Help Lightning provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world.
Our company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems.
Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Learn more at https://helplightning.com or download from App Store or Google play.
Our company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems.
Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Learn more at https://helplightning.com or download from App Store or Google play.
Location: United States, Alabama, Birmingham
Employees: 11-50
Phone: +1 800-651-8054
Total raised: $11M
Founded date: 2016
Investors 5
| Date | Name | Website |
| - | Tech Squar... | techsquare... |
| - | Engage VC | engage.vc |
| - | Mosley Ven... | mosleyvent... |
| - | Resolve Gr... | resolvegro... |
| - | HP Tech Ve... | hptechvent... |
Funding Rounds 2
| Date | Series | Amount | Investors |
| 02.06.2021 | Series A | $3M | - |
| 14.08.2020 | Series A | $8M | - |
Mentions in press and media 15
| Date | Title | Description |
| 21.01.2022 | 3 factors to consider when adding remote visual assistance software to your tech stack | Gary York Contributor Share on Twitter Gary York is the CEO of Help Lightning. He is a serial entrepreneur with four successful software and services exits: three private sales and one IPO. Business leaders are responsible for examining and... |
| 15.12.2021 | Help Lightning Announces 60% New Customer Growth In 2021 | Jessel Thomas, Tech Times 15 December 2021, 02:12 am (Photo : Help Lightning) Help Lightning, the leading provider of remote visual assistance software, today announced another year of strong growth, touting significant customer acquisition... |
| 12.11.2021 | Help Lightning Acquires Fieldbit | Jessel Thomas, Tech Times 12 November 2021, 02:11 pm Help Lightning, the leading provider of remote visual assistance software, announced today the acquisition of Fieldbit, an augmented reality-enabled platform known for its innovative know... |
| 24.08.2021 | Ricoh Teams Up With Help Lightning, Using AR to Boost Global Expansion | Mark B., Tech Times 24 August 2021, 12:08 pm Help Lightning, a developer of remote visual assistance software to accelerate company services and support operations, teams up with Ricoh, boosting the latter's global expansion. Ricoh is known... |
| 12.08.2021 | Ricoh Signs Expansion Agreement with Help Lightning to Reinforce Global Commitment to Customer Experience | Help Lightning, a provider of remote visual assistance software that enables a company’s experts to accelerate the transformation of their service and support operations, announced its global expansion with Ricoh. As an information manageme... |
| 17.06.2021 | ServicePower Technologies : Expands Partnership Program | The ServicePower Partner Program to Deliver Enhanced Field Service Management Solutions McLean, VA, June 17, 2021- ServicePower, a leading field service management software company focused on transforming service experiences, today announce... |
| 03.06.2021 | Help Lightning Raises $3M in Series A2 Funding | Help Lightning, a Birmingham, Ala.-based provider of remote visual assistance software, raised $3m in Series A2 funding. The round was led by Mumbai, India-based engineering & infrastructure conglomerate Larsen & Toubro (L&T) wi... |
| 02.06.2021 | Remote Visual Assistance Leader Earns $3M More In Growth Equity to Series A Funding | Mark B., Tech Times 02 June 2021, 09:06 am Help Lightning, a remote visual assistance software leader, has just secured an additional $3 million in growth equity from its Series A funding round - a show of trust and backing for remote visua... |
| 01.06.2021 | Help Lightning Adds $3 Million in Growth Equity to Series A Round | Help Lightning, one of the leading providers of remote visual assistance software, adds $3 million in growth equity to its Series A funding, representing continued investment in remote visual support and opportunity for the technologies tha... |
| 01.06.2021 | Help Lightning Adds $3 Million in Growth Equity to Series a Round | Remote assistance innovator adds Larsen & Toubro, Engage as strategic investors Help Lightning, one of the leading providers of remote visual assistance software, has added $3 million in growth equity to its Series A funding. The additi... |
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