journeys through their site in order to identify and overcome barriers to conversion, secured a further $500k in seed funding. The r... |
| 26.09.2013 | User Replay Raised £335K in Venture Capital Funding | User Replay, a Reading, UK-based provider of an online recording and reporting engine, raised £335k in venture capital funding. The round, which was led by EC1 Capital, with participation from Star-Achats, User Replay’s distributor in the F... |